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Local Inbound Numbers

Create a local presence anywhere in Australia from $9 per month.

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Australian Local Numbers for Inbound Calls

All Major Cities and Regional Areas

Local Inbound Numbers are virtual landline numbers with a local area prefix such as 02, 03, 07, etc. where all incoming calls are routed to a designated answering point. The answering point can be another Australian landline number, mobile phone or an international number. 

Choice of Australian Prefixes

Choose from a full range of Australian prefixes including all major cities and regional areas.

Advanced Call Features

Our local numbers include Business Intro Message, Auto Attendant (IVR), and many other functions.

Fully Portable

Once allocated, the number stays with you as long as it’s connected to an Australian network.

Stay Local When Needed

Inbound local numbers are perfect for businesses that want a local presence instead of a nationwide footprint or a toll-free number. Many businesses use both and promote whichever one delivers the strongest results.

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Local Inbound Number Features and Functions

Virtual inbound numbers come equipped with enterprise-grade features and functions, all built to help you manage your calls and deliver an outstanding caller experience. Get a virtual number to work for your business by combining a variety of functions and creating a seamless call management system.

 

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Online Number Management Portal

Build your call flow and manage your number in real time through an online portal.

 

Online Number Management Portal
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Live Call Analytics

Track inbound call performance with live analytics. Identify call origin and timing trends to manage resources.

Live Call Analytics
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AI Call Intelligence

Use Call Recording to review your calls and gain a deeper insight.

AI Call Intelligence
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Advanced Call Management

Bring together Business Intro Messages, an IVR Auto Attendant and many other features to create a complete call management system.

Advanced Call Management
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24/7 Routing and Call Overflow

Easily manage calls during busy periods and after hours, so every caller is looked after whenever they call.

24/7 Routing and Call Overflow
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Voice 2 Email Service

Divert overflow and after-hours calls to Voice2Email, with messages landing directly in a chosen inbox.

Voice 2 Email Service
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24 Hour Call Management

Configure your call flow around the time of day and your operating hours, so every call is handled properly no matter when it comes in.

24 Hour Call Management
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Caller Announcements

Set up the system to play a range of pre-recorded messages suited to each scenario; at the start of a call, for IVR options, or as voicemail greetings.

Caller Announcements
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Geo-Routing

Route calls automatically based on the caller's location, with no receptionist needed to transfer them.

Geo-Routing
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Local Inbound Numbers Plans and Charges

Low Access Fees, Call Credits and No Contracts

Our local inbound number plans all include the full range of features and functions. Select the LITE plan for low usage or opt for MID or PRO to get included calls. Want to route your number to international destinations? Call 1300 00 1300 or CLICK HERE to enquire about rates.

Pay As You Go

LITE

$9p/month

Routed To:

AUS Landline10c p/min
AUS Mobile20c p/min
IDD Landline10c p/min

Setup Fee: $19

  • Online Management Portal
  • Call Analytics Reporting
  • Business Intro Message
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Geo Routing
  • Time Based Routing
  • Call Forwarding
  • Call Recording
  • Call Overflow
Critical Information Summary

Pricing Excludes GST

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$20 Included Calls

MID

$15p/month

Routed To:

AUS Landline10c p/min
AUS Mobile20c p/min
IDD Landline10c p/min

Setup Fee: $0

Included Calls:

Routed To Landline200 Minutes Talk Time (Approx 80 Calls)
OR
Routed To Mobile100 Minutes Talk Time (Approx 40 Calls)
  • Online Management Portal
  • Call Analytics Reporting
  • Business Intro Message
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Geo Routing
  • Time Based Routing
  • Call Forwarding
  • Call Recording
  • Call Overflow
Critical Information Summary

Pricing Excludes GST

Enquire Now
$40 Included Calls

PRO

$30p/month

Routed To:

AUS Landline8c p/min
AUS Mobile16c p/min
IDD Landline10c p/min

Setup Fee: $0

Included Calls:

Routed To Landline500 Minutes Talk Time (Approx 200 Calls)
OR
Routed To Mobile250 Minutes Talk Time (Approx 100 Calls)
  • Online Management Portal
  • Call Analytics Reporting
  • Business Intro Message
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Geo Routing
  • Time Based Routing
  • Call Forwarding
  • Call Recording
  • Call Overflow
Critical Information Summary

Pricing Excludes GST

Enquire Now

 

Need an Australia-Wide 1300 or 1800 Number?

Give your business a national presence with a 1300 or 1800 number, perfect for reaching customers in every state. Both options come with our full range of call management features and give your business an instant professional edge.

13-1300-1800 NUMBERS

Too Busy to Answer Every Call?

Never Miss a Call Again with LIVE PHONE ANSWERING

Every call answered. Every lead captured. Combine your inbound number with our Australian-based Phone Answering service and never send a customer to voicemail again.

PHONE ANSWERING SERVICES

Local Inbound Numbers - FAQS

Who are local inbound numbers best suited to?

They suit businesses that want a local presence in a particular area rather than a nation-wide or toll-free identity. Many businesses hold both a local number and a nation-wide 1300 or 1800 number, and advertise whichever one suits a given campaign or market.

Which area codes and locations can I get?

You can choose from the full range of Australian prefixes, covering all major cities and regional areas.

Do I get to keep the number?

Yes. Local inbound numbers are virtual numbers and are not dependent upon the location of your business. Once a number is allocated it's yours to keep for as long as it stays connected to an Australian network.

How do the call rates work?

Charges apply to all incoming calls and are based on your chosen plan and where you route them i.e. AU landline, AU mobile, or an international answering point. To help keep costs predictable, our MID and PRO plans come with included calls to AU destinations.

Where can my calls be routed to?

Calls can be routed to an Australian landline or an Australian mobile. Routing to international destinations is also possible. Please contact us on 1300 00 1300 for more information.

Can I change where my calls are routed to?

Yes. The Online Number Management Portal lets you make instant routing changes. Time-Based Routing can also switch answer points by time of day (useful for after-hours calls), and Geo-Routing can divert calls based on the caller's location.

Are there lock-in contracts?

All our plans are month-to-month and there are no long term contracts. 

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