Seize the Market with a 13 Number
The cost of a 13 number is substantially higher than a 1300 or 1800 number. The reason is that 13 numbers attract an additional ACMA numbering charge of $695 (plus GST) per Month, making the overall cost much greater. The same numbering fee for 1300 and 1800 numbers is only $1 p.a. and is usually absorbed by the carrier.
For businesses that advertise through radio, TV or display advertising, using a high recall number can make a significant difference to the success of the advertising campaign. Given that such campaigns often cost many thousands of dollars, an additional monthly fee of $695 is well justified.
For information on our 1300 Number Plans and 1800 Number Plans, please click on the link. Plans start at $15 per Month and don't attract an additional numbering charge.
If you're unsure as to whether a 13 number is right for your business, speak to one of our Business Consultants on 1300 00 1300 or CLICK HERE to make an online enquiry. We're the experts in helping businesses get the right number for their needs.
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Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.
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Call overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unavailable to take the call.
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A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.
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Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.
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A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional message or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started.
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Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.
Need to make your business stand out even more? Take advantage of our Pro Voice Recording service for only $39 and get a professionally recorded outgoing message to make your business sound exceptional. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.
