--- title: 3 Reasons Why 1800 Numbers Are Great for Small Businesses description: Why Every Small Business Should Consider Toll Free 1800 Numbers. Complete Your Business Branding and Boost Business Presence with a 1800 Number. image: https://www.business1300.com.au/hubfs/BLOGS/reasons-1800-numbers-great-for-small-business-030418.jpg --- [![B1300 Colour LOGO_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au) [![B1300 Colour LOGO_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au) - Services ### Products and Services **[Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)** [1300 Numbers](https://www.business1300.com.au/1300-numbers) [1800 Numbers](https://www.business1300.com.au/1800-numbers) [13 Numbers](https://www.business1300.com.au/13-numbers) [Smart Numbers](https://www.business1300.com.au/smart-numbers) [Local Numbers](https://www.business1300.com.au/local-inbound-numbers) [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers) [Postcode Prompting](https://www.business1300.com.au/postcode-prompter) [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking) [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments) **[Phone Answering](https://www.business1300.com.au/telephone-answering-services)** [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services) [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service) [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist) [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service) [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers) [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia) [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management) **[Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)** [Melbourne](https://www.business1300.com.au/virtual-office-melbourne) [Sydney](https://www.business1300.com.au/virtual-office-sydney) [Brisbane](https://www.business1300.com.au/virtual-office-brisbane) [Adelaide](https://www.business1300.com.au/virtual-office-adelaide) **Business Phones** [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone) [Virtual Fax](https://www.business1300.com.au/virtual-fax) **Business Services** [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia) [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages) --- Get in touch with our team on **1300 00 1300** and we'll help you create the perfect solution for your business. - Resources ### Useful Resources [Policies and Legal](https://www.business1300.com.au/policies-legal) [Customer Reviews](https://www.business1300.com.au/testimonials) [Useful Information](https://www.business1300.com.au/business-inbound-services-resources) [Number Portal User Guide](https://www.business1300.com.au/number-portal-knowledge-base) [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq) Partner Program [![Airport-1080x1080](https://www.business1300.com.au/hs-fs/hubfs/B1300%20Website/CTA/Airport-1080x1080.png?width=1081&height=1080&name=Airport-1080x1080.png)](https://www.business1300.com.au/ucom-softphone) - [MyAccount](https://www.business1300.com.au/my-account) - [About Us](https://www.business1300.com.au/about-us) - Ph: 1300 00 1300 More results [Contact Us](https://www.business1300.com.au/contact-us) [Contact Us](https://www.business1300.com.au/contact-us) [Contact Us](https://www.business1300.com.au/contact-us) - Services - [Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia) - [1300 Numbers](https://www.business1300.com.au/1300-numbers) - [1800 Numbers](https://www.business1300.com.au/1800-numbers) - [13 Numbers](https://www.business1300.com.au/13-numbers) - [Smart Numbers](https://www.business1300.com.au/smart-numbers) - [Local Numbers](https://www.business1300.com.au/local-inbound-numbers) - [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers) - [Postcode Prompting](https://www.business1300.com.au/postcode-prompter) - [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking) - [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments) - [Phone Answering](https://www.business1300.com.au/telephone-answering-services) - [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services) - [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service) - [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist) - [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service) - [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers) - [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia) - [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management) - [Virtual Offices](https://www.business1300.com.au/virtual-office-business-address) - [Melbourne](https://www.business1300.com.au/virtual-office-melbourne) - [Sydney](https://www.business1300.com.au/virtual-office-sydney) - [Brisbane](https://www.business1300.com.au/virtual-office-brisbane) - [Adelaide](https://www.business1300.com.au/virtual-office-adelaide) - Business Phones - [UCOM GO SoftPhone PBX](https://www.business1300.com.au/ucom-softphone) - [Virtual Fax](https://www.business1300.com.au/virtual-fax) - Business Services - [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia) - [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages) - Resources - [Policies and Legal](https://www.business1300.com.au/policies-legal) - [Useful Information](https://www.business1300.com.au/business-inbound-services-resources) - [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq) - [Customer Reviews](https://www.business1300.com.au/testimonials) - [Number Portal User Guide](https://www.business1300.com.au/number-portal-knowledge-base) - [Partner Program](https://www.businessco.com.au/partner-program) - [MyAccount](https://www.business1300.com.au/my-account) - [About Us](https://www.business1300.com.au/about-us) - Ph: 1300 00 1300 [Contact Us](https://www.business1300.com.au/contact-us) Business 1300 Info and Tips #### Share this [Share on X](https://x.com/intent/post?url=https://www.business1300.com.au/business-1300/info-tips/reasons-1800-numbers-great-for-small-business&text=3%20Reasons%20Why%201800%20Numbers%20Are%20Great%20for%20Small%20Businesses) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://www.business1300.com.au/business-1300/info-tips/reasons-1800-numbers-great-for-small-business&t=3%20Reasons%20Why%201800%20Numbers%20Are%20Great%20for%20Small%20Businesses) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://www.business1300.com.au/business-1300/info-tips/reasons-1800-numbers-great-for-small-business&t=3%20Reasons%20Why%201800%20Numbers%20Are%20Great%20for%20Small%20Businesses) # 