100% Australian Based Call Centre
Custom Scripting and Questions
Operates 24/7 365 Days A Year
Weekly Call Reporting and Data
Never Miss a Call Again with a Phone Messaging Service
Business 24/7 is a professional call answering and message service that can be answered in a personal or a company name. Once the call is answered by our operators, we take a message and forward to you via email and SMS. And of course, our operators and the phone messaging service is based in Australia.
Tailored to Your Business Needs
The Business 24/7 answering service has a number of business applications, whether you’re a small business or a corporation. Use the service in a number of ways; such as an alternative to voicemail, a dedicated business call answering service, an after-hours service or an emergency hotline. The 24/7 phone messaging service is also ideal for call overflow and temporary call diversions during those busy periods of the day.
Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.
Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.
Short or Long Term
Our services cater for both short term and long-term periods and can be used for a variety of purposes to suit your business requirements.
At Business 1300, we are the experts and one of Australia's leading providers of phone messaging services. Let us show you what a 24/7 messaging service can do for your business. Call us on 1300 00 1300 or CLICK HERE to make an enquiry and find out more.
Inbound Services Designed for Businesses of All Sizes
Our phone messaging services are used by thousands of businesses Australia wide. From SOHO and small business operators to large enterprises and public companies.
Need Some Help Deciding?
Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry about our messaging services. Our Business Consultants are here to assist and will answer any questions that you may have in regards to our 24/7 Phone Answering service.
Business 24/7 FAQs
Yes. Our plans are very flexible. If you are finding that your call volume is no longer matching your current plan, you can easily move up or down by sending a request to our Customer Care team. Rate plan changes take effect from the commencement of the following month.
Yes. Standard scripting can be changed at any time at no cost. If your are finding that your scripting is no longer matching your business needs, all you have to do is send a request to our Customer Care team. We'll take care of the rest.
Yes. Our call centre operates 24 hours a day, 7 days a week, all year round. This includes all public holidays.
Once your service is live, you will receive a dedicated indial number (DID) that is attached to your answering service. The DID is a landline number that you can use to divert your mobile or landline to the service when required.
No. All of our operators are located in Australia, meaning all calls are answered within Australia. Our call centre staff are locally trained and understand Australian business needs.