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Business SMS

Reach every customer instantly with Business SMS.

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Cut Through the Noise with SMS Messaging

Your customers are already on their phones so why not meet them there? Whether you're sending appointment reminders, promotional offers, or two-way conversations that build real relationships, Business SMS gives your business a fast, reliable, and affordable way to stay connected. It's one of the most direct channels available to reach your customers.

Communication Channel That Really Works

In a world where inboxes overflow and calls go unanswered, Business SMS cuts straight through the noise. With open rates as high as 94%, text messaging puts your message directly in your customer's hand, read within minutes.

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Get Seen Every Time

With open rates as high as 94%, your message lands where it counts. Read within minutes and not buried in a crowded inbox or junk folder.

Two-Way Conversations Made Easy

Send and receive messages from one simple platform while keeping your personal number private. Reply to enquiries, confirm bookings and appointments.

Let Customers Call You Back

Because our Business SMS numbers take calls too, customers can reply by text or simply call the same number to reach you directly.

Let us show you what Business SMS can do for your business. Call us on 1300 001 300 or CLICK HERE to make an enquiry and find out more.

Two-Way Business SMS

Great communication goes both ways. With two-way SMS, you can send and receive messages from a single, easy-to-use platform so a quick text can turn into a real conversation. Confirm appointments, answer enquiries, follow up on leads, and keep customers engaged, all through the channel they check most.

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Level Up Your Marketing

Take your campaigns further with Business SMS. Send offers, updates, and announcements straight to your customers' phones and watch your engagement climb. SMS boasts open rates as high as 94%, compared to just 13% for email.

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Keep Your Personal Number Private

Keep business and personal separate. Send and receive every message from a dedicated Business SMS number, so your own mobile stays private.

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Our SMS Platform Makes Client Communication That Much Easier

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Create Powerful Workflows

Set up follow up SMS with your 1300 Number to automatically send a text message to your callers if you missed their call. Just one way you can create an outstanding customer experience while keeping new leads engaged.

Business SMS Plans

Connect to our SMS Platform from only $9 per month. To find out more about how Business SMS can assist your business, please call 1300 00 1300 or CLICK HERE to make an online enquiry.

LITE

$9per Month

Routed To:

Included Outbound SMS0
Outbound SMS7c p/SMS
Inbound SMS0c p/SMS
Dedicated 2 Way Mobile NumberIncluded
Additional 2W Mobile Number$6 p/mth
Analytics & ReportsIncluded
SMS/Inbound Call Management PortalIncluded

Receive Inbound Calls

Routed To AUS Landline10c p/min
Routed To AUS Mobile20c p/min
Critical Information Summary

Pricing Excludes GST.

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BIZ

$19per Month

Routed To:

Included Outbound SMS200
Outbound SMS5c p/SMS
Inbound SMS0c p/SMS
Dedicated 2 Way Mobile NumberIncluded
Additional 2W Mobile Number$6 p/mth
Analytics & ReportsIncluded
SMS/Inbound Call Management PortalIncluded

Receive Inbound Calls

Routed To AUS Landline10c p/min
Routed To AUS Mobile20c p/min
Critical Information Summary

Pricing Excludes GST.

Enquire Now

SME

$29per Month

Routed To:

Included Outbound SMS500
Outbound SMS4c p/SMS
Inbound SMS0c p/SMS
Dedicated 2 Way Mobile NumberIncluded
Additional 2W Mobile Number$6 p/mth
Analytics & ReportsIncluded
SMS/Inbound Call Management PortalIncluded

Receive Inbound Calls

Routed To AUS Landline10c p/min
Routed To AUS Mobile20c p/min
Critical Information Summary

Pricing Excludes GST.

Enquire Now

Services Designed for Businesses of All Sizes

Our range of inbound services are used by businesses and organisations of all sizes. From SOHO and small business operators to large enterprises and public organisations.

Give Callers a Number that Means Business?

Complete the Set Up with an INBOUND 1300/1800 NUMBER

With Business SMS taking care of the messages, a 1300 or 1800 number takes care of the calls. Together they give your business a professional, national presence with every customer touchpoint covered.

1300/1800 NUMBERS

Business SMS - FAQs

What is Business SMS?

Business SMS is the use of text messaging to communicate with your customers, clients, or staff. It's a fast, direct channel for sending appointment reminders, promotions, alerts, and two-way conversations. And all from a dedicated business number, so your personal mobile stays private.

How does Business SMS work?

You send and receive messages through an easy-to-use online platform connected to a dedicated 2-way mobile number. Compose a single message or a bulk send to your whole database, and any replies land back in the platform as threaded conversations, with a notification each time a customer responds.​

Why are SMS open rates so high?

Text messages are typically read within minutes of arriving, giving SMS open rates as high as 94% compared to around 13% for email. That makes it one of the most reliable ways to be sure your message is actually seen.

Can I send bulk SMS messages?

Yes. You can message your entire contact list in just a few clicks, making it ideal for promotions, event reminders, alerts, or any mass communication. You can also track your results to see how each campaign performs.

Can I receive replies and calls on my SMS number?

Yes. Your number supports 2-way messaging, so customers can text you back and you can hold real conversations. The number can also receive inbound calls, so customers who'd rather talk can reach you on the same number (call charges apply).

Is SMS marketing legal in Australia?

Yes, but it's regulated under the Spam Act 2003. To stay compliant you must obtain consent from recipients before messaging them, clearly identify your business in each message, and provide a simple way to opt out or unsubscribe.

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SMS Marketing FAQs

The rich text module offers editing options for multiple types of content, such as text formatting, images, links, CTAs, and more.

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  • Can I Receive SMS Messages? Open or Close

    Can I Receive SMS Messages?

    Yes, you can receive SMS messages using our platform. To gain access to more features including receiving messages, see our SMS gateway page for more information.

  • What is SMS Marketing? Open or Close

    What is SMS Marketing?

    SMS Marketing is a channel that can be used to communicate with your customers and leads by sending SMS messages directly to their mobile phones. SMS marketing is a fantastic way to increase the touch points between you and your clients, and can help improve the success of your campaigns by achieving higher response rates.

  • How Does SMS Marketing Work? Open or Close

    How Does SMS Marketing Work?

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  • What is the Difference Between SMS Marketing and SMS Gateway? Open or Close

    What is the Difference Between SMS Marketing and SMS Gateway?

    The main difference between the two is the ability to receive SMS messages. SMS marketing is used to send bulk messages that are usually generic and don't require a response. As an example, messages such as special promotions or information notices would best suit SMS marketing. SMS gateway enables you to both send and receive messages, making it the ideal solution for customer conversations, or messages that require a response.