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13 NUMBERS 

Seize the Market with a 13 Number
 
GO TO PLANS
 

Look 'BIG' with a 13 Number

Being only 6 digits long, 13 numbers are potentially the easiest to remember. That's why they're popular with Australia's leading organisations and preferred by marketers. 13 phone numbers come fully equipped with features and functions, just like 1300 or 1800 numbers. The only difference between them is the number of digits. 

The Ideal Complement to Your Marketing

13 numbers are significantly easier to remember and make a lasting impression. They're an excellent investment for businesses who run mass marketing campaigns or rely on display advertising.

Easiest to Remember

Being only 6 digits long, 13 numbers are potentially the most memorable. That means more calls when used in marketing campaigns.

Big Business Image

13 numbers are generally associated with large, national companies. If your business operates in that market, it pays to project a similar image.

Only $50 per Month

Our Pro 13 Plan is only $50 per month and includes the complete set of features and functions at no extra cost. It also comes with enterprise level call rates and charges.

At Business 1300, we are the experts and one of Australia's leading providers of 13 numbers. Let us show you what a highly memorable 13 number can do for your business. Call us on 1300 00 1300 or CLICK HERE to make an enquiry and find out more.

CHECK NUMBER AVAILABILITY

13 Number Features and Functions

13 numbers come equipped with features and functions, all designed to help you manage your calls and create an outstanding caller experience. Get a 13 number to work for your business by combining functions and creating a seamless call management system.

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Call Analytics Portal

Our call analytics portal enables you to see the exact time, date, and location of where your callers are coming from. The system will also provide insights such as your busiest calling periods and how many calls are answered/missed.

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Online Number Management Portal

Our number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.

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Web Call Tracking

Phone Call Tracking utilises advanced software that allows you to track information about your callers, including how they found your business such as direct traffic, paid ads, organic search or social media. Gain insights such as what page your callers converted on and use it to optimise your marketing strategy.

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Auto Attendant (IVR)

Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.

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Call Overflow

Call Overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unable to take the call.

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Voice 2 Email

A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.

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Time-Based Routing

Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.

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Business Intro Greeting

A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional messaged or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started. 

geo routing

Geo-Routing

Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.

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Welcome to The All-In-One Number Management Solution

Our 13 number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.

Seamless Number Management and Advanced Call Analytics

Our fully featured portal includes seamless site navigation and advanced call reporting functions. You can easily manage your number's routing and call analytics without being a tech expert.

Watch Our Live Demo

See how you can manage your numbers and access live call analytics like your busiest calling periods, how many calls were answered, and what source your calls came from in our online portal walkthrough.

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We'll Help You Find the Right Number for Your Business

With so many available options, choosing the right 13, 1300 or 1800 number can at times become overwhelming. Searching the ACMA database for a suitable number takes time and experience. We 'live and breathe' business solutions and our extensive experience means we understand your needs.

Free Search and Advice

Our Free Search and Advice service is designed to help you find the right number from all the available options. 

FIND NUMBER

Inbound Services Designed for Businesses of All Sizes

Our range of inbound services are used by businesses and organisations of all sizes. From small business operators to large organisations, we have the right solution for you.

“The service given was fast and friendly from the start to finish. We highly recommend 1300 Business and look forward to working with them in our future business endeavours.”
Matthew S
Owner
“Business 1300 were able to find us a highly memorable premium 1300 number. The number makes our company stand out from the competition and is very easy to remember. This is very important as we are in a highly competitive finance industry. There is no doubt that our 1300 number has helped our business.”
Jacques P
Managing Director
Save $$$ With Our Ultra Competitive Corporate Plan

Cost of 13 Numbers

Although the 13 numbers cost more than 1300 numbers or 1800 numbers, it's often justified by their marketing power. If your business intends to use an inbound number for extensive marketing campaigns, then the benefits may far outweigh the additional expense.

Our PRO13 plan offers ultra competitive, enterprise level 13 number call rates and charges.