3 Reasons Why 1800 Numbers Are Great for Small Businesses by [**Business 1300**](https://www.business1300.com.au/business-1300/info-tips/author/business-1300) on 2 April 2018, 1:39:37 pm AEST **You Don’t Have to Be a Big Business to Take Advantage of a 1800 Number** One of the many benefits of 1800 numbers is that they’re proven to boost business presence and help project a stronger business image. And image is a big part of business success, especially when you’re a small business competing against larger competitors. A lot of effort is usually spent on logo design, colour schemes and tag lines, not to mention domain names and website design. But what about the phone number? One of the most important points of contact with a business. They’re often neglected and the wrong choice may drag the business down and reduce those all important customer enquiries. ## Boost Business Presence For first time customers, perception of the business is often the difference between making an enquiry or not. [1800 numbers](https://www.business1300.com.au/1800-numbers) are an inexpensive way to ensure that your business projects a successful image and is seen as one that’s committed to its customers. Getting a 1800 number will complement your business branding and eliminate any concerns in the customer’s mind, leaving them with an impression of a well-established business. ## Generate More Inbound Calls Being toll-free numbers, 1800 numbers make it more appealing for customers to call your business. They’re proven to increase marketing response rates, especially when compared to mobile numbers. A 1800 number will expand your market and generate more calls. And they also come as [smart numbers](https://www.business1300.com.au/smart-numbers) which are high recall, easy to remember numbers that are perfect for marketing activities. ## Manage Your Incoming Calls 1800 numbers come with many features and functions. Three of the most popular for small businesses are [Business Intro](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options), [Auto Attendant](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) and [Voice2Email](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options). The combination of the three will help you organise incoming calls, ensure that every one is handled appropriately, and create an outstanding caller experience every time. In particular, Business Intro with a professionally recorded [Pro Voice](https://www.business1300.com.au/on-hold-phone-messages-professional-voice-over) message will further enhance your branding and set your business apart from the competition. One of the biggest misconceptions is that 1800 numbers are expensive and reserved for big business. Where in fact they’re not and are ideal for both micro and small businesses. Not only will the number enhance your business image, generate more calls and get better marketing results; it will also help you manage your incoming calls and make your small business more efficient.   Topics: [1800 Numbers](https://www.business1300.com.au/business-1300/info-tips/topic/1800-numbers) #### Share this [Share on X](https://x.com/intent/post?url=https://www.business1300.com.au/business-1300/info-tips/reasons-1800-numbers-great-for-small-business&text=3%20Reasons%20Why%201800%20Numbers%20Are%20Great%20for%20Small%20Businesses) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://www.business1300.com.au/business-1300/info-tips/reasons-1800-numbers-great-for-small-business&t=3%20Reasons%20Why%201800%20Numbers%20Are%20Great%20for%20Small%20Businesses) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://www.business1300.com.au/business-1300/info-tips/reasons-1800-numbers-great-for-small-business&t=3%20Reasons%20Why%201800%20Numbers%20Are%20Great%20for%20Small%20Businesses) - Recent - Topics - Archive Recent Topics - [1300 Numbers (38)](https://www.business1300.com.au/business-1300/info-tips/topic/1300-numbers) - [1800 Numbers (19)](https://www.business1300.com.au/business-1300/info-tips/topic/1800-numbers) - [13-1300-1800 Setup Options (10)](https://www.business1300.com.au/business-1300/info-tips/topic/13-1300-1800-setup-options) - [Smart Numbers (10)](https://www.business1300.com.au/business-1300/info-tips/topic/smart-numbers) - [Telephone Answering Services (10)](https://www.business1300.com.au/business-1300/info-tips/topic/telephone-answering-services) - [13 Numbers (9)](https://www.business1300.com.au/business-1300/info-tips/topic/13-numbers) - [Phone Names (7)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-names) - [Phone Words (7)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-words) - [Virtual Receptionist (6)](https://www.business1300.com.au/business-1300/info-tips/topic/virtual-receptionist) - [On Hold Messages (5)](https://www.business1300.com.au/business-1300/info-tips/topic/on-hold-messages) - [Phone Answering Services (5)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-answering-services) - [Premium Numbers (3)](https://www.business1300.com.au/business-1300/info-tips/topic/premium-numbers) - [1300 Numbers (8) (2)](https://www.business1300.com.au/business-1300/info-tips/topic/1300-numbers-8) - [Business Phone Systems (2)](https://www.business1300.com.au/business-1300/info-tips/topic/business-phone-systems) - [Free Pool Numbers (2)](https://www.business1300.com.au/business-1300/info-tips/topic/free-pool-numbers) - [International Numbers (2)](https://www.business1300.com.au/business-1300/info-tips/topic/international-numbers) - [Local Numbers (2)](https://www.business1300.com.au/business-1300/info-tips/topic/local-numbers) - [NetPhone (2)](https://www.business1300.com.au/business-1300/info-tips/topic/netphone) - [Phone Answering Services (3) (2)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-answering-services-3) - [Professional Phone Messages (2)](https://www.business1300.com.au/business-1300/info-tips/topic/professional-phone-messages) - [SMS (2)](https://www.business1300.com.au/business-1300/info-tips/topic/sms) - [Voicemail Greetings (2)](https://www.business1300.com.au/business-1300/info-tips/topic/voicemail-greetings) - [1800 Numbers (4) (1)](https://www.business1300.com.au/business-1300/info-tips/topic/1800-numbers-4) - [Call