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VIRTUAL PHONE BUNDLE

Combine a 1300 or 1800 Number with a Live Answering Service for a Complete Call Management Solution
 
GO TO PLANS
 

1300 or 1800 Number plus Phone Answering Service

Boost Your Business Image and Never Miss a Call Again

Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle comes with your choice of either a 1300 or 1800 number combined with a live phone answering service that best suits your needs. That way you gain all the benefits of an Australia Wide Inbound Number while making sure every call is answered by a professional phone operator based in Australia.

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100% Australian Based Call Centre

Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.

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Custom Scripting and Questions

All our phone messaging services are fully tailored to suit your business requirements. From scripting to the information collected by our operators, you can customise the service to make it the right fit for your business needs.

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Operates 24/7, 365 Days a Year

Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.

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7 Day Free Cancellation

We're confident our Live Answering Services will help make your business even more outstanding. That's why we offer a 7 day free cancellation period for all Team Answering plans.

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Call Answering Services Designed for Businesses of All Sizes

Our wide range of live answering services are used by businesses Australia wide. From SOHO and small business operators to large enterprises and public companies.

“Customers that were previously going to message bank are now being looked after. The service includes great daily feedback on the calls and a weekly summary. Friendly service and easy to deal with when any changes are requested.”
Adrian S.
Managing Director

Virtual Phone Number Bundle Plans

1300-1800 Pro Plan Call Rates and $9 Access Fee with Included Call Credits

Take advantage of our Pro Plan call rates for your 1300 or 1800 number when you bundle with any of our monthly live answering services.

PRODUCT BROCHURE

Plans and Pricing

BUSINESS 24/7

$39

p/month
Plan Information:
Monthly Access Fee
$39
1300 Number
Included
Phone Answering
Included
Set Up Fee $39
1300-1800 Number
Included Calls
$9
AUS Landline/Mobile
6c p/min
Routed to Mobile
12c p/min
 
Business 247 Answering
Included Calls
20
Additional Calls
$1.50

Pricing Excludes GST. Business 247 Virtual Phone Bundle is based on the Lite $30 plan. Higher volume plans are available and can be bundled with the $9 1300-1800 plan.

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BUSINESS TEAM

$49

p/month
Plan Information:
Monthly Access Fee
$49
1300 Number
Included
Phone Answering
Included
Set Up Fee $39
1300-1800 Number
Included Calls
$9
AUS Landline/Mobile
6c p/min
Routed to Mobile
12c p/min
 
Business Team Answering
Included Calls
20
Additional Calls
$2.00

Pricing Excludes GST. Business Team Virtual Phone Bundle is based on the Lite $40 plan. Higher volume plans are available and can be bundled with the $9 1300-1800 plan.

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BUSINESS RECEPTION

$69

p/month
Plan Information:
Monthly Access Fee
$69
1300 Number
Included
Phone Answering
Included
Set Up Fee $39
1300-1800 Number
Included Calls
$9
AUS Landline/Mobile
6c p/min
Routed to Mobile
12c p/min
 
Virtual Receptionist
Included Calls
20
Additional Calls
$3.00

Pricing Excludes GST. Business Reception Virtual Phone Bundle is based on the Lite $60 plan. Higher volume plans are available and can be bundled with the $9 1300-1800 plan.

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Popular Set Ups

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Complete Virtual Phone Line

Create a completely virtual phone number by directly routing all calls to your live answering service. Our operators will answer the call on your behalf, meaning your clients are taken care of while you focus on other business matters.
Complete Virtual Phone Line
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A Back-Up for Your Reception Staff

Use the live answering service as a back up for your reception staff by setting up call overflow on your 1300 or 1800 number. Create an outstanding caller experience by projecting a professional image and offering exceptional customer service with every call.
A Back-Up for Your Reception Staff
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A Complete Business Package

Combining the NetPhone and Virtual Phone Bundle creates the complete business solution. You can pair the two services by having your 1300 number go directly to the NetPhone, where you can answer calls that ring through. And if you're unavailable, the call is then answered by our call centre staff.
A Complete Business Package

Popular Uses

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Small Business Operators

Use the 1300 number to boost business presence and utilise the phone answering service for call overflow or as needed. Never let it go to voicemail again.
Small Business Operators
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Customer Service Lines

Create a dedicated 1300 number for customer service enquiries and use the phone answering service for overflow or as required.
Customer Service Lines
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Online Booking Service Lines

All our answering services can be integrated with your appointment booking systems. Use your 1300 or 1800 number as a point of contact for your clients to book an appointment over the phone.
Online Booking Service Lines
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Virtual Office Services

Make Your Business Thrive with a Premium Location

Whether you need a premium business address to enhance your business image; centralise your mail and courier deliveries; or have access to flexible office, meeting and conference facilities; Business1300 has the right virtual office solution for your business.

Premium Office Locations in Melbourne, Sydney, and Brisbane.

  • Premium Business Addresses
  • Central Office and Meeting Facilities
  • Support Remote Workers
  • No Long Term Contracts
EXPLORE OFFICE LOCATIONS
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Virtual Phone Bundle FAQs

Can I Use a 1800 number Instead of a 1300 Number with the Bundle?

Yes, if you would like connect a 1800 number instead of the 1300 number, you are able to do so.

Is There a Minimum Contract Term?

Yes, we have a minimum contract term of 3 months for the service. After the 3 months, there is no lock in contract.

Is the Bundle Only Available with the Business 24/7 Answering Service?

No, you can bundle your 1300/1800 number with any of our 24/7 live answering services. The monthly access fee will be adjusted for any difference in live answering charges. You will still receive the same amount of call credits for your 1300/1800 number.

Can the 1300/1800 Number Only Divert to the Call Centre?

No, your calls can be diverted to any number you require. We are able to divert your 1300/1800 number to our operators during specific times such as after hours and your desired mobile or landline during all other times.

Can I Change My Rate Plan?

Yes, our plans are very flexible. If you're finding that your plan no longer suits your current call volume, you can easily move up or down in plans by sending a request to our Customer Care Team. Rate plan changes take effect from the first of the next calendar month.

What Happens If I Want to Split the Services and Only Keep One?

You can split the services at any time after the minimum term of 3 months. If you wish to keep one service and disconnect the other, then all you have to do is select an individual plan of the service you want to keep. Then contact our Customer Care Team to request the change.

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Never Miss A Call Again With A Virtual Phone Bundle

Make Your Business Even More Outstanding

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