PRODUCT BROCHURE

ENTERPRISE CALL RATES

PRO 13 PLAN

$50

p/month
Routed To:
AUS Landline
6c p/min
AUS Mobile
12c p/min
ACMA Charge
$695 p/mth
Setup Fee: $0
Included Features
Untitled design (86)
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
Untitled design (86) Online Number Management Portal
Untitled design (86) Auto Attendant (IVR)
Untitled design (86) Business Intro Message
Untitled design (86) Geo Routing
Untitled design (86) Call Alert
Untitled design (86) Call Forwarding
Untitled design (86) Call Distributor
Untitled design (86) Call Recording
Untitled design (86) Call Barring

What is The Difference Between 13, 1300, and 1800 Numbers?

Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
 
13 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
1300 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
1800 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal

Get More Out of Your 13 Number By Bundling Your Services

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Live Answering from $1 per Day

Combine Your 13 Number with a Live Answering Service and never miss a call again. Our call centres are 100% Australian based and operates 24/7, all year round including public holidays.

ANSWERING SERVICES

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ProVoice Recordings

Need to make your business stand out even more? Take advantage of our Pro Voice Recording service for only $39 and get a professionally recorded outgoing message to make your business sound exceptional. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.

PRO VOICE MESSAGES

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See How a 13 Phone Number Can Help Your Business

National Businesses with a Wide Market Reach

Key Requirements

  • Easy to remember Australia-wide phone number.
  • Project an image of a large nation-wide company.
  • High-recall number for best marketing results.
  • Streamline the call handling process and ensure that every call is handled in a professional manner.

The Solution

  • A fully featured 13 number. Selected from the Smart Number range for the easiest-to-remember sequence.
  • A professionally recorded business intro message to welcome callers and promote the business brand.
  • Auto Attendant (IVR) to direct calls to the appropriate destination or PBX extension.
  • Overflow routing to allow for busy periods and to ensure all calls get answered in a professional manner.
  • Time based routing to an after-hours service for an automated call handling process.

B1300-13-Numbers-Case-Study-070922

 

Frequently Asked Questions

What are 13 Numbers?

What are 13 Numbers?

13 numbers are six-digit inbound numbers that businesses use to improve customer recall and attract more sales. 13 numbers allow customers to contact you from a fixed line, anywhere in Australia, at local call rates.

What do 13 Numbers Work?

How do 13 Numbers Work?

13 numbers are virtual numbers and are only used to receive incoming calls. Calls made to the 13 number are diverted to the answering point, which can be either a mobile, landline, or virtual reception service. Once the call is answered, it's connected between you and the caller.

How Does a 13 Number Differ From a 1300/1800 Number?

13 numbers come fully equipped with features and functions, just like 1300 and 1800 numbers. The only difference between them is the number of digits in the number.

Can I Pick My Own 13 Number?

Yes - You can choose a number from the list of available numbers from ACMA. Once you have selected the number you would like to use for your business, your consultant will get the number activated for you.

How Can I Get a 13 Number?

All available 13 numbers are provided by ACMA. Once you have selected the number you would like to use for your business, your consultant will get the number activated for you.

Is A 13 Number Right for My Business?

Gain a National Footprint

13 Numbers are an excellent addition to any business that distributes products or services on a national scale. Customers are more likely to remember a six digit number and calls are charged at the local call rate from any Australia phone line.

Look 'Big' and Stand Out from Competitors

Getting a 13 number elevates any business's status from a local operation to a national company. If you're looking to create an Enterprise image for your business, a 13 number is a fantastic way to do so.

Get Better ROI on Your Marketing Efforts

13 numbers can help maximise your response rate for traditional marketing campaigns such as signage (building and motor vehicle), billboards, radio and TV.  Shorter numbers are easier to remember and especially useful when your potential customer is only exposed to your brand for a few seconds

Make it Even Easier for Your Customers to Get in Touch

Businesses that use their phone number as a major point of contact can benefit from a 13 number. As 13 numbers are highly memorable, you can make it even easier for callers to get in contact.

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Create a Big Business Image with a 13 Number

See How You Can Make Your Business Even More Outstanding

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