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Limited Offer: Free Pro Voice Message with Every New 1300-1800 Number Connection

1300 NUMBERS and 1800 NUMBERS

Get a 1300 or 1800 Number from only $5 per Month. Ultra-Competitive Rates.  Call Credits. No Contract.

Fully Featured 1300 and 1800 Numbers

1300 and 1800 numbers are fast becoming a 'must have' for businesses of all sizes. Apart from delivering a vast range of business benefits, they come with features and functions that other phone numbers simply can't match. We are the experts and one of Australia's leading providers of inbound numbers. Let us show you what a local call 13/1300 number or a toll free 1800 number can do for your business.

Helping You Get On With Business

Take Control of Your Business Calls with a 13-1300-1800 Number

Kick start your growth into 2022 with an inbound 13-1300-1800 number that will allow you to adapt to any business conditions. Completely portable and equipped with features and functions that are designed to streamline your call management process and create an outstanding caller experience.

Receive a Free Professional Voice Recording

Until 31st December 2021, we are offering a Free Professional Voice Recording (75 words/30 seconds) with every new inbound number connected. Perfect for Business Intro Messages, IVR Prompts, and the Voice2Email Feature.

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1300 Numbers

1300 Number Plans

Low Cost 1300 Plans from $5 per Month. Fully Featured and Including 100% Call Credits.

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1800 Numbers

1800 Number Plans

Toll Free 1800 Numbers from $5 per Month. Including 100% Call Credits and Cheap Call Rates.

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13 Numbers

13 Number Plans

Ultra Competitive 13 Plans from $5 per Month. Cheap Call Rates and Free Local Calls.

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Call Management Features and Functions

Inbound numbers come with many features and functions, all designed to help you manage your calls and create an outstanding caller experience. Use a combination of functions to make the number work for your business and stand out from your competitors.

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Auto Attendant (IVR)

Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.

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Call Overflow

Call overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unavailable to take the call.

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Voice 2 Email

A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.

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Time-Based Routing

Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.

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Business Intro Greeting

A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional message or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started.

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Geo-Routing

Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.

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Call Alert

 

Also known as Call Whisper, this function warns the recipient of the call that it's coming from the inbound number. A subtle voice message is played at the beginning of the call and can't be heard by the caller. Perfect for businesses that have multiple numbers or users that accept the 13-1300-1800 calls on the mobile and would like to differentiate between incoming calls.

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Call Distributor

This option distributes the inbound calls to a number of different answering points, depending on the pre-set ratio of available resources at different sites e.g. 60% of calls to be routed to one answering point, 40% of calls to be routed to another answering point.

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Inbound Services Designed for Businesses of All Sizes

Our range of inbound services are used by businesses and organisations of all sizes. From SOHO and small business operators to large enterprises and public organisations.

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Business 1300 provided quick solutions and positive outcomes with my services. They always provide friendly customer service and have been a pleasure to deal with.
 
John P, Managing Director
We love our number 1300 GET TINT, thanks so much! Business 1300 has a super easy process of getting a 1300 phone word. I highly recommend all companies consider getting a number for their business.
Lisa W, Manager

See How an Inbound Number Can Help Your Business

Small and Medium Sized Businesses

General Requirements

  • Project a professional image.
  • Streamline call handling process.
  • Australia wide number without geographical restrictions to expand the marketplace.

The Solution

  • A fully featured 1300 number to replace the existing phone number for all inbound calls.
  • A professionally recorded business intro message to welcome callers and promote the business brand.
  • Auto Attendant (IVR) to direct calls to the appropriate destination or PBX extension.
  • Overflow routing to allow for busy periods and to ensure all calls get answered in a professional manner.
  • Time based routing to an after-hours service for an automated call handling process.
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Service Features

  • 1300 Freepool or Smart Number
  • Business Intro Message
  • Auto Attendant (IVR)
  • Call Overflow
  • Time Based Routing
  • Voice2Email

Value Add Services

  • Professionally recorded business intro message, IVR prompts and a Voice2Email announcement.
  • Live phone answering service for overflow and after-hours calls.

Service and Customer Focused Businesses

General Requirements

  • Easy to remember Australia-wide phone number that's free to call.
  • Project a professional image.
  • Streamline the call handling process and ensure that every call is handled in a professional manner.

The Solution

  • A fully featured Free Call 1800 number. Selected from the Smart Number range for an easy-to-remember sequence.
  • A professionally recorded business intro message to welcome callers and promote the business brand.
  • Auto Attendant (IVR) to direct calls to the appropriate destination or PBX extension.
  • Overflow routing to allow for busy periods and to ensure all calls get answered in a professional manner.
  • Time based routing to an after-hours service for an automated call handling process.
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Service Features

  • 1800 Smart Number
  • Business Intro Message
  • Auto Attendant (IVR)
  • Call Overflow
  • Time Based Routing
  • Voice2Email

Value Add Services

  • Professionally recorded business intro message, IVR prompts and a Voice2Email announcement.
  • Live phone answering service for overflow and after-hours calls.

