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Virtual Phone Bundle

Combine Your Answering Service with a 1300/1800 Number

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1300 or 1800 Number Plus Phone Answering Service

Our Virtual Phone Bundle will ensure your business makes a great first impression every time. The bundle comes with your choice of either a 1300 or 1800 number combined with a live phone answering service that best suits your needs. That way you gain all the benefits of an Australia Wide Inbound Number while making sure every call is answered by a professional phone operator based in Australia.

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100% Australian Based Call Centre

Our operators and call centre are located in Australia. With local knowledge and training, our operators will answer your calls as if they were based at your business premises.

After Hours Services

Operates 24/7, 365 Days a Year

Our services operate 24 hours a day, 7 days a week, 365 days a year. This means your service will always be operating, even on major public holidays such as Christmas or New Year's Day.

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Custom Scripting and Questions

All our phone messaging services are fully tailored to suit your business requirements. From scripting to the information collected by our operators, you can customise the service to make it the right fit for your business needs.

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7 Day Free Cancellation

We're confident our Live Answering Services will help make your business even more outstanding. That's why we offer a 7 day free cancellation period for all Team Answering plans.

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Virtual Phone Number Bundle Plans

Take advantage of our Pro Plan call rates for your 1300 or 1800 number when you bundle with any of our monthly live answering services.

Most Popular

Business 24/7

$39/Mth

1300 Number Included
Phone Answering Included

Routed To:

AUS Landline 6c/min
AUS Mobile 12c/min
Critical Information Summary
Included Calls 15
Additional Calls $2.00
Critical Information Summary

Price excludes GST. Business 247 Virtual Phone Bundle is based on the Lite $30 plan. Higher volume plans are available and can be bundled with the $9 1300-1800 plan.

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Team Answering

$45/Mth

1300 Number Included
Phone Answering Included

Routed To:

AUS Landline 6c/min
AUS Mobile 12c/min
Critical Information Summary
Included Calls 15
Additional Calls $2.40
Critical Information Summary

Price excludes GST. Business Team Virtual Phone Bundle is based on the Lite $40 plan. Higher volume plans are available and can be bundled with the $9 1300-1800 plan.

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Virtual Reception

$57/Mth

1300 Number Included
Phone Answering Included

Routed To:

AUS Landline 6c/min
AUS Mobile 12c/min
Critical Information Summary
Included Calls 15
Additional Calls $3.20
Critical Information Summary

Price excludes GST. Business Reception Virtual Phone Bundle is based on the Lite $60 plan. Higher volume plans are available and can be bundled with the $9 1300-1800 plan.

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Get Started with a Live Answering Service

Get in Touch with our team and we'll help you create the a Call Answering solution that perfectly matches your business needs.

Popular Setups and Uses

Complete Virtual Phone Line

Create a completely virtual phone number by directly routing all calls to your live answering service. Our operators will answer the call on your behalf, meaning your clients are taken care of while you focus on other business matters.

A Back-Up for Your Reception Staff

Use the live answering service as a back up for your reception staff by setting up call overflow on your 1300 or 1800 number. Create an outstanding caller experience by projecting a professional image and offering exceptional customer service with every call.

A Complete Business Package

Combining the NetPhone and Virtual Phone Bundle creates the complete business solution. You can pair the two services by having your 1300 number go directly to the NetPhone, where you can answer calls that ring through. And if you're unavailable, the call is then answered by our call centre staff.

Small Business Operators

Use the 1300 number to boost business presence and utilise the phone answering service for call overflow or as needed. Never let it go to voicemail again.

Customer Service Lines

Create a dedicated 1300 number for customer service enquiries and use the phone answering service for overflow or as required.

Online Booking Service Lines

All our answering services can be integrated with your appointment booking systems. Use your 1300 or 1800 number as a point of contact for your clients to book an appointment over the phone.

Virtual Office Services

Premium Business Addresses from $16/week

Melbourne | Sydney | Brisbane | Adelaide

  • enhance your business image
  • centralise your mail and courier deliveries
  • flexible office, meeting and conference facilities
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Virtual Phone Bundle FAQs

Can I Use a 1800 number Instead of a 1300 Number with the Bundle?

Yes, if you would like connect a 1800 number instead of the 1300 number, you are able to do so.

Is There a Minimum Contract Term?

Yes, we have a minimum contract term of 3 months for the service. After the 3 months, there is no lock in contract.

Is the Bundle Only Available with the Business 24/7 Answering Service?

No, you can bundle your 1300/1800 number with any of our 24/7 live answering services. The monthly access fee will be adjusted for any difference in live answering charges. You will still receive the same amount of call credits for your 1300/1800 number.

Can the 1300/1800 Number Only Divert to the Call Centre?

No, your calls can be diverted to any number you require. We are able to divert your 1300/1800 number to our operators during specific times such as after hours and your desired mobile or landline during all other times.

Can I Change My Rate Plan?

Yes, our plans are very flexible. If you're finding that your plan no longer suits your current call volume, you can easily move up or down in plans by sending a request to our Customer Care Team. Rate plan changes take effect from the first of the next calendar month.

What Happens If I Want to Split the Services and Only Keep One?

You can split the services at any time after the minimum term of 3 months. If you wish to keep one service and disconnect the other, then all you have to do is select an individual plan of the service you want to keep. Then contact our Customer Care Team to request the change.

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Ready to Make Your Business Even More Outstanding?

We'll Help You Create the Perfect Call Answering Solution