13 NUMBERS
Call Analytics Portal
Our call analytics portal enables you to see the exact time, date, and location of where your callers are coming from. The system will also provide insights such as your busiest calling periods and how many calls are answered/missed.
Online Number Management Portal
Our number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.
Web Call Tracking
Phone Call Tracking utilises advanced software that allows you to track information about your callers, including how they found your business such as direct traffic, paid ads, organic search or social media. Gain insights such as what page your callers converted on and use it to optimise your marketing strategy.
Auto Attendant (IVR)
Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.
Call Overflow
Call Overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unable to take the call.
Voice 2 Email
A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.
Time-Based Routing
Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.
Business Intro Greeting
A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional messaged or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started.
Geo-Routing
Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.
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Need More Info?
Enquire Now to Speak to A Specialist
Free Search and Advice
Our Free Search and Advice service is designed to help you find the right number from all the available options.
Cost of 13 Numbers
Although the 13 numbers cost more than 1300 numbers or 1800 numbers, it's often justified by their marketing power. If your business intends to use an inbound number for extensive marketing campaigns, then the benefits may far outweigh the additional expense.
Our PRO13 plan offers ultra competitive, enterprise level 13 number call rates and charges.
PRO 13 PLAN
$50
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Voice 2 Email
State Based Routing
Time Based Routing
Call Overview
Online Number Management Portal
Auto Attendant (IVR)
Business Intro Message
Geo Routing
Call Alert
Call Forwarding
Call Distributor
Call Recording
Call Barring
Live Answering from $1 per Day
Combine Your 13 Number with a Live Answering Service and never miss a call again. Our call centres are 100% Australian based and operates 24/7, all year round including public holidays.
ProVoice Recordings
Need to make your business stand out even more? Take advantage of our Pro Voice Recording service for only $39 and get a professionally recorded outgoing message to make your business sound exceptional. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.
National Businesses with a Wide Market Reach
Key Requirements
- Easy to remember Australia-wide phone number.
- Project an image of a large nation-wide company.
- High-recall number for best marketing results.
- Streamline the call handling process and ensure that every call is handled in a professional manner.
The Solution
- A fully featured 13 number. Selected from the Smart Number range for the easiest-to-remember sequence.
- A professionally recorded business intro message to welcome callers and promote the business brand.
- Auto Attendant (IVR) to direct calls to the appropriate destination or PBX extension.
- Overflow routing to allow for busy periods and to ensure all calls get answered in a professional manner.
- Time based routing to an after-hours service for an automated call handling process.
Create a Big Business Image with a 13 Number
See How You Can Make Your Business Even More Outstanding
