Take Complete Control with Post Code Prompting
Post Code Prompting is the most reliable means of directing a call to the designated location. Calls are routed to different destinations according to the post code that gets entered by the caller.
The caller is prompted to enter a postcode via an IVR and eliminates the need to rely on multiple networks to route the call to the appropriate location. This is especially relevant to mobile phone calls where its exact location may not be known.
Postcode Prompter is ideal for organisations with multiple sites, franchise networks and retail/service chains that require to accurately direct the inbound call to the nearest branch. It's also an excellent call management solution for hospitality businesses and organisations with area representatives.
The post code routing feature also enables you to play a business intro message and instructions at the beginning of the call. These on-hold messages are usually professionally recorded and allow you to promote your business.
