---
title: What Is the Difference Between 1300 and 1800 Numbers?
description: 1300 and 1800 Numbers Are Fast Becoming a Must for Business. Find Out the Difference Between 1300 and 1800 Numbers. Which One Should You Choose?
image: https://www.business1300.com.au/hubfs/BLOGS/1300-1800-number-difference-070816.png
---

[![B1300 Colour LOGO\_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au)

[![B1300 Colour LOGO\_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au)

- Services
  
  ### Products and Services

  **[Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)**
  
  [1300 Numbers](https://www.business1300.com.au/1300-numbers)
  
  [1800 Numbers](https://www.business1300.com.au/1800-numbers)
  
  [13 Numbers](https://www.business1300.com.au/13-numbers)
  
  [Smart Numbers](https://www.business1300.com.au/smart-numbers)
  
  [Local Numbers](https://www.business1300.com.au/local-inbound-numbers)
  
  [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers)
  
  [Postcode Prompting](https://www.business1300.com.au/postcode-prompter)
  
  [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking)
  
  [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments)

  **[Phone Answering](https://www.business1300.com.au/telephone-answering-services)**

  [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services)
  
  [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service)
  
  [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist)
  
  [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service)
  
  [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers)
  
  [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia)
  
  [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management)

  **[Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)**

  [Melbourne](https://www.business1300.com.au/virtual-office-melbourne)
  
  [Sydney](https://www.business1300.com.au/virtual-office-sydney)
  
  [Brisbane](https://www.business1300.com.au/virtual-office-brisbane)
  
  [Adelaide](https://www.business1300.com.au/virtual-office-adelaide)

  **Business Phones**

  [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone)
  
  [Virtual Fax](https://www.business1300.com.au/virtual-fax)

  **Business Services**
  
  [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia)
  
  [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages)

  ---
  
  Get in touch with our team on **1300 00 1300** and we'll help you create the perfect solution for your business.
- Resources
  
  ### Useful Resources

  [Policies and Legal](https://www.business1300.com.au/policies-legal)
  
  [Customer Reviews](https://www.business1300.com.au/testimonials)
  
  [Useful Information](https://www.business1300.com.au/business-inbound-services-resources)
  
  [Number Portal User Guide](https://www.business1300.com.au/number-portal-knowledge-base)
  
  [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq)
  
  Partner Program

  [![Airport-1080x1080](https://www.business1300.com.au/hs-fs/hubfs/B1300%20Website/CTA/Airport-1080x1080.png?width=1081&height=1080&name=Airport-1080x1080.png)](https://www.business1300.com.au/ucom-softphone)
- [MyAccount](https://www.business1300.com.au/my-account)
- [About Us](https://www.business1300.com.au/about-us)
- Ph: 1300 00 1300

More results

[Contact Us](https://www.business1300.com.au/contact-us)

[Contact Us](https://www.business1300.com.au/contact-us)

[Contact Us](https://www.business1300.com.au/contact-us)

- Services

    - [Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)

          - [1300 Numbers](https://www.business1300.com.au/1300-numbers)
          - [1800 Numbers](https://www.business1300.com.au/1800-numbers)
          - [13 Numbers](https://www.business1300.com.au/13-numbers)
          - [Smart Numbers](https://www.business1300.com.au/smart-numbers)
          - [Local Numbers](https://www.business1300.com.au/local-inbound-numbers)
          - [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers)
          - [Postcode Prompting](https://www.business1300.com.au/postcode-prompter)
          - [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking)
          - [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments)
    - [Phone Answering](https://www.business1300.com.au/telephone-answering-services)

          - [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services)
          - [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service)
          - [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist)
          - [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service)
          - [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers)
          - [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia)
          - [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management)
    - [Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)

          - [Melbourne](https://www.business1300.com.au/virtual-office-melbourne)
          - [Sydney](https://www.business1300.com.au/virtual-office-sydney)
          - [Brisbane](https://www.business1300.com.au/virtual-office-brisbane)
          - [Adelaide](https://www.business1300.com.au/virtual-office-adelaide)
    - Business Phones

