SoftPhone PBX

UCOM SoftPhone PBX is a cloud-based business phone system that turns any smartphone, laptop or PC into a fully featured business phone. It combines enterprise-grade PBX features with the convenience of an app, so you can make and receive business calls from wherever you are with no dedicated hardware required.

No. UCOM SoftPhone PBX works with the smartphone, laptop or PC you already own. Just connect the service, download the UCOM app, and you're ready to go. If you'd prefer a physical handset, you can choose a plan that includes an IP phone, such as a business desk phone or cordless handset.

Yes. Every call you make through the app displays your business number, keeping your personal mobile number hidden. This lets you run your business from your own phone while keeping business and personal separate.

Yes. With the Integrations Module ($3/month) and by connecting to one of our SMS plans you can use two-way business SMS while keeping your personal number private.

Through the Integrations Module ($3/month), UCOM SoftPhone integrates with a range of leading platforms including HubSpot, Salesforce, Zoho CRM and Microsoft Teams, bringing your communication and customer data into one workflow.

Yes. The SoftPhone PBX works across your smartphone, laptop and PC, and you can switch between them easily. You can also pair it with an IP phone for a complete desk or cordless setup.

The system is fully scalable, supporting anywhere from 1 to 1,000 users. You can add users and features as your business grows.

Among the included features are a business intro message and auto attendant menu, voice-to-email, time-based diversions, call parking, call hold and music on hold, ring groups, line hunt and call queuing, multi-device compatibility, and multi-party call conferencing (internal and external).

The SoftPhone PBX and Complete plans are month to month. Plans that include an IP phone are on a 24-month term.

Yes. You can add an optional 1300 or 1800 number for $9 per month with included calls, or choose a Business Complete plan that includes a 1300 number.

Because UCOM SoftPhone PBX is cloud-based and works on devices you already own, most services can be up and running within a business day. Once your account is set up, you simply download the app, log in, and start making and receiving calls, there's no hardware installation or on-site engineer required. If you're bringing an existing number across, porting can take a little longer depending on your current provider, and more complex PBX configurations may add some setup time. For an accurate timeframe based on your specific setup, get in touch with one of our Account Managers on 1300 00 1300.