 

The 1800 numbers provide a free-call service for our members and clients, which has been a key benefit to provide our customers.

Clare - Operations Manager

National Businesses with a Wide Market Reach

Key Requirements

  • Easy to remember Australia-wide phone number.
  • Project an image of a large nation-wide company.
  • High-recall number for best marketing results.
  • Streamline the call handling process and ensure that every call is handled in a professional manner.

The Solution

  • A fully featured 13 number. Selected from the Smart Number range for the easiest-to-remember sequence.
  • A professionally recorded business intro message to welcome callers and promote the business brand.
  • Auto Attendant (IVR) to direct calls to the appropriate destination or PBX extension.
  • Overflow routing to allow for busy periods and to ensure all calls get answered in a professional manner.
  • Time based routing to an after-hours service for an automated call handling process.
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Service Features

  • 13 Smart Number
  • Business Intro Message
  • Auto Attendant (IVR)
  • Call Overflow
  • Time Based Routing
  • Voice2Email

Value Add Services

  • Professionally recorded business intro message, IVR prompts and a Voice2Email announcement.
  • Live phone answering service for overflow and after-hours calls.

Having a 13 number has allowed us to direct all our enquiries to one place. It's also a great number for us to promote in our national marketing material.

David - CTO

Check Number Availability

See What A 13-1300-1800 Number Has to Offer

Receive a Free Professional Voice Recording with Every New Number Connected

For a limited time, we are offering a Free Professional Voice Recording (75 words/30 seconds) with every new inbound number connected. Perfect for Business Intro Messages, IVR Prompts, and the Voice2Email Feature.

Enquire to Redeem Offer

1300 NUMBERS

Boost Your Business Image with a 1300 Number

1300 numbers are 10-digit Australia wide numbers where the caller is charged a local call rate when dialling from an Australian phone line, including mobiles. That's why they're often referred to as Local Call Numbers. Being Australia wide means there is no need to use an area prefix when calling the number. The numbers are used for incoming calls only and can be answered on either a landline or a mobile phone. A 1300 number is fast becoming a 'must have' for businesses of all sizes. It comes with features and functions that traditional phone numbers simply can't match.

Cost of a Local Call from Any Australian Phone Line

Australia wide national numbers where the caller is charged the cost of a local call from any Australian phone line, including mobiles. Make it simple and cheap for customers to call your business.

NO Contracts and $5 Plans Available

Our no contract plans give your business complete flexibility. $5 plans are available to keep your 1300 number connected if you decide to put the number on hold.

Fully Featured and 100% Call Credits

Our fully featured plans come complete with all the functions including Auto Attendant, Business Intro Message and Voice2Email. Get 100% call credits with no effective access fee when your calls reach the threshold. 

Local Call 1300 Numbers 

A 1300 number is a popular choice for businesses of all sizes, no matter how small or how big. It comes with a vast range of business benefits that will make your business stand out and generate more customer enquiries. Your business will not only benefit from having a national number that's completely portable and not limited to a geographic area, but you will also be able to take advantage of the many call handling and routing options that come with a 1300 number.

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1300 Number Plans
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1800 NUMBERS

Generate More Business with a 1800 Number

1800 numbers come with the same features and functions as 1300 numbers. The only difference is that the call is free for the caller if dialled from any Australian phone line, including mobiles. That's why they're often called Free Call or Toll Free Numbers. As with all inbound numbers, they're Australia wide national numbers and there is no need to use an area code when dialling from within Australia. 1800 numbers are an excellent way to enhance your marketing and provide a free-call option for your customers, ensuring maximum response rates and generating more business enquiries.

Free Call from any Australian Phone Line

Calls to 1800 numbers are free from any Australian phone line, making them an excellent addition to most business marketing campaigns and on-going promotional activities. 

100% Call Credits Included and No Contract

As with all Business1300 inbound plans, there are no contracts and every business plan comes with 100% call credits. Save on access fees when your calls go over the minimum monthly commitment.

Full Set of Features and Functions

All business features and functions are included in the monthly plan. Ensure the 1800 number is fully set up to suit your business requirements and create an outstanding caller experience every time. 

Free Call 1800 Numbers

Toll Free 1800 Numbers are an excellent way to fully engage your customers. As they are free to call from any Australian phone line, it makes them more appealing for customers to call your business. They are an inexpensive way to significantly boost your business presence, increase sales enquiries, and help promote your business. They come with enterprise grade features and functions which are sure to impress while creating goodwill by making it free to call your business.

