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Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle combines a 1300 number with a live phone answering service. That way you gain all the benefits of a 1300 number while making sure you never miss a call. And all services are based in Australia.
The services can be set up in a variety of ways, all designed to suit your business requirements. You can either route the 1300 number directly to the answering service, and receive messages via SMS and email; or utilise the virtual attendant to route some calls and receive others directly on your landline or mobile number. The answering service can also be used for overflow, where unanswered calls overflow to the call centre to be answered by a live operator.
Both our live answering service call centre and inbound number carrier are 100% Australian based.
Get 100% Call Credits for both the 1300 number and the live answering service. No Effective Access Fee.
Our Virtual Business Bundle is tailored to suit your business needs. Our call centre staff will answer in your business name, just like your own receptionist.
Contact us on 1300 00 1300 or CLICK HERE to make an online enquiry. Our Business Consultants are here to help and will answer any questions you may have regarding our Virtual Business Bundle.
Yes, if you would like connect a 1800 number instead of the 1300 number, you are able to do so.
Yes, we have a minimum contract term of 3 months for the service. After the 3 months, there is no lock in contract.
No, you can bundle your 1300/1800 number with any of our 24/7 live answering services. The monthly access fee will be adjusted for any difference in live answering charges. You will still receive the same amount of call credits for your 1300/1800 number.
No, your calls can be diverted to any number you require. We are able to divert your 1300/1800 number to our operators during specific times such as after hours and your desired mobile or landline during all other times.
Yes, our plans are very flexible. If you're finding that your plan no longer suits your current call volume, you can easily move up or down in plans by sending a request to our Customer Care Team. Rate plan changes take effect from the first of the next calendar month.
You can split the services at any time after the minimum term of 3 months. If you wish to keep one service and disconnect the other, then all you have to do is select an individual plan of the service you want to keep. Then contact our Customer Care Team to request the change.