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13/1300/1800 PLANS AND PRICING

Ultra Competitive Plans with All the Features

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Cheap 1300 Numbers Is Only the Start

100% Call Credits and Cheap Call Rates

Cost of 1300 and 1800 numbers is a lot less than most business owners think. Our fully featured plans start from $15 per Month including Call Credits and come with a wide range of routing and call handling features. All of our standard 1300 and 1800 monthly access fees come with an equal amount of included calls (call credits). Or you can take advantage of our Valet $5 Plan that lets you keep the 1300 or 1800 number connected with all calls routed to your own Voice 2 Email service. All that for only $5 per Month. To enquire about the Valet $5 plan please CLICK HERE.

Apart from boosting business presence and enhancing marketing activities, free features such as Auto Attendant, Business Intro Message, Voice 2 Email and Geo Routing Options make the 1300 and 1800 numbers a powerful business tool that is cheap and should easily fit into most business budgets.


Fully Featured Plans

Our Standard Plans Come with All Features and Functions Including Voice2Email, Auto Attendant and Business Intro Message.

Corporate Plans Available

We Have a Range of Corporate Plans for High Volume Users with Existing 1300 and 1800 Numbers. 

$5 Plans Available

Our Low Cost Valet $5 Plan Is Ideal for Businesses That Require to Connect a Number Without the Need to Answer Calls.

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Low Cost 1300 Plans and Call Rates

1300 Plans

How much do 1300 numbers cost? Our fully featured 1300 plans start at $15 per month. All of the standard plans come with 100% monthly call credits that can be applied to any call type, making the cost of 1300 numbers very affordable. And just because we offer cheap 1300 numbers doesn't mean they come with less features or use an inferior network. All of our numbers are connected to an enterprise grade networkoperated by Australia's leading inbound number carrier.

We have a range of plans including the Valet $5 plan to help you keep the 1300 number cost down. Our best value plan is $45 per month and offers the best rates, call charges and call credits.


1800 Plans That Won't Break the Bank

1800 Plans

How much do 1800 numbers cost? The cost of 1800 numbers is a lot cheaper than most people think. Business 1300 has a range of ultra-competitive 1800 plans and charges that can fit into almost any budget.

All of the standard 1800 plans come with 100% monthly call credits that can be applied to any call types. Our fully featured plans start at $15 per month for light users and our best value plan is $45 per month, which offers the best rates and call credits.

1800 numbers are also available on the low cost Valet $5 plan, where all calls are routed to your own Voice 2 Email service.


Save $$$ With Our Corporate Plan

13 Plans

How much do 13 numbers cost? 13 numbers are a fantastic marketing tool as they only have six-digits and are easy to remember. Although 13 numbers cost a lot more to connect, many businesses can justify the expense through the increased return on advertising and marketing activities.

Our Corporate 13 plan is ideal for both mid and high volume users and offers ultra-competitive rates and charges. Unlike some carriers, we keep the 13 number costs down by offering unbeatable call rates and a low monthly access fee.

Do You Have an Existing 13/1300/1800 Number?

Get Cheaper Rates with Business 1300

If you have an existing inbound number and feel like you want to bring down costs without losing quality, have a look at our rates and compare. You will most likely find we are much cheaper and can save you as much as 50% on your existing bill. We also have tailored plans with special pricing for high volume and corporate users. If you would like us to prepare a bill comparison or require a proposal, please call 1300 00 1300 or CLICK HERE to enquire online.

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13/1300/1800 Number Costs

There are two main costs associated with getting a 13, 1300 or 1800 number for your business, the cost of the actual number and the running costs. The cost of the actual 13, 1300 or 1800 number depends on the type of number you choose. There is a choice between Free Pool Numbers and Smart Numbers. There are also companies that lease numbers, although that’s not advisable as you never own the ROU (rights of use) and it can be quite expensive.

Free Pool Numbers

No Upfront 13/1300/1800 Number Costs

There is no upfront cost associated with Free Pool Numbers. They are issued free of charge and allocated to you at the time of connection. You normally choose from a selection of randomly generated numbers that come from an ACMA database. Free Pool Numbers usually have no significant pattern to them or spell any words through the alphanumeric keypad.

Smart Numbers

Buy the Number from $250

There is a minimum upfront cost of $250 plus an administration fee for Smart Numbers. They are highly memorable numbers that either spell a word through the alphanumeric keypad or have a memorable numeric pattern. The cost of the number includes the ROU (rights of use) which gives you 100% rights to the number and enables you to trade, lease or on-sell the number.

Number Leasing

Beware of the Pitfalls

There are usually no upfront 13/1300/1800 number costs when leasing a number. In most cases, you are required to sign a long-term contract committing to paying a monthly lease fee for the number. The fees are dependent upon how memorable and marketable the number is, and it’s not unusual for a number that can be bought for $250 to be leased for the same amount per month.

