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1800 NUMBERS

Generate More Business with a Toll Free 1800 Number
 
GO TO PLANS
 

Make a Statement with a 1800 Number

1800 numbers are an excellent way to make a great impression and fully engage your customers. Being a toll free number, they're free to call from any Australian phone line. A 1800 number is an excellent addition to most business marketing campaigns and ongoing promotional activities, ensuring maximum response rates and generating more inbound calls.

Remove Barriers and Create an Outstanding Customer Experience

Unlike a standard landline, 1800 numbers aren't restricted to a local phone exchange and can be used Australia-wide. That means you only need one number for your business, regardless of the number of locations you have. They're also fully portable, so there's no need to change numbers if you move premises or expand your business.

Being completely free for customers to call, 1800 numbers can help create an exceptional caller experience. You can use a toll free number to provide free over-the-phone consultations or customer assistance. They're a cost effective way to provide seamless communication between you and the caller.

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No Hidden Costs or Lock-In Contracts

As with all Business1300 inbound plans, there are no hidden costs or lock-in contracts. Our business and corporate plans also include a full suite of features and functions at no extra cost as well as bonus calls for even more talk time.

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Free Call from any Australian Phone Line

Calls to 1800 numbers are free to call from any Australian phone line, making them an excellent addition to most business marketing campaigns and ongoing promotional activities.

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Advanced Call Reporting and Analytics

Use our call analytics portal to gain live insights on your calls including geographical data, answer rates, and time/day of calls. Our call analytics portal is included with all 1800 number plans at no extra cost.

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Full Set of Call Features and Functions

1800 numbers come equipped with features and functions, all designed to help you manage your calls and create an outstanding caller experience. Enhance your call-handling process with features such as IVR Prompts, Geo Routing, Call Recording, and Voice2Email.

At Business 1300, we're the experts and one of Australia's leading providers of 1800 numbers. Let us show you what a toll free 1800 number can do for your business. Call us on 1300 00 1300 or CLICK HERE to make an enquiry and find out more.

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Cost of 1800 Numbers

Market Leading Plans with Bonus Call Credits and NO Monthly Lease Charges

1800 numbers are a low-cost solution for easy customer communication. Starting from $5 per Month, you can connect a fully equipped 1800 number that will help your business create an outstanding caller experience. Choosing Business 1300 as your provider means that there are no monthly lease charges and the access fee covers the numbering charge. All standard plans include bonus call credits for even more talk time and access to the full range of features and functions.

If you’d like to learn more about the range of options available to you, talk to one of our business consultants on 1300 00 1300 or CLICK HERE. Our consultants will happily assist in finding the perfect solution for your business.

PRODUCT BROCHURE

PAY AS YOU GO

STARTER 5

$5

p/month
Routed To:
AUS Landline
15c p/min
AUS Mobile
30c p/min
Set Up Fee $19

Included Features

Untitled design (86) Call Analytics Portal
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
PREMIUM Features $5 per Month
Untitled design (87) Online Number Management Portal
Untitled design (87) Auto Attendant (IVR)
Untitled design (87) Business Intro Message
Untitled design (87) Geo Routing
Untitled design (87) Call Alert
Untitled design (87) Call Forwarding
Untitled design (87) Call Distributor
Untitled design (87) Call Recording
Untitled design (87) Call Barring
$20 INCLUDED CALLS

BUSINESS LITE

$15

p/month
Routed To:
AUS Landline
10c p/min
AUS Mobile
20c p/min
Set Up Fee $19
INCLUDED Calls
Routed To Landline
200 Minutes Talk Time (Approx 80 Calls)
OR
Routed To Mobile

100 Minutes Talk Time (Approx 40 Calls)

Included Features

Untitled design (86) Call Analytics Portal
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
Untitled design (86) Online Number Management Portal
Untitled design (86) Auto Attendant (IVR)
Untitled design (86) Business Intro Message
Untitled design (86) Geo Routing
Untitled design (86) Call Alert
Untitled design (86) Call Forwarding
Untitled design (86) Call Distributor
Untitled design (86) Call Recording
Untitled design (86) Call Barring
$40 INCLUDED CALLS

