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1800 numbers are 10-digit inbound numbers where the call is free for the caller if dialled from an Australian phone line. That's why they are often called Free Call or Toll Free Numbers. Unlike local landline numbers, 1800 numbers are not assigned to a particular phone exchange, making them fully portable with no need to change numbers if you move premises. Similar to 1300 numbers, they are Australia wide national numbers and callers don't need to use an area code when dialling from within Australia. That makes them ideal for any Australian business, regardless of location or the number of offices.
A 1800 number comes with a wide range of features and functions that both landline and mobile numbers simply can't match. It is also an excellent addition to most business marketing campaigns and on-going promotional activities, ensuring maximum response rates and generating more inbound calls.
1800 numbers are available in many forms and there is a huge range of numbers to choose from. Free Pool Numbers are ideal for businesses that need a generic number, and Smart Numbers are an excellent choice for marketing and advertising purposes.
Reduce Costs with Our Cheap Call Rates Across All 1800 Plans. Ask Us About the Corporate 1800 Plans for More Discounts.
All Standard 1800 Plans Come with 100% Call Credits. No Effective Access Fee When You Use 100% of the Included Call Credits.
Our 1800 Numbers Come with No Contracts and are Month to Month. Which Means Complete Flexibility for Your Business.
Our range of ultra competitive 1800 plans start at $15 per Month. There is no contract and all plans have monthly access fees that come with equal amount of call credits. Our Pro $45 plan offers the cheapest call rates and includes $45 worth of call credits. All standard plans come with a complete set of features and functions including Auto Attendant (IVR), Business Intro Message, Voice2Email, and a wide range of call handling and management functions.
Our 1800 number has been very helpful in engaging our customers, especially because it is a free call number. Being in the health industry, we want our customers to be encouraged to contact us and that's what the free call feature does. The 1800 number, which is also a phone name, has been very successful for our business. Jesse H - General Manager
Not planning to utilise the 1800 number very much? But still want it to boost your business image? Enquire about our $5 Valet Plan that allows you to stay connected for just $5 per Month. All calls are diverted to a Voice2Email service and messages are emailed directly to you. Get a professionally recorded message to ensure callers leave their details. An ideal way to have a 1800 enquiry line without the need to take calls immediately. CLICK HERE to enquire about our $5 Valet Plan.
Have you got a 1800 number and the costs are way too high? We have a number of high volume 1800 plans that can save you thousands when compared with other telcos. And cheaper plans does not mean inferior network or less functions. Our 1800 numbers are part of an enterprise grade network run by one of Australia's largest inbound number carriers. And they include a complete set of functions and features.
Make your business sound exceptional with our Pro Voice Recording Service! Stand out even more and get a professionally recorded Intro Message, IVR Prompts or a Voice2Email Message for only $39. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.
Do You Have Multiple Offices or a Distribution Network With Numerous Locations? Take advantage of our Post Code Prompting to ensure that every call lands at the correct location. Ideal for multi-site businesses, franchise networks and retail chains. Callers are asked to enter their post code and the call is diverted to the correct location. Ideal for businesses that need more than standard geo-routing options and ensures that calls from a mobile phone are correctly routed. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry about our Post Code Prompting service.
1800 numbers come with a host of features to make your business stand out from the crowd. Choose features that best suit your requirements to ensure every call creates an outstanding caller experience.
Calls to a 1800 number are free from any Australian phone line including mobiles.
The 1800 number account holder is charged for every incoming call. Call rates depend upon the plan, call origin and where the number is being routed to i.e. landline or mobile.
A business that receives around 20 calls per day is likely to spend an average of $20 per week. In most cases, just one additional sale will more than cover the cost of the number. And that’s before you take into account all the other benefits like boosting business presence, getting better results from marketing activities and making the business more efficient through an improved call handling process.
If you would like some help calculating how much a 1800 number is likely to cost your business, call one of our Business Consultants on 1300 00 1300 or CLICK HERE to make an online enquiry.