13-1300 and 1800 NUMBER SETUP OPTIONS

Call Handling and Routing Features and Functions 

Set Up the 13-1300-1800 Number to Make It Work for Your Business

Inbound 13/1300 and 1800 numbers can be set up in a variety of ways. The set up options for all prefixes are the same and the numbers offer a much broader range of routing and call handling options than traditional landline numbers.

Describe your image
Anthony Grower

Marketing Specialist

Describe your image
Anthony Grower

Marketing Specialist

Describe your image
Anthony Grower

Marketing Specialist

All-In-One Number Management Solution

Our number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.

Our fully featured portal includes seamless site navigation and advanced call reporting functions. You can easily manage your number's routing and call analytics without being a tech expert.

Already a Business1300 Customer?

Our number management portal is a complementary service to all our inbound number account holders. Simply fill out our request form to gain full access to all that your inbound number has to offer.

See What Makes Our Portal Different


Manage Your Number's Routing with Ease

Our portal includes a drag-and-drop flow designer to easily change your number's answer points. The designer includes a full range of routing options, including IVR, Time-Based Routing and Geo-Routing.


Advanced Date, Time, and Location Reporting

See the exact time, date, and location of where your callers are coming from. Our reporting system will also provide insights such as your busiest calling periods and how many calls are answered/missed.


Clear and Easy to Read Reporting

Utilise our clear and easy-to-understand reports to gain even more insight on your call data. Utilize the data filters available, including date range and source/medium types for a more refined search.

How Do Inbound Numbers Work?

Inbound numbers are virtual numbers which require to be routed to an answering point. The numbers can be routed to one or a range of answering points which can either be a landline or a mobile number. They are called inbound numbers as you can only receive calls and cannot make any outgoing calls.

Call handling functions are used to enhance the caller experience and ensure all incoming calls are handled in the best possible way. They are also used to promote your business and create a professional image through the use of the Auto Attendant and a Business Intro Message.

Call routing options are used to manage the call and terminate it at a nominated answering point. The wide range of routing options can be configured to suit your individual business requirements and will ensure that every call is routed to the appropriate destination.

Connect Your Number from $5 per Month

Business 1300 is one of Australia's leading providers of inbound numbers. You can connect your 13, 1300 or 1800 number to one of our highly competitive plans from as little as $5 per month. See our Plans and Pricing for more information.


Once you buy the number and the ROU is allocated to you or your business, it has to be connected to a network. Our ultra-competitive plans start from $5 per Month.

  • Includes a Full Range of Features and Functions
  • Ultra-Competitive Pricing
  • Call Credits Included


ProVoice Recordings

Need to make your business stand out even more? Take advantage of our Pro Voice Recording service for only $39 and get a professionally recorded outgoing message to make your business sound exceptional. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.

Need Help Finding the Right Number for Your Business?

Get in touch with one of our business consultants on 1300 00 1300 or CLICK HERE to make an enquiry. We'll happily help you find the best solution for your business.

Gain Access to a Complete Set of Features and Functions

Make Your Business Even More Outstanding