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13-1300-1800 Numbers
& Phone Answering Services

Make Your Business Even More Outstanding

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Inbound services that are bound to wow your customers.

Business1300 is a specialist in inbound communication. Our full range of services are designed to help you provide an exceptional caller experience and stand out from your competitors.

13-1300-1800 Numbers

Get a 13, 1300 or 1800 Number from only $5 per Month. Ultra-Competitive Rates.

1300 & 1800 Numbers

Phone Answering

100% Australian Based Call Centre Services that are tailored to suit your business needs.

Phone Answering

Virtual Offices

Premium business addresses across Melbourne, Sydney, Brisbane and Adelaide.

Virtual Offices

We're for all businesses,
big and small.

Our range of inbound services are used by businesses and organisations of all sizes. From SOHO and small business operators to large enterprises and public organisations.

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13, 1300 and 1800 Numbers

Connect Your Number to One of Australia's Leading Tier 1 Networks.

1300 and 1800 Numbers Are Proven to Increase Marketing Response Rates and Generate More Calls. Boost Your Business Image and Get an Edge on Your Competitors with a 1300 Number.

1300 Numbers

Numbers from $5/Mth

1300 numbers are 10 digit Australia wide numbers that are often used to replace mobile and local landline numbers. Since they're a national number, they're perfect for making your business look bigger and creating a more professional image.

1300 Numbers are Perfect for:

Trades

Professional Services

Retail

1300 Numbers

1800 Numbers

Numbers from $5/Mth

1800 numbers are an excellent way to make a great impression and fully engage your customers. Being a toll free number, they're free to call from any Australian phone line.

1800 Numbers are Perfect for:

Customer Service

Medical

Online Store

1800 Numbers

13 Numbers

13 Numbers from $50/Mth

Being only 6 digits long, 13 numbers are potentially the easiest to remember. That's why they're popular with Australia's leading organisations and preferred by marketers.

13 Numbers are Perfect for:

Advertising

Corporate

Print

13 Numbers

Unlock Next Level Call Analytics

Our online number management portal gives you complete control over your call routing and provides powerful analytics to help you track and understand call activity in real time. Enhance every caller’s experience with built-in features like detailed call transcripts and automated SMS follow-ups, all designed to keep your business connected and responsive.

Group 12

Our portal is included in all business plans for 13, 1300 and 1800 Numbers. That's unbeatable value.

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Telephone Answering Services

Our 100% Australian based call centre has you covered. We'll help answer your business calls when you need it.

Explore Services
24/7 Answering

From Only $1 per Day

Team Answering

Message Taking for Teams

Virtual Receptionist

Call Transfer Service

Virtual Assistant

Online Appointment Booking

Listen to A Live Call Recording

Our operators are trained to answer your calls as if they were your own reception staff. We provide a fully custom service and accommodate almost any business need.

Virtual Office Benefits

Virtual Office Services

Premium Business Addresses from $16/week

Melbourne | Sydney | Brisbane | Adelaide

  • enhance your business image
  • centralise your mail and courier deliveries
  • flexible office, meeting and conference facilities
Explore Our Locations
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Melbourne Offices

607 Bourke St, Melbourne CBD
Premium office with modern facilities including podcast rooms

150 Albert Rd, South Melbourne
Prime office location on the footsteps of Melbourne CBD

90 Maribyrnong St, Footscray
Spacious coworking space for larger groups

On Hold Messages

Promote Your Business Brand Every Time Someone Calls from only $49

Make a Lasting Impression on Your Callers. Add a Professional Touch to Any Message and Boost Your Business Image.

 

Trusted by Thousands of Businesses Across Australia

“We are loving using Business1300 for all of our inbound calls. Lara has been fantastic in making sure everything is up and running with ease. Highly recommend!”
Ambrosia S
“Hats off to Business 1300 team. I have been using their services for virtual office and receptionist services, and they have exceeded my expectations in every way. Their team is incredibly professional, courteous, and always goes the extra mile to ensure my business runs smoothly. I highly recommend their top-notch, dependable services to anyone looking to elevate their professional image. Fully satisfied-strongly recommend. Keep up the good work.”
Gaurav P
“Very helpful staff that made set up quick and easy. A big thanks to Taylor for her exceptional service and ability to answer any questions we had.”
Ed M
“I found this company to be extremely helpful, and Taylor went above and beyond to assist me. They offer a wide range of options, making them a great choice for anyone needing support with telecommunications. Why do I say this? Simple — I’m one of their satisfied clients.”
Wolfy
“Absolutely outstanding service from Business1300! From our very first enquiry, the team was helpful, responsive, and professional. A special shoutout to Jack, who went above and beyond to make the entire process smooth and stress-free. His support, attention to detail, and willingness to accommodate our needs truly stood out.At Aussie Printhouse, we value service partners who are reliable, efficient, and easy to work with—Business1300 ticks all those boxes. Not only are they cost-effective, but the value they provide is exceptional. If you're looking to set up a 1300 number, you simply can’t go past them. Highly recommended!”
Mark P
“Big thank you to the staff at 1300. The answering service is a God send with all calls getting answered by a real person incredibly quickly and all messages sent to me with an accurate account of what response will be required which is helping me prioritise call backs and saving heaps of my time. I highly recommend this service : )”
Annie T
“I've been with Business 1300 for several years, and recently called to look at logging into their portal to manage call redirections instead of calling them each time.I had some questions on how it worked just requesting a link to some docs on how it worked, and Marissa, the lady who took my call took great care to explain to me what I needed to know and even cleaned up our account by removing older redirections - way above and beyond what I would have expected.If you go with Business 1300, you will be able to rely on great service when you contact them. Thanks Business 1300!"
Wes S

Make Your Business Even More Outstanding

Complete Inbound Telephony Solution