SHORT TERM ANSWERING SERVICE

Casual Receptionist and Short Term Phone Answering

GO TO PLANS

Get Some Short Term Help

Our Casual Receptionist and Short Term Telephone Answering Services are designed to relieve your reception staff, assist during marketing campaigns and unusually busy periods, or take care of the telephone calls during the holidays. And of course, our live operators and the answering service are based in Australia.

Australian Based

Our call centre and operators are based in Australia. The operators are trained locally and understand the needs of Australian businesses.

Custom Script

The service includes a completely customised script to suit your business requirements. Our call centre staff will answer in your business name, just as your own receptionist would.

Choice of Services

Choose from a range of services including Business 24/7 live answering and message service; Business Team that caters for multiple team members; and a Virtual Reception service.

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100% Australian Based Call Centre

Custom Scripting and Questions

Operates 24/7 365 Days A Year

Weekly Call Reporting and Data 

Inbound Services Designed for Businesses of All Sizes

 Our range of inbound services are used by businesses and organisations of all sizes. From small business operators to large organisations, we have the right solution for you.

“The casual receptionist service has been the perfect solution to our company’s temporary call handling needs. Business 1300 have been very professional with our customers and provide us with peace-of-mind that our clients are attended to when we are away.”
Tina V.
Customer Relationship Manager

Short Term Answering 1 Month Call Pack

Choose the answering service that best suits your needs. There are two (2) call packs available for each service. The included calls are valid for 1 calendar month and once set up, the account will stay open as long as there is call activity in any given 12 month period. Additional 1 month call packs can be added at any time and as required during times when the business needs it most.

PRODUCT BROCHURE

Virtual Phone Bundle

Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service.

 

1300 or 1800 Number plus Live Phone Answering

Combine your phone messaging service with a highly memorable 1300 number or 1800 number for a seamless call handling process and outstanding caller experience. Our bundle plan allows you to choose from a range of services and includes call credits in the monthly access.

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Need Some Help Deciding?

Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry about our messaging services. Our Business Consultants are here to assist and will answer any questions that you may have in regards to out 24/7 Phone Answering service.

Frequently Asked Questions

Is There a Contract?

No, there is no contract for any of our short term services. However, once the service has been activated, it will remain active for the full 30 days.

 
Can I Use All the Call Credits in Less Than 30 Days?

Yes. Call credits can be used in any period of time less than 1 calendar month from the date of activation. A lot of our clients use the service for only few days i.e. public holidays, reception staff relief, etc.

What Happens Once I Use All the Call Credits?

The service will stay active for 1 month from date of activation. Once you exhaust the initial call credits, any additional calls will be charged at the applicable rate and billed to your nominated form of payment.

Can I Extend My Service?

Yes. To extend your service, you can activate a new call pack. The new call pack will not incur a set up fee and will add an additional 1 month to your service. It will also apply further call credits that can be used within that month.

Can I Reactivate My Service Later?

Yes. If you are looking to reactivate your short term service in the future, you are able to do so without any set up fee. This is a great option if you are planning to use the service for holiday periods such as annual Christmas and Easter breaks.

Do I Need to Disconnect My Service After 1 Month?

No. The service will automatically terminate after 1 month and the dedicated in-dial number you received will no longer be active.

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