          - [UCOM GO SoftPhone PBX](https://www.business1300.com.au/ucom-softphone)
          - [Virtual Fax](https://www.business1300.com.au/virtual-fax)
    - Business Services

          - [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia)
          - [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages)
- Resources

    - [Policies and Legal](https://www.business1300.com.au/policies-legal)
    - [Useful Information](https://www.business1300.com.au/business-inbound-services-resources)
    - [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq)
    - [Customer Reviews](https://www.business1300.com.au/testimonials)
    - [Number Portal User Guide](https://www.business1300.com.au/number-portal-knowledge-base)
    - [Partner Program](https://www.businessco.com.au/partner-program)
- [MyAccount](https://www.business1300.com.au/my-account)
- [About Us](https://www.business1300.com.au/about-us)
- Ph: 1300 00 1300

[Contact Us](https://www.business1300.com.au/contact-us)

<https://www.business1300.com.au/business-1300/info-tips> Business 1300 Info and Tips

#### Share this

[Share on X](https://x.com/intent/post?url=https://www.business1300.com.au/business-1300/info-tips/what-is-the-difference-between-1300-and-1800-numbers&text=What%20Is%20the%20Difference%20Between%201300%20and%201800%20Numbers) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://www.business1300.com.au/business-1300/info-tips/what-is-the-difference-between-1300-and-1800-numbers&t=What%20Is%20the%20Difference%20Between%201300%20and%201800%20Numbers) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://www.business1300.com.au/business-1300/info-tips/what-is-the-difference-between-1300-and-1800-numbers&t=What%20Is%20the%20Difference%20Between%201300%20and%201800%20Numbers)

# What Is the Difference Between 1300 and 1800 Numbers?

 by [**Business 1300**](https://www.business1300.com.au/business-1300/info-tips/author/business-1300) on 7 July 2026, 4:35:19 pm AEST

## 1300 and 1800 Numbers Are Fast Becoming a Must for Business

But what is the difference between [1300 and 1800 numbers](https://www.business1300.com.au/../../au/com/business1300/www/13-numbers-1300-numbers-1800-numbers-australia.html)? Which one should you choose for your business?

Both numbers come with **exactly the same features and functions** and can be set up in the same way. In that respect they are identical. They are both nationwide numbers that are fully portable, meaning they are not restricted to any particular telephone exchange or geographical area. They also come with a wide range of [call handling and routing options](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) that can be tailored to individual business needs.

Both 1800 and 1300 numbers are inbound numbers which means they can only be used for incoming calls. The **difference between the numbers is in call costs**, both for the caller and the account holder.

## Call Cost to the Caller

When calling a [1300 number](https://www.business1300.com.au/1300-number-plans-call-charges-rates-costs) from any landline in Australia, the caller is charged the **cost of a local call**. That's why 1300 numbers are often referred to as **Local Rate Numbers**. Higher charges apply when dialling from a mobile phone. They are determined by the mobile phone company and vary between carriers.

When calling a [1800 number](https://www.business1300.com.au/1800-numbers-plans-call-charges-rates-costs), the **call is free when dialled from any Australian phone line **including a mobile. That’s why 1800 numbers are often referred to as **Free Call Numbers** or **Toll Free Numbers**.

## Call Cost to the Account Holder

Account holders of both numbers are charged for all incoming calls. The cost depends on where the call originates from and is charged at the respective rate. **The difference between the numbers are the rates at which the calls are charged at**. Call rates are generally lower for 1300 numbers because the call cost is shared between the caller and the account holder.

[![Plans and Pricing](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/218316/0f977ac7-eed3-46f8-987d-178ea4f65622.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/218316/0f977ac7-eed3-46f8-987d-178ea4f65622)

There are three call origins and they generally attract different call rates:

- **Local Calls** – landline calls received from the local area of where the 1300/1800 number is being routed to.
- **National Calls** – landline calls received from outside the local area of where the 1300/1800 number is being routed to.
- **Mobile Calls** - calls received from a mobile phone, anywhere in Australia.