BUSINESS MID

$30

p/month
Routed To:
AUS Landline
8c p/min
AUS Mobile
16c p/min
Set Up Fee $0
INCLUDED Calls
Routed To Landline
500 Minutes Talk Time (Approx 200 Calls)
OR
Routed To Mobile

250 Minutes Talk Time (Approx 100 Calls)

Included Features

Untitled design (86) Call Analytics Portal
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
Untitled design (86) Online Number Management Portal
Untitled design (86) Auto Attendant (IVR)
Untitled design (86) Business Intro Message
Untitled design (86) Geo Routing
Untitled design (86) Call Alert
Untitled design (86) Call Forwarding
Untitled design (86) Call Distributor
Untitled design (86) Call Recording
Untitled design (86) Call Barring
$60 INCLUDED CALLS

BUSINESS PRO

$45

p/month
Routed To:
AUS Landline
6c p/min
AUS Mobile
12c p/min
Set Up Fee $0
INCLUDED Calls
Routed To Landline
1000 Minutes Talk Time (Approx 400 Calls)
OR
Routed To Mobile

500 Minutes Talk Time (Approx 200 Calls)

Included Features

Untitled design (86) Call Analytics Portal
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
Untitled design (86) Online Number Management Portal
Untitled design (86) Auto Attendant (IVR)
Untitled design (86) Business Intro Message
Untitled design (86) Geo Routing
Untitled design (86) Call Alert
Untitled design (86) Call Forwarding
Untitled design (86) Call Distributor
Untitled design (86) Call Recording
Untitled design (86) Call Barring
$250 INCLUDED CALLS

CORP 200

$200

p/month
Routed To:
AUS Landline
5c p/min
AUS Mobile
10c p/min
Set Up Fee $0
INCLUDED Calls
Routed To Landline
5000 Minutes Talk Time (Approx 2000 Calls)
OR
Routed To Mobile

2500 Minutes Talk Time (Approx 1000 Calls)

Included Features

Untitled design (86) Call Analytics Portal
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
Untitled design (86) Online Number Management Portal
Untitled design (86) Auto Attendant (IVR)
Untitled design (86) Business Intro Message
Untitled design (86) Geo Routing
Untitled design (86) Call Alert
Untitled design (86) Call Forwarding
Untitled design (86) Call Distributer
Untitled design (86) Call Recording
Untitled design (86) Call Barring
$600 INCLUDED CALLS

CORP 500

$500

p/month
Routed To:
AUS Landline
4c p/min
AUS Mobile
10c p/min
Set Up Fee $0
INCLUDED Calls
Routed To Landline
15000 Minutes Talk Time (Approx 6000 Calls)
OR
Routed To Mobile

6000 Minutes Talk Time (Approx 2400 Calls)

Included Features

Untitled design (86) Call Analytics Portal
Untitled design (86) Voice 2 Email
Untitled design (86) State Based Routing
Untitled design (86) Time Based Routing
Untitled design (86) Call Overview
Untitled design (86) Online Number Management Portal
Untitled design (86) Auto Attendant (IVR)
Untitled design (86) Business Intro Message
Untitled design (86) Geo Routing
Untitled design (86) Call Alert
Untitled design (86) Call Forwarding
Untitled design (86) Call Distributer
Untitled design (86) Call Recording
Untitled design (86) Call Barring

1800 Number Features and Functions

1800 numbers come equipped with features and functions, all designed to help you manage your calls and create an outstanding caller experience. Get a 1800 number to work for your business by combining functions and creating a seamless call management system.

ENQUIRE NOW

Welcome to The All-In-One Number Management Solution

Our 1300 number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.

Seamless Number Management and Advanced Call Analytics

Our fully featured portal includes seamless site navigation and advanced call reporting functions. You can easily manage your number's routing and call analytics without being a tech expert.

