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24/7 TEAM ANSWERING SERVICE

Australian Based Telephone Answering and Message Service for Business Teams

 
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It's All About Teamwork

Business Team 24/7 is a professional business answering and telephone message service designed for multiple team members. Once the phone call is answered by the operator a message is taken and forwarded via email and SMS directly to the intended recipient. And of course, our operators and the call centre is based in Australia.

Australian Based

Our operators and call centre are based in Australia. They have local training and knowledge, meaning your calls will be answered as if the operators were based at your business.

100% Customised

Our services are fully tailored to your business requirements. Choose how the operators answer each call and what caller info to collect. 

Short or Long Term

Our services are available for both short term and long term periods, delivering complete flexibility to your business.

The business answering service provided by Business 1300 has been a great support to our company. We have peace-of-mind that our calls will always be handled professionally by a real person and the messages will be delivered to the correct staff member. Warwick R - General Manager
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Business 24/7 Call Answering Plans and Charges

Our ultra-competitive rates and plans are designed to suit a variety of business requirements. Choose the plan that suits your needs and move up and down when required. Plan changes take effect from the beginning of the following month.

Professional Answering Service for Business Teams

Whether you’re a small business or a corporation, this answering and message service is ideal for businesses with more than 2 team members. It's perfect for small business operators that require a dedicated answering and message service to ensure they project a professional image. It's also ideal for call overflow and temporary call diversions of the main business line, or as an after hours or an emergency answering service.

LITE

$39
Per Month
INCLUDED CALLS 20
  • AUS Based Call Centre
  • 2+ Team Members
  • 24/7 Live Answering
  • Customised Greeting
  • Customised Caller Info
  • Messages Sent vis SMS
  • Messages Sent via Email
  • Additional Calls - $1.95
 
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PRO

$165
Per Month
INCLUDED CALLS 100
  • AUS Based Call Centre
  • 2+ Team Members
  • 24/7 Live Answering
  • Customised Greeting
  • Customised Caller Info
  • Messages Sent vis SMS
  • Messages Sent via Email
  • Additional Calls - $1.65
 
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Tailored Solutions

 
Our Team Answering Services are 100% Customisable to Suit Almost Any Business Need. Contact Our Team to Request a FREE Quote. Our Business Consultants Will Help Find You the Right Solution for Your Business.
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Product Brochure

Popular Uses

Mobile Workforce

Use the service to handle calls while your staff are on the road or in meetings. Calls to their direct extensions or mobiles can be diverted to the call centre when needed.

Call Overflow

Route unanswered calls to the service either directly from reception or individual extensions, ensuring every call is answered by a live operator.

After Hours Service and Public Holidays

Divert your phone lines to the service after hours and during holiday periods. Customers are more inclined to leave a message with a live operator, rather than on voicemail.

Online Bookings

All our answering services can be integrated with your appointment booking systems. Our operators can answer on behalf of your business and enter bookings directly into your designated system.

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Team Answering FAQs

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Key Benefits

Calls Answered In Your Business Name

Our operators will answer calls in your business name or as per your instructions. They are trained to answer calls just like your own receptionist would.

24/7 Answering

Our call centre operates 24 hours a day, 7 days a week, all year round. This means the service is always there when you need it, even on major public holidays.

Messages Sent via SMS and Email

Read the messages taken by our call centre staff on your mobile or email. The operators will send an email and SMS directly to the team member every time they take a call.

Weekly Reporting

Take advantage of our weekly reports and ease the process of entering data into your CRM database. The weekly reports can also help your business track KPI's like number of enquiries.

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What is The Difference Between Team Answering and Phone Messages?

Business 1300 provides a full range of telephone answering services to suit any business requirement you may have. All services operate 24/7 and are 100% Australian based. However, there are some slight differences in what each service offers.

If you're unsure of which telephone answering service best suits your office requirements, get in touch with our business consultants on 1300 00 1300 or CLICK HERE. We'll be happy to help.

Service Type
Operates 24/7
Multi Team Members
SMS/Email Messages
Transfers Calls
Business Team
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Virtual Phone Number Bundle

Our Virtual Phone Number Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service.

1300 or 1800 Number plus Live Phone Answering

Combine your team answering service with a highly memorable 1300 number or 1800 number for a seamless call handling process and outstanding caller experience. Our bundle plan allows you to choose from a range of services and includes call credits in the monthly access.

Virtual Phone Bundle
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Need Some Help Deciding?

Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry. Our Business Consultants are here to assist and can help you decide if the Team Answering service is right for your business.

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Gain a Professional Voice for a Fraction of The Cost

Make Your Business Even More Outstanding

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