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Make a 1300 Number Work for Your Business

A 1300 number is a 'must have' for businesses of all sizes, offering functionality and reach that traditional phone numbers simply can't match. They come with a range of features and functions that are designed to enhance caller experience and streamline call management. Use features like IVR Prompts, Geo Routing, Call Recording and many more to enhance your call handling process, or take advantage of our online number portal to gain advanced call analytics.

Welcome to The All-In-One Number Management Solution

Our number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.

Explore Our Online Number Management Portal

See how you can manage your numbers and access live call analytics like your busiest calling periods, how many calls were answered, and what source your calls came from in our online portal walkthrough.


1300 Number Call Features

Our 1300 numbers are fully equipped with call handling functions and call routing options. They're designed to create an outstanding caller experience while adding a professional touch to the call.

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Call Analytics Portal

Our call analytics portal enables you to see the exact time, date, and location of where your callers are coming from. The system will also provide insights such as your busiest calling periods and how many calls are answered/missed.

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Online Number Management Portal

Our number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.

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Web Call Tracking

Phone Call Tracking utilises advanced software that allows you to track information about your callers, including how they found your business such as direct traffic, paid ads, organic search or social media. Gain insights such as what page your callers converted on and use it to optimise your marketing strategy.


Auto Attendant (IVR)

Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.

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Call Overflow

Call Overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unable to take the call.


Voice 2 Email

A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.

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Time-Based Routing

Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.

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Business Intro Greeting

A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional messaged or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started. 

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Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.

Connect Your 1300 Number from $5 per Month

Take advantage of all that 1300 numbers have to offer by connecting you 1300 number with one of our highly competitive plans from only $5 per month.

Freepool numbers need to be connected to a network once they have been allocated to your business. Our ultra-competitive plans start from $5 per Month.

  • Tier 1 Network
  • Ultra-Competitive Pricing
  • Corporate Plans Available

13-1300-1800 NUMBERS


Frequently Asked Questions

Can I forward my calls to another 1300 number?
No, you can't forward calls from one virtual number to another, this includes both 1300 and 1800 numbers.
Does the report show information about missed calls?
Yes, along with answered calls, call location and call duration, you will also be given data on missed calls.
How many answering points can I have with time and day based routing?
You can have multiple answering points for your business, at different times of the day to best suit your business.
How many numbers can I overflow my calls through?
You can overflow through as many numbers as you would like however, we wouldn't recommend using more than 3 as it will leave the caller on the line for an unnecessary amount of time. 
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Need Help Finding the Right Number for Your Business?

Get in touch with one of our business consultants on 1300 00 1300 or CLICK HERE to make an enquiry. We'll happily help you find the best solution for your business.

Gain Access to a Complete Set of Features and Functions

Make Your Business Even More Outstanding