Tracking (1)](https://www.business1300.com.au/business-1300/info-tips/topic/call-tracking) - [General (1)](https://www.business1300.com.au/business-1300/info-tips/topic/general) - [Hosted PBX (8) (1)](https://www.business1300.com.au/business-1300/info-tips/topic/hosted-pbx-8) - [SoftPhone (1)](https://www.business1300.com.au/business-1300/info-tips/topic/softphone) See all Archive - [August 2026 (6)](https://www.business1300.com.au/business-1300/info-tips/archive/2026/08) - [July 2026 (20)](https://www.business1300.com.au/business-1300/info-tips/archive/2026/07) - [September 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/09) - [August 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/08) - [June 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/06) - [May 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/05) - [March 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/03) - [October 2023 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2023/10) - [September 2023 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2023/09) - [July 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/07) - [June 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/06) - [May 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/05) - [February 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/02) - [December 2021 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/12) - [October 2021 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/10) - [June 2021 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/06) - [May 2021 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/05) - [April 2020 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2020/04) - [March 2020 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2020/03) - [February 2020 (3)](https://www.business1300.com.au/business-1300/info-tips/archive/2020/02) - [August 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/08) - [June 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/06) - [March 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/03) - [February 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/02) - [August 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/08) - [July 2018 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/07) - [June 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/06) - [May 2018 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/05) - [April 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/04) - [February 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/02) - [October 2017 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/10) - [July 2017 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/07) - [March 2017 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/03) - [February 2017 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/02) - [November 2016 (3)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/11) - [August 2016 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/08) - [July 2016 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/07) - [May 2016 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/05) - [February 2016 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/02) - [December 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/12) - [November 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/11) - [October 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/10) - [September 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/09) - [August 2015 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/08) - [July 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/07) - [June 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/06) - [March 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/03) - [February 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/02) - [November 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/11) - [October 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/10) - [September 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/09) - [January 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/01) - [November 2013 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2013/11) - [March 2013 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2013/03) See all ### Subscribe by email [![B1300 Colour DARK LOGO](https://www.business1300.com.au/hubfs/B1300%20Colour%20DARK%20LOGO.svg "B1300 Colour DARK LOGO")](https://www.business1300.com.au/) Dedicated to making your business even more outstanding. **Head Office** Level 2, 2-6 Glenferrie Rd, Malvern VIC 3144 Ph: **1300 00 1300** Services - [13-1300-1800 Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia) - [Local Numbers](https://www.business1300.com.au/local-inbound-numbers) - [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers) - [Phone Answering](https://www.business1300.com.au/telephone-answering-services) - [Virtual Offices](https://www.business1300.com.au/virtual-office-business-address) - [Pro Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages) - [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone) - [Virtual Fax](https://www.business1300.com.au/virtual-fax) - [Business SMS](https://www.business1300.com.au/sms-marketing-australia) - [Call Tracking](https://www.business1300.com.au/phone-call-tracking) - [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments) Info Links - [My Account](https://www.business1300.com.au/my-account) - [About Us](https://www.business1300.com.au/about-us) - [Customer Reviews](https://www.business1300.com.au/testimonials) - [Resources](https://www.business1300.com.au/business-inbound-services-resources) - [Number Portal Guide](https://www.business1300.com.au/number-portal-knowledge-base) - [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq) - [Become a Partner](https://www.businessco.com.au/partner-program) Our Brands - [B1300](https://www.business1300.com.au) - [UCOM](https://www.ucom.com.au/) - [UCOM Shop](https://www.ucom.shop/) - [BusinessCo](https://www.businessco.com.au/) Legal - [Website Terms and Conditions](https://www.business1300.com.au/website-terms) - [Privacy Policy Statement](https://www.business1300.com.au/privacy-policy-statement) - [Policies and Legal](https://www.business1300.com.au/policies-legal) Copyright © 2026 BusinessCo Group. All Rights Reserved.