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Short Term Answering Service

30 Day Call Packs for Whenever You Need it Most

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Set and Forget with Our 30 Day Call Answering Packs

Our Casual Receptionist and Short Term Telephone Answering Services are designed to relieve your reception staff during unusually busy periods, assist during marketing campaigns, or take care of the telephone calls during the holidays. And of course, our live operators and the answering service are based in Australia.

Business 24/7

A professional phone answering service that can be answered in a personal or a company name. Once the call is answered by the operator a message is taken and forwarded via email and SMS.

Team Answering

A professional telephone answering service for business teams. Once the telephone call is answered by the operator a message is taken and forwarded via email and SMS directly to the intended recipient.

Virtual Receptionist

The live operator will answer the phone call in either a personal or a company name, identify the required person (or department), and then transfer the call directly to the recipient. If the call is unable to be taken live, the operator will take a message and forward it via email and SMS.

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100% Australian Based Call Centre

Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.

After Hours Services

Operates 24/7, 365 Days a Year

Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.

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Custom Scripting and Questions

All our phone messaging services are fully tailored to suit your business requirements. From scripting to the information collected by our operators, you can customise the service to make it the right fit for your business needs.

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No Ongoing Contracts

Our Short Term answering services come in 30 day call packs, meaning there are no ongoing terms. It's an ideal solution for holiday season or busy periods when you need some back up.

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Short Term Answering 1 Month Call Pack

Choose the answering service that best suits your needs. There are two (2) call packs available for each service. The included calls are valid for 1 calendar month and once set up, the account will stay open as long as there is call activity in any given 12 month period. Additional 1 month call packs can be added at any time and as required during times when the business needs it most.

Most Popular

Business 24/7

$50/Call Pack

Included Calls 25
Additional Calls $2.00
  • Custom Greeting
  • 3 x Custom Questions
  • SMS Message
  • Email Message
Critical Information Summary

Price excludes GST.

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Team Answering

$60/Call Pack

Included Calls 25
Additional Calls $2.40
  • Custom Greeting
  • 3 x Custom Questions
  • 2 x Message Recipients
  • SMS Message
  • Email Message
Critical Information Summary

Price excludes GST.

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Virtual Reception

$80/Call Pack

Included Calls 25
Additional Calls $3.20
  • Custom Greeting
  • 3 x Custom Questions
  • 2 x Call Transfer Recipients
  • SMS Message
  • Email Message
Critical Information Summary

Price excludes GST.

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Get Started with a Live Answering Service

Get in Touch with our team and we'll help you create the a Call Answering solution that perfectly matches your business needs.

Popular Uses

Team Functions

Whether its a business off-site day, a team building exercise or an office party. Routing the office number or business mobiles to the live answering service will ensure everyone gets the most out of the occasion.

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Public Holidays

Ensure your customers get the attention they deserve by talking to a live operator and not just an answering machine.

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Holiday Season

Divert your main business number and any mobiles to the live answering service and enjoy the break without losing any potential enquiries.

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Call Answering Services Designed for Businesses of All Sizes

Create a Complete Call Management Solution

1300 or 1800 Number plus Live Phone Answering

Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service.

From Only $39/Mth

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Need Some Help Deciding Which Answering Service is For You?

If you’d like to learn more about the range of options available to you, start a conversation with one of our business consultants on 1300 001 300 to make an enquiry. We’ll be happy to help you find the most suitable plan for your business.

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Frequently Asked Questions

Is There a Contract?

No, there is no contract for any of our short term services. However, once the service has been activated, it will remain active for the full 30 days.

 
Can I Use All the Call Credits in Less Than 30 Days?

Yes. Call credits can be used in any period of time less than 1 calendar month from the date of activation. A lot of our clients use the service for only few days i.e. public holidays, reception staff relief, etc.

What Happens Once I Use All the Call Credits?

The service will stay active for 1 month from date of activation. Once you exhaust the initial call credits, any additional calls will be charged at the applicable rate and billed to your nominated form of payment.

Can I Extend My Service?

Yes. To extend your service, you can activate a new call pack. The new call pack will not incur a set up fee and will add an additional 1 month to your service. It will also apply further call credits that can be used within that month.

Can I Reactivate My Service Later?

Yes. If you are looking to reactivate your short term service in the future, you are able to do so without any set up fee. This is a great option if you are planning to use the service for holiday periods such as annual Christmas and Easter breaks.

Do I Need to Disconnect My Service After 1 Month?

No. The service will automatically terminate after 1 month and the dedicated in-dial number you received will no longer be active.

Ready to Make Your Business Even More Outstanding?

We'll Help You Create the Perfect Call Answering Solution