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How to Get a 1300 Number in Australia


A 1300 number is an inbound number that serves as a single point of contact for your business. Customers across Australia can call you from any landline or mobile in any state, for the same cost as a local call.

If you want to show your customers that you’re a trusted institution, getting a 1300 number is definitely a step in the right direction. But how do you apply for one? Keep reading to learn more about how to get a 1300 number in Australia.

Applying for a 1300 Number

There are a few ways that you can apply for a 1300 number. It ultimately depends on the type of product you want – and how much you want to pay.

1300 Number Plans

Free Pool Numbers

Free pool numbers usually have no significant pattern, nor do they spell any words out through the alphanumeric keypad. With this in mind, there’s no upfront cost when applying for the number. To get one, you can simply contact Business 1300 and we’ll be able to set your business up as soon as possible.

Smart Numbers

Smart numbers come with a memorable numeric pattern, or sometimes spell a word using the phone’s alphanumeric keypad. At Business 1300, we source these numbers on your behalf from ACMA. This means they’re not as affordable as free pool numbers, but the return on investment can be high if it’s memorable for your customer!

Premium Numbers

Premium 1300 numbers are the same as smart numbers, although they’re more exclusive – and therefore come with a higher price tag. But just like smart numbers, these types of numbers can generate a serious ROI if you pick one that’s memorable. They’re also most effective when used for promotional purposes.

Why Should You Get a 1300 Number?

Buying a 1300 number comes with a range of benefits for your business. Some of these include:

Attract More Customers

Don’t limit your customer base. With a 1300 number, your business can expand across states, building national recognition – no matter where your office is located. Best of all, if you move interstate, your number comes with you.

Grow Your Business

Buying a 1300 number is a sign that your business is serious. The perception it has with potential customers will help to generate more phone enquiries, leading to the growth of your business.

Take Charge of Calls

All calls made to your 1300 number can be directed to any existing number and can be changed at any time. This means you can choose to route to a specific office based on the location of the caller, or you can even set to a live answering service when you’re unavailable.

Getting a 1300 Number FAQs

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We'll Find the Right Number for Your Business


Not sure which number is right for your business? Call us on 1300 00 1300 and talk to one of our Business Consultants. They'll be able to further explain any differences and suggest the best option for your requirements.

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