<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=352811248785725&amp;ev=PageView&amp;noscript=1">
  • MY ACCOUNT
  • CONTACT US
  • PARTNER PROGRAM

 

24/7 TEAM ANSWERING SERVICE

Australian Based Telephone Answering and Message Service for Business Teams
 
GO TO PLANS
 

It's All About Teamwork

Business Team 24/7 is a professional business answering and telephone message service designed for multiple team members. Once the phone call is answered by the operator a message is taken and forwarded via email and SMS directly to the intended recipient. And of course, our operators and the call centre is based in Australia.

businesscom-icon-map-090623

100% Australian Based Call Centre

Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.

custom scripting no gutter

Custom Scripting and Questions

All our phone messaging services are fully tailored to suit your business requirements. From scripting to the information collected by our operators, you can customise the service to make it the right fit for your business needs.

247 no gutter

Operates 24/7, 365 Days a Year

Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.

businesscom-icon-free-090623-1

7 Day Free Cancellation

We're confident our Live Answering Services will help make your business even more outstanding. That's why we offer a 7 day free cancellation period for all Team Answering plans.

At Business 1300, we're the experts and one of Australia's leading providers of team answering services. Let us show you what a toll free  team answering service can do for your business. Call us on 1300 00 1300 or CLICK HERE to make an enquiry and find out more.

ENQUIRE NOW

Business 24/7 Team Answering Plans and Charges

Our ultra-competitive rates and plans are designed to suit a variety of business requirements. Choose the plan that suits your needs and move up and down when required. Plan changes take effect from the beginning of the following month.

Professional Answering Service for Business Teams

Whether you’re a small business or a corporation, this answering and message service is ideal for businesses with more than 2 team members. It's perfect for small business operators that require a dedicated answering and message service to ensure they project a professional image. It's also ideal for call overflow and temporary call diversions of the main business line, or as an after hours or an emergency answering service.

PRODUCT BROCHURE

Plans and Pricing
20 INCLUDED CALLS

LITE

$40

p/month
100% AUS Based 24/7 Live Operator
Included Calls
20
Additional Calls
$2.00

Included Standard Features

Untitled design (86) Custom Greeting
Untitled design (86) 3 x Caller Questions
Untitled design (86) 1 x Caller Message
Untitled design (86) 2 x Message Recipients
Untitled design (86) SMS Message
Untitled design (86) Email Message
OPTIONAL Custom Features
Untitled design (87) Appointment Bookings
Untitled design (87) Additional FAQs
Untitled design (87) Alternating Rosters
Pricing Excludes GST. Call us on 1300 00 1300 or CLICK HERE to receive a custom quote.
ENQUIRE NOW
50 INCLUDED CALLS

MID

$90

p/month
100% AUS Based 24/7 Live Operator
Included Calls
50
Additional Calls
$1.80

Included Standard Features

Untitled design (86) Custom Greeting
Untitled design (86) 3 x Caller Questions
Untitled design (86) 1 x Caller Message
Untitled design (86) 2 x Message Recipients
Untitled design (86) SMS Message
Untitled design (86) Email Message
OPTIONAL Custom Features
Untitled design (87) Appointment Bookings
Untitled design (87) Additional FAQs
Untitled design (87) Alternating Rosters
Pricing Excludes GST. Call us on 1300 00 1300 or CLICK HERE to receive a custom quote.
ENQUIRE NOW
100 INCLUDED CALLS

PRO

$170

p/month
100% AUS Based 24/7 Live Operator
Included Calls
100
Additional Calls
$1.70

Included Standard Features

Untitled design (86) Custom Greeting
Untitled design (86) 3 x Caller Questions
Untitled design (86) 1 x Caller Message
Untitled design (86) 2 x Message Recipients
Untitled design (86) SMS Message
Untitled design (86) Email Message
OPTIONAL Custom Features
Untitled design (87) Appointment Bookings
Untitled design (87) Additional FAQs
Untitled design (87) Alternating Rosters
Pricing Excludes GST. Call us on 1300 00 1300 or CLICK HERE to receive a custom quote.
ENQUIRE NOW

7 Day Free Cancellation

We're confident our Live Answering Services will make your business even more outstanding. That's why we offer a 7 day free cancellation period for all Team Answering plans.

If you're not completely satisfied with the service, cancel within 7 days at no charge.

ENQUIRE NOW
business1300-7-day-free-cancellation-180522

Call Answering Services Designed for Businesses of All Sizes

Our wide range of live answering services are used by businesses Australia wide. From SOHO and small business operators to large enterprises and public companies.

“The business answering service provided by Business 1300 has been a great support to our company. We have peace-of-mind that our calls will always be handled professionally by a real person and the messages will be delivered to the correct staff member. ”
Warwick R
General Manager

Virtual Phone Bundle

Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service. 
 
 

1300 or 1800 Number plus Live Phone Answering

Our bundle plan allows you to choose from a range of services and has included call credits in the monthly access.

LEARN MORE
business1300-virtual-phone-bundle-cta-071223

24/7 Team Answering FAQs

How Many Team Members Can Be Included with My Service?

The service is capable of handling any number of team members. There are no additional monthly fees but set up costs vary according to the number of team members.

Does It Cost to Update the Team Member List?

Most updates are included and don't incur a charge, and can be done at any time. Administration charges may apply to some complex services. To update your member list, simply send a request to our Customer Care team.

How Do I Use My Service with a Phone System or Mobile?

Once your service has been activated, you will receive a dedicated landline number from our Activations Team. This number is unique to your business and is answered by our call centre. The number is used for diversion of your mobile or landline phone when needed. The diversions are set either directly with your phone carrier or at handset level.

Can I Change My Plan?

Yes. All of our services are very flexible. If you are finding that your current plan no longer suits the call volume, you can easily choose another plan by sending a request to our Customer Care team. Rate plan changes take effect from the commencement of the following month.

Can the Service Be Used for Departments As Well As Individual Team Members?

Yes. If you require for messages to be taken for departments as well as individuals, our operators are able to do so. Contacts for departments are set up in the same way as individual team members, where a message is taken and sent to the designated email address.

Never Miss a Call Again with Team Answering

Make Your Business Even More Outstanding

MAKE AN ENQUIRY