What to Look for When Determining the Best Live Answering Service
Choosing a Live Answering Services
Reliability
All our highly skilled operators are based in Australia. Equipped with training and local knowledge, our operators can answer your calls as if they’re based on your business premise. Business 1300 offers reliable services that ensure business continuity.
Customer Service
Customer satisfaction is at the forefront of everything we do. Our telephone operators can provide a professional voice for your business, handling your inbound calls to help you gain more enquiries for your business.
Value for Money
Starting at just $1 per day, 24 hours a day, Business 1300 provides a professional phone answering service for the fraction of the cost when compared to employing a dedicated team or receptionist.
Improved Efficiency (Save Time and Grow Your Business)
Never miss a call again. Once your call is answered, our skilled operators will follow a tailored script to handle the call accordingly. We can also take personal messages and pass them on the appropriate recipient.
Pain-Free Integration
With Business 1300, integrating a live answering service into your daily operations is simple. Whether you are looking to implement a 1300 or 1800 number in tandem with a live answering service or are just in need of a virtual receptionist, our team can help create the perfect service for your business.
Tailored Solutions
When investing in a live answering service, you’ll want to select one that offers a reliable inbound service designed to suit the unique needs of your business. At Business 1300, we understand that one service may not work for every organisation. That’s why we offer a selection of plans that can be tailored based on your requirements.
Business 1300: Leaders in Live Answering Services
Business 24/7 is a professional call answering and message service. Each call is answered by one of our Australia-based operators and a message is taken and forwarded to you via SMS or email. Starting at just $1 a day, this service can suit a range of operations.
Suited for businesses searching for a tailored solution for a professional phone answering solution service where calls are directly transferred to the right recipient. Starting at $49 per month, a virtual receptionist can be used in place of an in-house receptionist.
Business team answering is business answering and message service that is designed for multiple team members in an organisation. Our Australia-based team members answer the call and forward and email or SMS directly to the intended recipient. Fully tailored to your business needs, for just $39 per month, you can customise how the call is answered and handled by the operator.
Combining a 1300 or 1800 number with a live answering service, our virtual business bundle offers a mix-and-match service that allows you to create the ideal call management system for your business. Choose from a range of services, starting at just $39 per month.
Searching for a more short term solution for the holiday season or after-hour calls? Our short term answering service is designed to relieve your reception staff during busy call periods. Our Australia-based operators are trained locally to understand the unique needs of your business. Offering a range of call packs valid for 1 calendar month, explore our plans.
