--- title: 1300 Numbers Are Much More Than a Phone Number description: 1300 Numbers Deliver Much More to a Business Than Just Being a Phone Number. Improve Your Business Operations and Make It More Efficient with a 1300 Number. image: https://www.business1300.com.au/hubfs/BLOGS/1300-numbers-improve-business-operations-240317.jpg --- [![B1300 Colour LOGO\_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au) [![B1300 Colour LOGO\_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au) - Services ### Products and Services **[Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)** [1300 Numbers](https://www.business1300.com.au/1300-numbers) [1800 Numbers](https://www.business1300.com.au/1800-numbers) [13 Numbers](https://www.business1300.com.au/13-numbers) [Smart Numbers](https://www.business1300.com.au/smart-numbers) [Local Numbers](https://www.business1300.com.au/local-inbound-numbers) [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers) [Postcode Prompting](https://www.business1300.com.au/postcode-prompter) [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking) [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments) **[Phone Answering](https://www.business1300.com.au/telephone-answering-services)** [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services) [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service) [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist) [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service) [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers) [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia) [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management) **[Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)** [Melbourne](https://www.business1300.com.au/virtual-office-melbourne) [Sydney](https://www.business1300.com.au/virtual-office-sydney) [Brisbane](https://www.business1300.com.au/virtual-office-brisbane) [Adelaide](https://www.business1300.com.au/virtual-office-adelaide) **Business Phones** [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone) [Virtual Fax](https://www.business1300.com.au/virtual-fax) **Business Services** [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia) [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages) --- Get in touch with our team on **1300 00 1300** and we'll help you create the perfect solution for your business. - 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Apart from being a national number that’s fully portable and not restricted to a geographical area, it **comes with many features and functions** that can help your business operations. ## Manage Phone Calls with Auto Attendant Managing incoming calls can often be time consuming and disruptive. One of the easiest way to solve the problem is to utilise the [auto attendant](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) function that 1300 numbers come with. Calls are routed directly to the required person or department, which in turn reduces the workload on the reception staff and allows them to complete other tasks. Most of us have had experiences with complex systems used by large companies. But they don’t need to be so complicated and SME businesses can incorporate the technology very easily, and with little annoyance to the callers. Having just three options following a quick [business intro message](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) is more than sufficient for most businesses. ## Route Calls to the Best Destination For businesses with **multiple locations or representatives allocated to particular areas**, geographical routing including postcode prompting is an excellent solution. Calls are routed to the appropriate answering point depending on their origin. That way there is no transferring of calls between the parties and creating an unnecessary inconvenience to the callers. ## Automate Call Routing [Time based routing](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) and [call overflow](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) are an excellent way to **automate handling of incoming calls**. These functions will ensure that callers never get an engaged signal or the phone rings out. For after-hours, the 1300 number can be programmed to automatically divert to another number, which can be a [voice-to-email](https://www.business1300.com.au/13-1300-1800-number-setup-routing-diversion-options) service or any other answering point. The same applies for when the main number is flooded with calls or engaged. 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