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1800 Number Plans
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13 NUMBERS

Seize the Market with a 13 Number

13 numbers are six-digit numbers where the caller is charged a local call rate from any phone line in Australia. Apart from the number being shorter i.e. 6-digits as opposed to 10-digits, there is no difference in the way 13 and 1300 numbers operate or can be set up.

Easy to Remember 6 Digit Number

Being only 6 digits long, 13 numbers are potentially the easiest to remember and preferred by marketers. They have a high recall value, making them ideal for promotional activities.

Favored by Highly Successful Companies

13 numbers are the preferred choice of large, national companies with high exposure. And with good reason, they make the business stand out even more.

Low Cost Plans from $50 per Month

Our low cost $50 enterprise plan comes with ultra-competitive call rates and all the necessary features and functions to make the number work for your business.

Enterprise 13 Numbers

Similar to the other two prefixes, a 13 number comes with a full suite of enterprise grade features and functions. It is also a virtual number that can be diverted to one or a range of answering points. The diversions can be dependent upon the time of the call as well as call origin, making it an Australia wide national number that is fully portable and offers a high level of call handling flexibility. If your business is serious about making a stand-out impression then a 13 number is the ideal choice.

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13 Number Plans
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Compare 13, 1300 and 1800 Numbers

Business 1300 provides a full range of 13, 1300 and 1800 numbers that can suit any requirement you may have. Each number is connected to a Tier 1 Network for high-quality communications.

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Huge Range of Numbers to Choose From

Choose from Free Pool Numbers, build brand awareness with a Phone Name, or promote your product or service with a Phone Word. There are over a million 1300 smart numbers to choose from. And because we don't lease numbers, the ROU (Rights of Use) is assigned to you and the number becomes your asset. And that's important, as the only way to have 100% control over the number is to be the ROU holder.

Number Options

Free Pool Numbers

General 13-1300-1800 numbers issued by ACMA and allocated during the connection process. There is no up-front cost and the number remains yours as long as its connected to a network.

Free Pool numbers don't usually have a significant pattern to them or spell any words through the alphanumeric keypad. They're ideal for businesses that want to take advantage of the extensive features and functions that come with inbound numbers, as well as the benefits of having a nation-wide number that will boost their business presence.

FreePool Numbers

Phone Names

Part of the ACMA smart number range. Promote your business name every time a customer dials or looks at your phone number. Most numbers are only $250 once-off (plus an administration fee) and you get allocated the ROU (Rights of Use). And that means the number is yours and you don't lose it if it's not connected to a network for less than 3 years.

There are many examples of leading Australian companies using a Phone Name to promote their business. Some of the better known brands are: 1300 OFFICE (Office Works), 13 MIDAS, 13 RAMS, 1300 WILSON and 1300 REFLEX to name the few.

Phone Names

Phone Words

Also part of the ACMA smart number range and an excellent way to promote your product, service or industry. Rather than remembering a sequence of numbers, your customers only have to remember the word and the prefix.

Phone Words are 5x more memorable than ordinary numbers and are an excellent marketing tool. The number is promoting your business even when people aren't calling it. By displaying the Phone Word you're not only advertising your phone number, you're also promoting your product or service. Some good examples of Phone Words are: 13 CABS, 1800 REVERSE, 1300 GO DOGS, 1800 DONATE, 1800 GOT JUNK, 1300 FUEL UP, 1300 GET TINT, 1300 INSURANCE, and 1300 RUBBISH.

Phone Words

ACMA Smart Numbers

The complete range of phone names, phone words and numbers with a memorable numeric pattern. There are over 1.5 million numbers still available to purchase. They are easier to remember and generate better response rates from marketing and advertising activities.

Smart Numbers

FREE Search and Advice

Let us do all the hard work. We'll search the ACMA database for a selection of 13, 1300 or 1800 numbers that best suit your business. Free Pool Numbers, Phone Names, Phone Words and Premium Numbers. There are over a million 13, 1300 and 1800 numbers to choose from. Using the submitted details we'll search the ACMA database for a selection of suitable numbers. We'll then contact you to discuss the best option for your business requirements. This is a Free Service and There's No Obligation to Connect the Number through Business 1300.

Check Number Availability

Transfer Your Existing Number and Gain Ultra-Competitive Call Rates

Our competitive plans have saved some of our clients up to 50% off their bills from their previous providers. Porting your existing number is easy and stress free. And of course, there are no hidden additional porting fees.

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No Hidden Costs

Porting your existing 13, 1300 or 1800 number doesn't come with any additional porting fees or costs. Our billing will only start from the day your number is active on our network.

Seamless Porting Process

Transferring your number to our network is a seamless process with no downtime. Our expert consultants will do the work for you, so the process is completely stress free.

Port More Than Your Number

Business 1300 has a range of features that can be attached to your 1300 number at no extra cost. If you have any recordings you would like to bring across with your number, we can attach them for free.

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Make Your Business Even More Outstanding

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