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13 Numbers

Highly Memorable Inbound Numbers

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Look 'BIG' with a 13 Number

Being only 6 digits long, 13 numbers are potentially the easiest to remember. That's why they're popular with Australia's leading organisations and preferred by marketers. 13 phone numbers come fully equipped with features and functions, just like 1300 or 1800 numbers. The only difference between them is the number of digits.

 

The Ideal Complement to Your Marketing

13 numbers are significantly easier to remember and make a lasting impression. They're an excellent investment for businesses who run mass marketing campaigns or rely on display advertising.

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No Hidden Costs or Lock-In Contracts

As with all Business1300 inbound plans, there are no hidden costs or lock-in contracts. Our business and corporate plans also include a full suite of features and functions at no extra cost as well as bonus calls for even more talk time.

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Advanced Call Reporting and Analytics

Use our call analytics portal to gain live insights on your calls including geographical data, answer rates, and time/day of calls. Our call analytics portal is included with all 13 number plans at no extra cost.

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Full Set of Call Features and Functions

13 numbers come equipped with features and functions, all designed to help you manage your calls and create an outstanding caller experience. Enhance your call-handling process with features such as IVR Prompts, Geo Routing, Call Recording, and Voice2Email.

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100% Australian Owned and Operated

We're proudly a 100% Australian based company, which includes our Customer Care team. Our highly trained team will be there to assist every step of the way.

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Cost of 13 Numbers

Although the 13 numbers cost more than 1300 numbers or 1800 numbers, it's often justified by their marketing power. If your business intends to use an inbound number for extensive marketing campaigns, then the benefits may far outweigh the additional expense.

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13 Number Plans

Lite

$50/Mth

Routed To:

AUS Landline 6c/min
AUS Mobile 10c/min
  • Call Analytics Portal
  • Voice 2 Email
  • State Based Routing
  • Time Based Routing
  • Call Overflow
  • Online Number Management Portal
  • IVR Menu Prompts
  • Business Intro Message
  • Geo Routing
  • Call Alert
  • Call Forwarding
  • Call Distributor
  • Call Recording
  • Call Barring
  • Call Tracking Info

    Call Tracking
    Monitor and analyse incoming calls for marketing insights.

    Learn More >
  • SMS Follow Up Info

    SMS Follow Up
    Instantly SMS missed calls with a follow up message for an outstanding caller experience.

  • AI Call Sentiments Info

    AI Call Sentiments
    Know how your callers are feeling and what are popular things they're talking about in realtime.

    Learn More >
Critical Information Summary

Price excludes GST.
All timed calls are billed on a
per second basis.

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$200 Included Calls

SME

$200/Mth

Cost When Routed To:

AUS Landline 5c/min

4000 Mins Included Talk Time

(Approx 1600 Calls)

AUS Mobile 10c/min

2000 Mins Included Talk Time

(Approx 800 Calls)

  • Call Analytics Portal
  • Voice 2 Email
  • State Based Routing
  • Time Based Routing
  • Call Overflow
  • Online Number Management Portal
  • IVR Menu Prompts
  • Business Intro Message
  • Geo Routing
  • Call Alert
  • Call Forwarding
  • Call Distributor
  • Call Recording
  • Call Barring
  • Call Tracking Info

    Call Tracking
    Monitor and analyse incoming calls for marketing insights.

    Learn More >
  • SMS Follow Up Info

    SMS Follow Up
    Instantly SMS missed calls with a follow up message for an outstanding caller experience.

  • AI Call Sentiments Info

    AI Call Sentiments
    Know how your callers are feeling and what are popular things they're talking about in realtime.

    Learn More >
Critical Information Summary

Price excludes GST.
All timed calls are billed on a
per second basis.

Enquire Now

$500 Included Calls

Corporate

$500/Mth

Cost When Routed To:

AUS Landline 4c/min

12500 Mins Included Talk Time

(Approx 5000 Calls)

AUS Mobile 10c/min

5000 Mins Included Talk Time

(Approx 2000 Calls)

  • Call Analytics Portal
  • Voice 2 Email
  • State Based Routing
  • Time Based Routing
  • Call Overflow
  • Online Number Management Portal
  • IVR Menu Prompts
  • Business Intro Message
  • Geo Routing
  • Call Alert
  • Call Forwarding
  • Call Distributor
  • Call Recording
  • Call Barring
  • Call Tracking Info

    Call Tracking
    Monitor and analyse incoming calls for marketing insights.

