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SHORT TERM ANSWERING SERVICE

Casual Receptionist and Short Term Phone Answering
 
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Get Some Short Term Help

Our Casual Receptionist and Short Term Telephone Answering Services are designed to relieve your reception staffassist during marketing campaigns and unusually busy periods, or take care of the telephone calls during the holidays. And of course, our live operators and the answering service are based in Australia.

Australian Based

Our call centre and operators are based in Australia. The operators are trained locally and understand the needs of Australian businesses.

Custom Script

The service includes a completely customised script to suit your business requirements. Our call centre staff will answer in your business name, just as your own receptionist would.

Choice of Services

Choose from a range of services including Business 24/7 live answering and message service; Business Team that caters for multiple team members; and a Virtual Reception service.

The casual receptionist service has been the perfect solution to our company’s temporary call handling needs. Business 1300 have been very professional with our customers and provide us with peace-of-mind that our clients are attended to when we are away. Tina V - Customer Relationship Manager
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Short Term Answering 1 Month Call Pack

Choose the answering service that best suits your needs. There are two (2) call packs available for each service. The included calls are valid for 1 calendar month and once set up, the account will stay open as long as there is call activity in any given 12 month period. Additional 1 month call packs can be added at any time and as required during times when the business needs it most.

BUSINESS 24/7

30 CALLS - $45
Additional Calls - $1.50
 
60 CALLS - $75
Additional Calls - $1.25
  • Once Off Set Up - $25
  • Australian Based
  • 24/7 Live Operator
  • Custom Greeting
  • Custom Caller Info
  • SMS Message
  • Email Message
 
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VIRTUAL RECEPTION

30 CALLS - $75
Additional Calls - $2.50
 
60 CALLS - $135
Additional Calls - $2.25
  • Once Off Set Up - $25
  • Australian Based
  • 24/7 Live Operator
  • Custom Greeting
  • Custom Caller Info
  • SMS Message
  • Email Message
  • Multiple Contacts
  • Call Transfer
 
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ProVoice

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Product Brochure

Types of Services

 

24/7 Phone Answering and Message Service

A professional phone answering service that can be answered in a personal or a company name. Once the call is answered by the operator a message is taken and forwarded via email and SMS.

Team 24/7 Phone Answering and Message Service

A professional telephone answering service for business teams. Once the telephone call is answered by the operator a message is taken and forwarded via email and SMS directly to the intended recipient.

Virtual Reception Service

The live operator will answer the phone call in either a personal or a company name, identify the required person (or department), and then transfer the call directly to the recipient. If the call is unable to be taken live, the operator will take a message and forward it via email and SMS.

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Popular Uses

 

Team Functions and Events

Whether its a business off-site day, a team building exercise or an office party. Routing the office number or business mobiles to the live answering service will ensure everyone gets the most out of the occasion.

Public Holidays

Ensure your customers get the attention they deserve by talking to a live operator and not just an answering machine.

Holiday Season

Divert your main business number and any mobiles to the live answering service and enjoy the break without losing any potential enquiries.

Online Bookings

All our answering services can be integrated with your appointment booking systems. Our operators can answer on behalf of your business and enter bookings directly into your designated system.

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Short Term Answering - FAQs

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Virtual Phone Number Bundle

Our Virtual Phone Number Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service.

1300 or 1800 Number plus Live Phone Answering

Combine your phone messaging service with a highly memorable 1300 number or 1800 number for a seamless call handling process and outstanding caller experience. Our bundle plan allows you to choose from a range of services and includes call credits in the monthly access.

Virtual Phone Bundle
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Need Some Help Deciding?

Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry about our messaging services. Our Business Consultants are here to assist and will answer any questions that you may have in regards to our casual reception services.

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Get Some Short Term Help with a Casual Reception Service

Make Your Business Even More Outstanding

Make An Enquiry