100% Australian Based Call Centre
Custom Scripting and Questions
Operates 24/7 365 Days A Year
Weekly Call Reporting and Data
Get Some Short Term Help
Our Casual Receptionist and Short Term Telephone Answering Services are designed to relieve your reception staff, assist during marketing campaigns and unusually busy periods, or take care of the telephone calls during the holidays. And of course, our live operators and the answering service are based in Australia.
Our call centre and operators are based in Australia. The operators are trained locally and understand the needs of Australian businesses.
The service includes a completely customised script to suit your business requirements. Our call centre staff will answer in your business name, just as your own receptionist would.
Choice of Services
Choose from a range of services including Business 24/7 live answering and message service; Business Team that caters for multiple team members; and a Virtual Reception service.
Inbound Services Designed for Businesses of All Sizes
Our range of inbound services are used by businesses and organisations of all sizes. From small business operators to large organisations, we have the right solution for you.
Short Term Answering 1 Month Call Pack
Choose the answering service that best suits your needs. There are two (2) call packs available for each service. The included calls are valid for 1 calendar month and once set up, the account will stay open as long as there is call activity in any given 12 month period. Additional 1 month call packs can be added at any time and as required during times when the business needs it most.
1300 or 1800 Number plus Live Phone Answering
Combine your phone messaging service with a highly memorable 1300 number or 1800 number for a seamless call handling process and outstanding caller experience. Our bundle plan allows you to choose from a range of services and includes call credits in the monthly access.
Need Some Help Deciding?
Frequently Asked Questions
No, there is no contract for any of our short term services. However, once the service has been activated, it will remain active for the full 30 days.
Yes. Call credits can be used in any period of time less than 1 calendar month from the date of activation. A lot of our clients use the service for only few days i.e. public holidays, reception staff relief, etc.
The service will stay active for 1 month from date of activation. Once you exhaust the initial call credits, any additional calls will be charged at the applicable rate and billed to your nominated form of payment.
Yes. To extend your service, you can activate a new call pack. The new call pack will not incur a set up fee and will add an additional 1 month to your service. It will also apply further call credits that can be used within that month.
Yes. If you are looking to reactivate your short term service in the future, you are able to do so without any set up fee. This is a great option if you are planning to use the service for holiday periods such as annual Christmas and Easter breaks.
No. The service will automatically terminate after 1 month and the dedicated in-dial number you received will no longer be active.