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LOCAL INBOUND NUMBERS

Create a Local Presence Anywhere In Australia

Australian Local Numbers for Inbound Calls

All Major Cities and Regional Areas

Local Inbound Numbers are landline numbers with a local area prefix such as 02, 03, 07, etc. where all incoming calls are routed to a designated answering point. This can be another Australian landline number, mobile phone or an international number.

Choice of Australian Prefixes

Choose from the full range of Australian prefixes including all major cities and regional areas.

Fully Featured

Our local numbers come with features such as Business Intro Message, Auto Attendant (IVR), and a host of other functions.

Keep the Number

Once allocated, the number is yours to keep as long as it's connected to an Australian network.

Stay Local When Needed

Inbound local numbers are ideal for businesses that need to have a local presence rather than be nation-wide or have a toll-free number. Many have both and advertise one or the other depending on the best option to get maximum results.

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Local Inbound Number Plans and Charges

Low Access Fees, Call Credits and No Contracts

Product Brochure

Our plans come complete with all features and functions. There are two straightforward call rates that apply to all incoming calls, regardless of their origin. Simply choose to route all calls to either an Australian landline or a mobile phone. Please contact us on 1300 00 1300 or CLICK HERE to enquire about routing the number to international destinations.

LITE

$9

Per Month

LOW CALL RATES
  • ALL CALLS
  • Routed to AUS Landline - 10c p/min
  • Routed to Mobile - 20c p/min
  •    
  • LOCAL LITE Features
  •    
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Business Intro Message
  • Time Based Routing
  • Call Forwarding
  • Call Recording
  • Call Overflow
Pricing excludes GST. All timed calls are billed on a per Second basis.
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PRO

$29

Per Month

INCLUDED CALLS $29
  • ALL CALLS
  • Routed to AUS Landline - 5c p/min
  • Routed to Mobile - 10c p/min
  •    
  • LOCAL PRO Features
  •    
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Business Intro Message
  • Time Based Routing
  • Call Forwarding
  • Call Recording
  • Call Overflow
Pricing excludes GST. All timed calls are billed on a per Second basis.
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Need an Australia-Wide Number?

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Critical Information Summary

Features to Make Your Business Stand Out

Enterprise Grade Features and Functions

Auto Attendant (IVR)

Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.

Business Intro Greeting

A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional message or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started.

Call Overflow

Call overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unavailable to take the call.

Voice 2 Email

A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.

Time-Based Routing

Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.

Virtual Number

Complete flexibility where the number is not tied to a physical address and can be answered anywhere in Australia or overseas.

Complete Business Flexibility

No Physical Landline Necessary

Local Inbound Numbers don't need to be attached to a physical phone line or an address. Which means they are 100% portable and can be used world-wide. All that's required is an active answering point such as another telephone line or a mobile service.

International Contact Number

Use the Local Inbound Number as a contact point for international customers.

Route Calls to Mobile Number 

Advertise the local number and accept all calls on the mobile.

Route Calls to One Office 

Answer all calls at a centralised office while having multiple local presence points.

Multiple Local Numbers

Create localised presence in multiple areas across Australia.

Easily Manage All Calls

Use advanced features and functions to create your ideal call management process.

Enterprise Grade Network 

Never miss a beat with our enterprise grade network delivered by a Tier 1 Carrier.

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On Hold Messages

Promote Your Business Brand Every Time Someone Calls

Ideal for Business Intro Messages, IVR Prompts, Voicemail and On-Hold Announcements. Our Voice Artists are some of the most experienced in Australia and have produced countless voice-overs including TV and radio ads.

Show Some Love to Your Callers

  • Choice of Male or Female Talent.
  • Variety of Voice Tones Including Natural, Energetic and Professional.
  • 100% Customised Scripting.
  • Once Off Cost and No Recurring Monthly Fees.
On Hold Messages
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Inbound Services Designed for Businesses of All Sizes

Our range of inbound services are used by businesses and organisations of all sizes. From SOHO and small business operators to large enterprises and public organisations.

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I would have no hesitation in recommending Business 1300 to any of my friends and colleagues. Business 1300 provides a prompt and efficient service. It's always a pleasure doing business with them.

Lynne S, Manager

Terrific service. Our account manager was very helpful in ensuring we got the best solution possible. We saved a heap of money in the process. Highly recommend!

 
Ben D, Owner

Live Telephone Answering from $1 per Day

Never miss a call again with one of our phone answering services, a professional voice for your business. Ideal as a permanent phone answering solution or as a support service during those busy periods and time off. Australian based call centre. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.

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How Local Inbound Numbers Can Help Your Business

Wholesale Distribution and Online Business

Business Overview

  • Head Office and Distribution Centre based in Melbourne.
  • Australia-Wide online sales and distribution of plastic products from the Melbourne warehouse.
  • Sales and Account Managers working from serviced offices in Adelaide, Brisbane, Sydney and Perth.
  • All phone enquiries handled by the Melbourne office.

Requirements

  • Australia-wide toll-free number to promote national presence.
  • Smart number (phone word) with the word PLASTIC for promotional purposes.
  • Local inbound numbers with city prefixes for all major cities to re-enforce local presence by state Account Managers.

Solution

  • National 1800 Number routed to the Melbourne Head Office.
  • Local Inbound Numbers for Melbourne, Brisbane, Sydney, Adelaide and Perth.
  • Local Inbound Numbers routed to the Melbourne Head Office and calls transferred as required.
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Service Features

  • 1800 Smart Number incorporating the word PLASTIC for marketing purposes.
  • 1800 number to offer a free-call service for any Australian caller.
  • Business Intro and IVR to promote the business brand and better manage incoming calls.
  • Time-based routing to automatically route after-hours calls to a message centre.

Value Add Services

  • Professionally recorded business intro message, IVR prompts, and a Voice2Email announcement.
  • Live phone answering service for overflow and after-hours calls.

Need Help Finding the Best Number for Your Business?

Get in touch with one of our business consultants on 1300 00 1300 or CLICK HERE to make an enquiry. We'll happily help you find the best solution for your business.

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Create a Local Presence with a Local Inbound Number

See How You Can Make Your Business Even More Outstanding

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