Competition between inbound number carriers and much larger availability of 1800 numbers has reduced the cost difference between 1800 and 1300 numbers. 1800 numbers have become a lot more affordable which means that businesses can now offer a free call service to their customers at a minimal difference to having a 1300 number.

### We'll Find the Right Number for Your Business

**Not sure which number is right for your business?** Call us on **1300 00 1300** and talk to one of our Business Consultants. They'll be able to further explain any differences and suggest the best option for your requirements.

#### Share this

[Share on X](https://x.com/intent/post?url=https://www.business1300.com.au/business-1300/info-tips/what-is-the-difference-between-1300-and-1800-numbers&text=What%20Is%20the%20Difference%20Between%201300%20and%201800%20Numbers) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://www.business1300.com.au/business-1300/info-tips/what-is-the-difference-between-1300-and-1800-numbers&t=What%20Is%20the%20Difference%20Between%201300%20and%201800%20Numbers) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://www.business1300.com.au/business-1300/info-tips/what-is-the-difference-between-1300-and-1800-numbers&t=What%20Is%20the%20Difference%20Between%201300%20and%201800%20Numbers)

- Recent
- Topics
- Archive

Recent

Topics

- [1300 Numbers (38)](https://www.business1300.com.au/business-1300/info-tips/topic/1300-numbers)
- [1800 Numbers (19)](https://www.business1300.com.au/business-1300/info-tips/topic/1800-numbers)
- [13-1300-1800 Setup Options (10)](https://www.business1300.com.au/business-1300/info-tips/topic/13-1300-1800-setup-options)
- [Smart Numbers (10)](https://www.business1300.com.au/business-1300/info-tips/topic/smart-numbers)
- [Telephone Answering Services (10)](https://www.business1300.com.au/business-1300/info-tips/topic/telephone-answering-services)
- [13 Numbers (9)](https://www.business1300.com.au/business-1300/info-tips/topic/13-numbers)
- [Phone Names (7)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-names)
- [Phone Words (7)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-words)
- [Virtual Receptionist (6)](https://www.business1300.com.au/business-1300/info-tips/topic/virtual-receptionist)
- [On Hold Messages (5)](https://www.business1300.com.au/business-1300/info-tips/topic/on-hold-messages)
- [Phone Answering Services (5)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-answering-services)
- [Premium Numbers (3)](https://www.business1300.com.au/business-1300/info-tips/topic/premium-numbers)
- [1300 Numbers (8) (2)](https://www.business1300.com.au/business-1300/info-tips/topic/1300-numbers-8)
- [Business Phone Systems (2)](https://www.business1300.com.au/business-1300/info-tips/topic/business-phone-systems)
- [Free Pool Numbers (2)](https://www.business1300.com.au/business-1300/info-tips/topic/free-pool-numbers)
- [International Numbers (2)](https://www.business1300.com.au/business-1300/info-tips/topic/international-numbers)
- [Local Numbers (2)](https://www.business1300.com.au/business-1300/info-tips/topic/local-numbers)
- [NetPhone (2)](https://www.business1300.com.au/business-1300/info-tips/topic/netphone)
- [Phone Answering Services (3) (2)](https://www.business1300.com.au/business-1300/info-tips/topic/phone-answering-services-3)
- [Professional Phone Messages (2)](https://www.business1300.com.au/business-1300/info-tips/topic/professional-phone-messages)
- [SMS (2)](https://www.business1300.com.au/business-1300/info-tips/topic/sms)
- [Voicemail Greetings (2)](https://www.business1300.com.au/business-1300/info-tips/topic/voicemail-greetings)
- [1800 Numbers (4) (1)](https://www.business1300.com.au/business-1300/info-tips/topic/1800-numbers-4)
- [Call Tracking (1)](https://www.business1300.com.au/business-1300/info-tips/topic/call-tracking)
- [General (1)](https://www.business1300.com.au/business-1300/info-tips/topic/general)
- [Hosted PBX (8) (1)](https://www.business1300.com.au/business-1300/info-tips/topic/hosted-pbx-8)
- [SoftPhone (1)](https://www.business1300.com.au/business-1300/info-tips/topic/softphone)

