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If you’re considering a 1300 number for your business, it’s important to understand the cost. That way, you can calculate the potential return and ensure it’s a worthwhile investment.
At Business 1300, we provide transparent cost structures for our clients, so you can make an informed decision. Keep reading to learn more about 1300 number costs for your business.
When you look into the cost of 1300 numbers, there are three main categories to consider. These are: the monthly rate, the calls received, and the costs for additional features, such as Smart Numbers. Let’s look into these further.
If you call a 1300 number in Australia, you’re charged the cost of a local call, even from a mobile. The account holder is also charged for the call, which is why the costs can stay low for the callers.
Rates vary depending on the originating call. For example, at Business 1300, we charge 6c p/min for local calls, and 12c p/min for mobiles.
This is the ‘plan fee’ that businesses pay each month to keep the number active. Depending on the amount you pay, some providers will supply with you different features and benefits.
With Business 1300, we offer 1300 number plans with various levels of call credits, starting as low as $5 per month. But no matter which plan you select you’ll be able to access a wide range of features!
From IVR to geo-routing to Voice2Email, there’s a range of features that you come included with your 1300 number.
Additional features to consider is whether you select a Smart Number. This is a one-off cost at setup, allowing you to select a unique number that’s memorable or spells a word.
There are a lot of benefits for your business if you choose to set up a 1300 number. These include:
If you’re looking to scale your business, a 1300 number is a great step in the right direction. Not only does it make it easier to grow interstate, but it helps support your national business image in the eyes of your customers – giving them more confidence in your brand.
A 1300 number allows your business to be recognised across state lines. No matter where your office is located, your customers will know how to get in touch with you. Best of all, if you move interstate or expand to additional locations, your number stays with you.
All calls made to your 1300 number can be directed to any mobile or landline and can be changed at any time. Route to a specific office based on the location of the caller, or redirect to a live answering service when you’re unavailable.
What plan you choose ultimately depends on the needs of your business. For example, if you have multiple departments, setting up an IVR could be a valuable feature to incorporate. You should also consider how many inbound calls you expect to receive, as the higher your monthly plan, the more call credits you’ll receive for these calls.
At Business 1300, we’re here to help make the choice simple. We can provide transparent advice on the best option for your business. Simply give our team a call on 1300 00 1300 and we’ll be happy to help.
If you call a 1300 number you’ll be charged at the rate of a local call, no matter where in Australia you’re calling from.
Yes – but the price varies, depending on whether they’re using a landline or mobile. Your provider may also have varying fees. For example, at Business 1300 we charge 6c p/min for local calls and 12c p/min for mobiles.
This varies depending on your provider, the features you want and the amount of inbound calls you expect to receive. Business 1300 offer plans that are as low as $15 per month (with $15 worth of call credits and LITE features), all the way up to corporate $1000 per month plans (with $1000 worth of calls and corporate features).