With so many available options, choosing the right 13, 1300 or 1800 number can at times become overwhelming. Searching the ACMA database for a suitable number takes time and experience. We 'live and breathe' business solutions and our extensive experience means we understand your needs. Business 1300 offers a Free Search and Advice service where we'll search the various databases for an available 13, 1300 or 1800 number that best suits your business needs. Then, if you decide to go ahead, we'll issue or purchase the number on your behalf. This is a free service and there's absolutely no obligation to get or connect the number through Business 1300.
An inbound number will make the business look more significant and project an image that installs confidence. It will also make it more appealing for customers to call the business, leading to more customer enquiries.
Utilising the wide range of enterprise grade features and functions, you can gain functionality and improve the call handling process. Create a great first impression every time someone calls and project a professional image. Automatically provide an After-Hours service using time-based routing that can divert calls to a voice2email service. Ensure that the phone never rings out or gets an engaged signal utilising the overflow feature.
Inbound numbers are nation-wide numbers which are not restricted to the local area. Reach new customers and generate business from outside your local area. Get better response rates from your promotional activities and ensure you never have to change your business number ever again.
Image isn’t everything but it’s a big part of any business success. Inbound numbers are an excellent way to boost business presence and project a more significant image. They’re a much better alternative to local numbers, and even more so a mobile number. An inbound number will ensure your SOHO business projects a more significant and professional image. It will eliminate any doubts in the customer’s mind and make your business look more established.
An inbound number comes with a wide range of call handling and management features. It will allow you to better manage your inbound calls and ensure that every call is handled appropriately and create an outstanding caller experience. It will help you eliminate that constant phone call juggle and ensure that you never miss a call.
Inbound 13-1300-1800 numbers make it more appealing for customers to call your business. They are proven to increase marketing response rates, especially when compared to mobile numbers. Getting an inbound number will expand your market and generate more business enquiries.
Inbound numbers are usually associated with larger businesses and national organisations. Getting an inbound number will make your business look larger and attract those prospective clients that look for size and establishment.
First impressions count and when a prospective client calls the business this is the time to impress them. Inbound numbers come with many call handling and routing features that will ensure an outstanding first impression.
Promote the business through a professionally recorded intro message; utilise the auto attendant function to direct calls to the appropriate people or departments; use the overflow feature together with a virtual reception service to ensure that you never miss a call; and activate time based routing to automatically divert after-hours calls to a voice 2 email service.
Getting an inbound number will release your business from the ‘suburbs’ and attract a wider range of new business enquiries. Even if your objective is not to be a national business, an inbound number will help generate more enquiries from your local area.
Advertising an inbound number on the company website will strengthen your business brand and its credibility. It will create greater confidence in the customers’ minds and lead to more sales. And if you can’t take all the calls, you can utilise features such as auto attendant and voice2email to help you manage the calls.
A recent study has found that over 70% of consumers still prefer talking to a live person, especially when trying to resolve a problem or getting further information about a product or service. Having a nation-wide inbound number as an additional point of contact will ensure a higher level of customer satisfaction.
The online business is highly competitive and it takes a lot to stand out from the crowd. Providing a combination of phone support, online and social channels sends a clear message that the business is truly committed to its customers. And being an online business means that a local number is not the best option. An inbound number will ensure that your business stands out from its competitors.
Customers are more inclined to deal with businesses which are well established, it gives them confidence in case something goes wrong. Having an inbound number creates an image of an established business that’s fully committed to its customers. Promoting a mobile number essentially means a one-man-band and it may limit the number of new enquiries.
Juggling phone calls is often a challenge for trades-based businesses. And it may often lead to losing new business enquiries. The variety of call handling features that come with inbound numbers will ensure that every call is handled professionally, and you never miss a new enquiry.
Promoting an inbound number as a point of contact will make you stand out from the crowd and is sure to generate more new business enquiries. They look impressive on vehicle signage and as part of any promotional material.
Although the process of choosing a number is not hard, it pays to give it some thought. The number one question is how memorable the number should be. Will it be a major part of marketing and promoting the business? If the answer is yes, then the second question is, what will it be helping to promote? Will it be the business brand, its product or service, or just the business in general. Once you're clear on that, the rest is easy. Following are some things to consider when choosing the type of number for your business.
How important is it for the number to be memorable? Will it be used for display advertising, in particular signage and billboards? Will it be used for TV and radio advertising? Do I need the number to boost my business branding? Do I need to make a strong first impression? Will the number be used for promotion of products and services? Will the number be connected at all times or is it being used for special events? Do I need multiple numbers and do they need to be sequential? Do I need to get a matching fax number? Do I need to provide a Free Call service to my customers? What type of number do my competitors have? Is it important to own the EROU (Enhanced Rights of Use) to the number? What's my budget to have a number and keep it active? Who's the target audience?
Business1300 offers a Free Search and Advice service to help you choose the right number for your business. There are many options available and it's important to make the right choice. After all, changing the number down the track is not ideal.
