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24/7 BUSINESS ANSWERING SERVICE

Australian Based Phone Answering and Message Service

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Never Miss a Call Again with a Phone Messaging Service

Business 24/7 is a professional call answering and message service that can be answered in a personal or a company name. Once the call is answered by our operators, we take a message and forward to you via email and SMS. And of course, our operators and the phone messaging service is based in Australia.

Tailored to Your Business Needs

The Business 24/7 answering service has a number of business applications, whether you’re a small business or a corporation. Use the service in a number of ways; such as an alternative to voicemail, a dedicated business call answering service, an after-hours service or an emergency hotline. The 24/7 phone messaging service is also ideal for call overflow and temporary call diversions during those busy periods of the day.

Australian Based

Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.

24/7 Answering

Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.

Short or Long Term

Our services cater for both short term and long-term periods and can be used for a variety of purposes to suit your business requirements.

At Business 1300, we are the experts and one of Australia's leading providers of phone messaging services. Let us show you what a 24/7 messaging service can do for your business. Call us on 1300 00 1300 or CLICK HERE to make an enquiry and find out more.

“Having a phone messaging service has been a tremendous help to our business. By having the service as a backup to our customer service team during business hours and to handle all calls after-hours, we never have to worry about missing a call again.” Simone C - Customer Support Manager
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Business 24/7 Call Answering Plans and Charges

Our ultra-competitive rates and plans are designed to suit a variety of business requirements. Choose the plan that suits your needs and move up and down when required. Plan changes take effect from the beginning of the following month.

LITE

$29
Per Month
INCLUDED CALLS 20
  • Australian Based
  • 24/7 Live Operator
  • Custom Greeting
  • Customer Caller Info
  • SMS Message
  • Email Message
  • Additional Calls - $1.45
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PRO

$115
Per Month
INCLUDED CALLS 100
  • Australian Based
  • 24/7 Live Operator
  • Custom Greeting
  • Customer Caller Info
  • SMS Message
  • Email Message
  • Additional Calls - $1.15
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Combine Your Phone Messaging Service with a 1300 or 1800 Number

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Product Brochure

Popular Use of the Business 24/7 Phone Answering Service

Call Overflow and Back-Up

Use the service to take care of the business calls when you can't take the call or the reception staff are unavailable. Every service comes with a DID landline number which you can use to program your PBX or mobile phone to automatically divert to the live answering service. Our operators will then take care of all the calls.

After Hours Service

Project a professional business image by ensuring every call is answered by a live operator. Simply divert your office or mobile phones to the answering service during after hours. Get instant message notifications of every call.

Customer Service Line

Provide a professional customer service line and manage enquiries without the need to man the phones at all times. This can help you cut costs while maintaining a superior customer service experience.

Online Bookings

All our answering services can be integrated with your appointment booking systems. Our operators can answer on behalf of your business and enter bookings directly into your designated system.

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Business 24/7 FAQs

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Key Benefits

Calls Answered In Your Business Name

All calls are answered in your business name or as per your instructions. Our operators are trained to handle calls just like your own receptionist.

Custom Script and Caller Info

Our call answering scripts and message details are tailored to your business. Choose how the operators answer the phone and what questions to ask the caller.

Messages Taken and Sent via SMS and Email

Easily read the messages taken by our operators on your mobile or email. Our call centre staff send a message via SMS and Email every time they take a call.

Weekly Reporting

Take advantage of our weekly reports and ease the process of entering data into your CRM database. The weekly reports can also help your business track KPI's like number of enquiries.

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What is The Difference Between Phone Messaging and Virtual Reception?

Business 1300 provides a full range of telephone answering services to suit any business requirement you may have. All services operate 24/7 and are 100% Australian based. However, there are some slight differences in what each service offers.

If you're unsure of which telephone answering service best suits your office requirements, get in touch with our business consultants on 1300 00 1300 or CLICK HERE. We'll be happy to help.

Service Type
Operates 24/7
Multi Team Members
SMS/Email Messages
Transfers Calls
Business 24/7

Virtual Phone Number Bundle

Our Virtual Phone Number Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service.

1300 or 1800 Number plus Live Phone Answering

Combine your phone messaging service with a highly memorable 1300 number or 1800 number for a seamless call handling process and outstanding caller experience. Our bundle plan allows you to choose from a range of services and includes call credits in the monthly access.

 
Virtual Phone Bundle
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Inbound Services Designed for Businesses of All Sizes

Our phone messaging services are used by thousands of businesses Australia wide. From SOHO and small business operators to large enterprises and public companies.

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When I started my business I searched for a number of virtual office services over the course of a month or two. Most were a little detached or seemed to miss something. When I found Business 1300, they just ticked every box. They were very professional, they followed through with every promise and delivered exactly what I needed. They're an absolute delight to work with. Highly recommend.

Mo M, Owner

The answering service has been great and has really given me more time to get on with things. I just get an email when someone calls and get back to the client when I'm ready. Prices are excellent and it's Australian based so all my clients feel they have been taken care of.

 
 
 Max D, Manager

Need Some Help Deciding?

Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry about our messaging services. Our Business Consultants are here to assist and will answer any questions that you may have in regards to our 24/7 Phone Answering service.

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Never Miss a Call Again with 24/7 Phone Messaging

Make Your Business Even More Outstanding

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