Generate More Business with a Toll Free 1800 Number
1800 numbers are a low cost solution for easy customer communication. Starting from $15 per Month, you can connect a fully equipped 1800 number that will help your business create an outstanding caller experience. Choosing Business 1300 as your provider means that there are no monthly lease charges and the access fee covers the numbering charge. All standard plans include equal call credits and access to the full range of features and functions.
If you’d like to learn more about the range of options available to you, talk to one of our business consultants on 1300 00 1300 or CLICK HERE. Our consultants will happily assist in finding the perfect solution for your business.
.png?width=60&name=Untitled%20design%20(1).png)
Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.
.png?width=60&name=Untitled%20design%20(6).png)
Call overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unavailable to take the call.
.png?width=60&name=Untitled%20design%20(3).png)
A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.
.png?width=60&name=Untitled%20design%20(11).png)
Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.
.png?width=60&name=Untitled%20design%20(2).png)
A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional message or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started.
.png?width=60&name=Untitled%20design%20(5).png)
Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.
Make your business sound exceptional with our Pro Voice Recording Service! Stand out even more and get a professionally recorded Intro Message, IVR Prompts or a Voice2Email Message for only $39. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.