Watch Our Live Demo

See how you can manage your numbers and access live call analytics like your busiest calling periods, how many calls were answered, and what source your calls came from in our online portal walkthrough.

LEARN MORE

What is The Difference Between 1800, 1300, and 13 Numbers?

Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
 
13 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
1300 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal
1800 Numbers
Fully Featured
Toll Free for Callers
No Lock-In Contracts
Included Call Credits
Included Online Portal

We'll Help You Find the Right Number for Your Business

With so many available options, choosing the right 13, 1300 or 1800 number can at times become overwhelming. Searching the ACMA database for a suitable number takes time and experience. We 'live and breathe' business solutions and our extensive experience means we understand your needs.

Here's How it Works

We'll Search the Database for You

Our team of inbound specialists will search the ACMA database to find the right number for your business.

You Purchase the Number

Once you've decided on a number, our team will help you purchase the number and transfer the Rights of Use into your name.

Connect Your Number from Only $5 per Month

Once your number has been purchased, you can connect it to a plan starting from only $5 per month to start taking calls.

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Free Search and Advice
 
Huge Range of Numbers to Choose From

Inbound Services Designed for Businesses of All Sizes

Our range of inbound services are used by businesses and organisations of all sizes. From SOHO and small business operators to large enterprises and public organisations.

“Our 1800 number has been very helpful in engaging our customers, especially because it is a free call number. Being in the health industry, we want our customers to be encouraged to contact us and that's what the free call feature does. The 1800 number, which is also a phone name, has been very successful for our business.”
Jesse H
General Manager
“Business 1300 has been a great help to my business. They have provided a high-quality service at a very affordable price. The Customer Care Team are always helpful and quick with any of my requests. I highly recommend getting a Smart Number with them.”
Moey K
Owner

Complete Your 1800 Number with a Live Answering Service

Never miss a sales call again with a Live Phone Answering Service. Our 100% Australian Based Call Centre operates 24/7, 365 Days a year.

  • 100% Australian Based Call Centre
  • Tailored Scripting
  • Choose to Transfer Calls or Takes Messages
ANSWERING SERVICES

1800 Number FAQs

What are 1800 Numbers?

What are 1800 Numbers?

1800 numbers are 10-digit Australia wide numbers where the caller incurs no charge when dialing from an Australian phone line, including mobiles. That's why they're often referred to as Toll Free Numbers. Being Australia wide means there is no need to use an area prefix when calling the number. The numbers are used for incoming calls only and can be answered on either a landline or a mobile phone. 

How do 1800 Numbers Work?

How do 1800 Numbers Work?

1800 numbers are virtual numbers and are only used to receive incoming calls. Calls made to the 1800 number are diverted to the answering point, which can be either a mobile, landline, or virtual reception service. Once the call is answered, it's connected between you and the caller.

Are 1800 Numbers Free to Call?

Yes, 1800 Numbers are free to call from both landlines and mobile numbers. The cost of the call is fully paid by the account holder. 

Are 1800 Number Call Rates More Expensive than Other Numbers?

1800 Number Call Rates are only marginally more expensive than 1300 numbers. In most cases, there is only a cent differentiation between the two rates. 

Can I Sell My 1800 Number?

Yes. You can sell your 1800 number, as long as you are the holder of the Enhanced Rights of Use (EROU), which gives you full rights to the number. These numbers include Smart NumbersPhone Names and Phone Words.

What is The Difference Between A 1800 Number and 1300 Number?

The main difference between 1300 and 1800 numbers is how calls are charged. A 1300 number splits the call costs between the caller and the account holder, whereas a 1800 number charges the account holder the whole cost of the call. This makes it free for callers to ring a 1800 number, unlike a 1300 number.

Can I Forward the Calls to My Mobile?

Yes. A 1800 Number includes advanced call forwarding features that includes forwarding calls to a mobile. 1800 Numbers have a wide range of Setup Options, including time-based routing, call overflow and geo-based routing.

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Get More Out of Your Marketing with a 1800 Number

See How You Can Make Your Business Even More Outstanding

MAKE AN ENQUIRY