See all

Archive

- [August 2026 (6)](https://www.business1300.com.au/business-1300/info-tips/archive/2026/08)
- [July 2026 (20)](https://www.business1300.com.au/business-1300/info-tips/archive/2026/07)
- [September 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/09)
- [August 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/08)
- [June 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/06)
- [May 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/05)
- [March 2025 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2025/03)
- [October 2023 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2023/10)
- [September 2023 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2023/09)
- [July 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/07)
- [June 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/06)
- [May 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/05)
- [February 2022 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2022/02)
- [December 2021 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/12)
- [October 2021 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/10)
- [June 2021 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/06)
- [May 2021 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2021/05)
- [April 2020 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2020/04)
- [March 2020 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2020/03)
- [February 2020 (3)](https://www.business1300.com.au/business-1300/info-tips/archive/2020/02)
- [August 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/08)
- [June 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/06)
- [March 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/03)
- [February 2019 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2019/02)
- [August 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/08)
- [July 2018 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/07)
- [June 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/06)
- [May 2018 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/05)
- [April 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/04)
- [February 2018 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2018/02)
- [October 2017 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/10)
- [July 2017 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/07)
- [March 2017 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/03)
- [February 2017 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2017/02)
- [November 2016 (3)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/11)
- [August 2016 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/08)
- [July 2016 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/07)
- [May 2016 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/05)
- [February 2016 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2016/02)
- [December 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/12)
- [November 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/11)
- [October 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/10)
- [September 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/09)
- [August 2015 (2)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/08)
- [July 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/07)
- [June 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/06)
- [March 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/03)
- [February 2015 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2015/02)
- [November 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/11)
- [October 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/10)
- [September 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/09)
- [January 2014 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2014/01)
- [November 2013 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2013/11)
- [March 2013 (1)](https://www.business1300.com.au/business-1300/info-tips/archive/2013/03)

See all

### Subscribe by email

[![B1300 Colour DARK LOGO](https://www.business1300.com.au/hubfs/B1300%20Colour%20DARK%20LOGO.svg "B1300 Colour DARK LOGO")](https://www.business1300.com.au/)

Dedicated to making your business even more outstanding.

**Head Office**

Level 2, 2-6 Glenferrie Rd, Malvern VIC 3144

Ph: **1300 00 1300**

<https://www.facebook.com/business1300/> <https://www.linkedin.com/company/business1300/> <https://www.instagram.com/business1300australia/>

 Services

- [13-1300-1800 Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)
- [Local Numbers](https://www.business1300.com.au/local-inbound-numbers)
- [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers)
- [Phone Answering](https://www.business1300.com.au/telephone-answering-services)
- [Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)
- [Pro Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages)
- [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone)
- [Virtual Fax](https://www.business1300.com.au/virtual-fax)
- [Business SMS](https://www.business1300.com.au/sms-marketing-australia)
- [Call Tracking](https://www.business1300.com.au/phone-call-tracking)
- [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments)

Info Links

- [My Account](https://www.business1300.com.au/my-account)
- [About Us](https://www.business1300.com.au/about-us)
- [Customer Reviews](https://www.business1300.com.au/testimonials)
- [Resources](https://www.business1300.com.au/business-inbound-services-resources)
- [Number Portal Guide](https://www.business1300.com.au/number-portal-knowledge-base)
- [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq)
- [Become a Partner](https://www.businessco.com.au/partner-program)

Our Brands

- [B1300](https://www.business1300.com.au)
- [UCOM](https://www.ucom.com.au/)
- [UCOM Shop](https://www.ucom.shop/)
- [BusinessCo](https://www.businessco.com.au/)

Legal

- [Website Terms and Conditions](https://www.business1300.com.au/website-terms)
- [Privacy Policy Statement](https://www.business1300.com.au/privacy-policy-statement)
- [Policies and Legal](https://www.business1300.com.au/policies-legal)

 Copyright © 2026 BusinessCo Group. All Rights Reserved.