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Directors of First Impressions

The virtual reception service is ideally suited to a business requiring a professional telephone answering solution where calls are transferred directly to the intended recipient. The service is designed to be used in place of in-house receptionists who handle inbound calls.

It may be used as a permanent reception service that handles all incoming calls, or for overflow and temporary call diversions of the main business line. It's also ideally suited as an after hours service for businesses requiring longer operating hours.

Team of 24/7 Virtual Receptionists

A virtual receptionist service can be used in a variety of ways and goes beyond just taking messages. The live operator will answer the call in either a personal or a company name, identify the required person or department, and then transfer the call directly to the recipient. If the call is unable to be taken live, the operator will take a message and forward it via email and SMS. And of course, our virtual receptionists and the call centre are based in Australia.

Virtual Reception Plans and Charges

Choose from any of our ultra-competitive plans according to your call volume requirements. Nominate multiple contacts for the receptionist to transfer calls to and customise the call answering script.

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Australian Call Centre
24/7 Live Receptionist
Transfer or Message
Multiple Contacts
Custom Instructions
Tailored Greeting
SMS Messages
Email Messages
Additional Calls - $2.45

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Australian Call Centre
24/7 Live Receptionist
Transfer or Message
Multiple Contacts
Custom Instructions
Tailored Greeting
SMS Messages
Email Messages
Additional Calls - $2.25

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Australian Call Centre
24/7 Live Receptionist
Transfer or Message
Multiple Contacts
Custom Instructions
Tailored Greeting
SMS Messages
Email Messages

Additional Calls - $1.95

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Most Popular Use of the Virtual Reception Service

  • Full Time Reception Service - use as a complete replacement for telephone reception duties. Get calls answered by a professional receptionist as they would at your business premises.

  • Executive Assistance - get your calls screened to help you better manage your time. Accept necessary calls and get messages taken for others.

  • Reception Staff Relief and Overflow - use as a back up for unusually busy times and when your reception staff take a break or have time off.

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The virtual receptionist service provided by Business 1300 has been highly professional and effective. We know our calls are handled by a real person and transferred to the correct contact every time.

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Shahrukh D - Business Manager

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