We advise our clients to purchase the numbers whenever they can and only lease them if there are exceptional reasons. You should always own the marketing investment that has been put into the number and never risk it going to a competitor. And the only way to do that is to own the ROU (rights of use). By leasing the number you never actually own the ROU or the rights to the number, the leasing company does.

Free Search and Advice

Need help choosing a number? Business 1300 offers a Free Search and Advice service to help you get the right number for your business. We'll search for a selection of numbers to choose from across both the Free Pool and Smart Number databases. And we don't lease numbers so the ROU is transferred to you and the number becomes your asset. CLICK HERE or call us on 1300 00 1300 and speak to one of our Business Consultants.

Check Number Availability

Guide to Account Holder Call Rates and Costs 

The account holder of the 13, 1300 or 1800 number is charged for every incoming call. The rates are dependent upon the plan, call origin and where the inbound number is being routed to i.e. landline or mobile number.

Included Calls

  • Value of calls made to the 1300/1800 number included in the access fee. Calculated at the applicable plan call rates. Included call credits can be used against any call types, including call costs associated with routing the 1300 or 1800 number to a mobile phone.

Local Calls

  • Rate applicable to local calls made via a landline to a 13/1300/1800 number that's routed to a landline. Local calls are defined as ones made from a landline phone number with the same area prefix as the one to which the 13/1300/1800 number is being routed to. This applies to Australian landlines only.

National Calls

  • Rate applicable to national calls made via a landline to a 13/1300/1800 number that's routed to an Australian landline. National calls are defined as ones made from an Australian landline phone number with an area prefix outside the local area of the number to which the service is being routed to.

Mobile Calls

  • Rate applicable to calls made via an Australian mobile phone to a 13/1300/1800 number that's routed to an Australian landline.

Mobile to Mobile Calls

  • Rate applicable when the 13/1300/1800 number is routed to a mobile. The rate applies to all calls, regardless of origin or whether it's made via landline or mobile (Australia only and excludes calls made via MobileSat).

How Many Calls Are Covered by the Call Credit?

Call credit value depends on the selected plan, the type of calls and whether the 1300/1800 number is routed to a mobile or a landline. On average, a typical call costs around 14c on our $45 Pro 1300 Plan. Therefore a $45 call credit would cover more than 300 calls per month. In terms of getting cheap 1300 numbers, few options can offer you better value! To find out more and estimate how much the 1800 or 1300 numbers cost will amount for your business, please call us on 1300 00 1300 or CLICK HERE.

Included Features and Functions

There is not much that our inbound numbers can’t do, almost all functions are included in the cost of the 13, 1300 and 1800 number. Choose ones that best suit your business requirements. If you're unsure which features to choose, speak to one of our Business Consultants and they will put together a combination that's ideal for your business. Interested in making the number work for your business? Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry.

  • Business Intro Message heard at the commencement of the call. Ideal as a quick promotional message for your business brand, products or services. Take advantage of our ProVoice service to get a professionally recorded intro message. 
  • Auto Attendant to route calls to the appropriate destination. Reduce reception workload and eliminate handling calls intended for other staff members. Get professional voice prompts recorded using our ProVoice service.
  • Voice2Email for when calls are unable to be taken. Perfect solution for after-hours calls or as a back-up during busy periods or when unavailable.
  • Call Alert to identify a call is coming through from the inbound number. Can be used for a variety of purposes including marketing campaigns and for SOHO operators routing their inbound number to a mobile.
  • Call Management Features such as call forwarding, call overflow and call distributor. Use one or a combination to never miss a call.
  • Geographical Routing for multi-site operations and area representatives. Calls can be routed either to an office number or a mobile.
  • Time Based Routing for after hours and weekends. Never have to worry about calls ringing out or having to manage them after business hours.

All these features and functions are included in the cost of the standard monthly plans, making 1300 and 1800 numbers excellent value for money.

Advanced Features

Professional Voice Recording

Promote your business brand, product or service and create a powerful customer experience through a professionally recorded message.

  • Ideal for Business Intro Messages while the Caller is Waiting to be Connected.
  • Use for Auto Attendant Prompts.
  • Perfect for Professional Voicemail and After Hours Messages.
  • Choice of Male or Female voice. Professional or Upbeat.
  • Your Own Sound File to Use with a Variety of Applications.
  • Only $39 per Recording when You Connect a Service with Business 1300.

Pro Voice Services

Postcode Prompting

Make sure calls are routed to the right destination by activating a feature that prompts the callers to enter a postcodeIdeal for organisations with multiple sites such as franchise networks and retail/service chains looking to really go that extra mile in organising their call management process.

  • Direct the Call to the Appropriate Location.
  • Analyse Call Origin by Postcode.
  • Gain 100% Control.
  • Only $190 per Month plus $300 Set Up Fee.

Post Code Prompter

Get In Touch With One of Our Business Consultants

Save $$$ With Our Ultra Competitive Plans
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