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About B1300

Making Australian Businesses Even More Outstanding

We are Australia's leading specialists in inbound communication. From 13, 1300 and 1800 numbers to 100% Australian-based phone answering and premium virtual offices, everything we do is built around one goal: helping your business make a lasting impression.

Who We Are

Founded in 2012 by telco veteran Mark Liebach, B1300 (Business1300) is the inbound telephony brand of the BusinessCo Group, a Melbourne based company dedicated to the needs of Australian businesses and specialising in cutting-edge business communication technology. Our head office is in Malvern but our customers are everywhere: sole traders working from a home office, SME businesses from every part of Australia, and national brands taking thousands of calls a day.

Inbound Services Designed for Businesses of All Sizes

Our range of inbound services are used by businesses and organisations of all sizes. From SOHO and small business operators to large enterprises and public organisations.

Why Businesses Choose Us

Thousands of Australian businesses trust B1300 with their most important asset: the calls that bring in customers. They choose us because we specialise in inbound communication and nothing else, so every feature, plan and piece of advice is built around making those calls count.

They stay because we back enterprise-grade technology with a 100% Australian-based team, keep our pricing honest with no lock-in contracts, and treat a sole trader's phone line with the same care as a national brand's call centre. Whether you take a few calls a week or thousands a day, we make sure every one of them leaves a great impression.

Locally Based Customer Support

We believe the best service comes from people who understand your business. Our Australian-based Customer Service Team knows the challenges local businesses face, and we're here to help at every stage of the journey.

Ultra-Competitive Pricing

 We specialise in inbound services for businesses of every size, and our plans are priced so that everyone can access them. Whether you're a home-based operator or a large organisation, there's a plan to match your call volume and your budget. 

Complete Business Solution

 No two businesses are the same, which is why our inbound services are built to fit together in whatever way suits you. Our team will take the time to understand how your business operates, then combine the right mix of services to create a complete solution that works for you. 

100% Australian Owned and Operated

Everything we do happens right here in Australia. From our Customer Service Team to the operators in our Call Centre, you'll always be speaking with local people who understand local business. 

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