    Learn More >
  • SMS Follow Up Info

    SMS Follow Up
    Instantly SMS missed calls with a follow up message for an outstanding caller experience.

  • AI Call Sentiments Info

    AI Call Sentiments
    Know how your callers are feeling and what are popular things they're talking about in realtime.

    Learn More >
Critical Information Summary

Price excludes GST.
All timed calls are billed on a
per second basis.

Enquire Now

Get Started with a 13 Number

Get in touch with our team and we will happily assist with finding you the perfect number.

Looking for Something Specific?

Search different number combinations with our Smart Number search tool! There are over 1 million Smart Numbers still available for purchase. Simply type in a name, word or number combination and your preferred prefix to begin.
 

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Deep Dive into Where Your Callers are Coming From with Call Tracking

Game Changing Marketing Analytics for Only $29/Mth

Call Tracking provides advanced analytics using your inbound numbers to find out where your callers found your business, how they interacted with your website and even what ad they clicked.

Learn More
13 numbers call tracking screens

13 Number Features and Functions

13 numbers come equipped with features and functions, all designed to help you manage your calls and create an outstanding caller experience. Get a 13 number to work for your business by combining functions and creating a seamless call management system.

 

Online Number Management Portal

Make instant number routing changes and manage your numbers with ease.

Call Analytics Portal

Gain access to reports on your busiest call periods and how many calls were answered/missed.

Web Call Tracking

Find out how your callers found your business and gain insights on what website page they converted on.

IVR Menu Prompts

Enable callers to easily select a department via the numeric keypad to directly transfer calls.

Call Overflow

Overflow incoming calls to multiple answer points if the call isn't answered in time.

Voice 2 Email

Have your voicemails sent to you via email and easily file, forward, and listen to your messages.

Time-Based Routing

Change the answer point of calls based on the time of day. Ideal for routing after-hours calls.

Business Intro Greeting

Introduce your business to the caller with a greeting that's played at the start of every call.

What is The Difference Between 13, 1300, and 1800 Numbers?

Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
 
13 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
Enquire Now
1300 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
1300 Plans
1800 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
1800 Plans

The future of business phone systems is here.

Turn your smartphone device into a fully functioning phone system with UCOM. Call and SMS your clients using your business phone number and keep your personal number private.

 
Explore SoftPhones

Frequently Asked Questions

What are 13 Numbers?

What are 13 Numbers?

13 numbers are six-digit inbound numbers that businesses use to improve customer recall and attract more sales. 13 numbers allow customers to contact you from a fixed line, anywhere in Australia, at local call rates.

What do 13 Numbers Work?

How do 13 Numbers Work?

13 numbers are virtual numbers and are only used to receive incoming calls. Calls made to the 13 number are diverted to the answering point, which can be either a mobile, landline, or virtual reception service. Once the call is answered, it's connected between you and the caller.

How Does a 13 Number Differ From a 1300/1800 Number?

13 numbers come fully equipped with features and functions, just like 1300 and 1800 numbers. The only difference between them is the number of digits in the number.

Can I Pick My Own 13 Number?

Yes - You can choose a number from the list of available numbers from ACMA. Once you have selected the number you would like to use for your business, your consultant will get the number activated for you.

How Can I Get a 13 Number?

All available 13 numbers are provided by ACMA. Once you have selected the number you would like to use for your business, your consultant will get the number activated for you.

Is A 13 Number Right for My Business?

Gain a National Footprint

13 Numbers are an excellent addition to any business that distributes products or services on a national scale. Customers are more likely to remember a six digit number and calls are charged at the local call rate from any Australia phone line.

Look 'Big' and Stand Out from Competitors

Getting a 13 number elevates any business's status from a local operation to a national company. If you're looking to create an Enterprise image for your business, a 13 number is a fantastic way to do so.

Get Better ROI on Your Marketing Efforts

13 numbers can help maximise your response rate for traditional marketing campaigns such as signage (building and motor vehicle), billboards, radio and TV.  Shorter numbers are easier to remember and especially useful when your potential customer is only exposed to your brand for a few seconds

Make it Even Easier for Your Customers to Get in Touch

Businesses that use their phone number as a major point of contact can benefit from a 13 number. As 13 numbers are highly memorable, you can make it even easier for callers to get in contact.

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Ready to Make Your Business Even More Outstanding?

Let Us Help You Find the Perfect 13 Number