1800 NUMBERS
Generate More Business with a Toll Free 1800 Number
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Call Analytics Portal
Our call analytics portal enables you to see the exact time, date, and location of where your callers are coming from. The system will also provide insights such as your busiest calling periods and how many calls are answered/missed.
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Online Number Management Portal
Our number management portal is one of the most comprehensive solutions on the market. Unlike some of our competitors, the portal gives you the ability to manage your numbers and track your calls, all in the same place.
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Web Call Tracking
Phone Call Tracking utilises advanced software that allows you to track information about your callers, including how they found your business such as direct traffic, paid ads, organic search or social media. Gain insights such as what page your callers converted on and use it to optimise your marketing strategy.
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Auto Attendant (IVR)
Auto Attendant (also known as IVR) allows callers to select an option from the numeric keypad, which transfers the call directly to the option they have selected. It's a great solution for businesses with multiple departments. By skipping reception in the call transfer process, the feature can help relieve your reception staff and provide callers with quicker call wait times.
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Call Overflow
Call Overflow is a feature that allows the call to be diverted to a different phone number if it's taking too long to be answered. The feature is a great way to ensure that every call gets attended to. It can also be paired with a Live Answering Service, where our call centre staff can answer on your behalf if you're unable to take the call.
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Voice 2 Email
A Voice2Email service is a feature that can be added to your inbound number, where calls are diverted to a message bank if you're not available to take the call. Unlike a standard message bank, the caller's message is sent to a designated email address as an mp3 file. It can then be easily forwarded to another recipient, or stored in the email inbox.
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Time-Based Routing
Time-based routing involves diverting calls to a designated phone number based on the time of day. It's the ideal solution for automatically routing after-hour calls and can be combined with either a Voice2Email or a Live Answering Service.
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Business Intro Greeting
A business intro greeting is a recording that can be programmed to play at the start of every call. It can either be a stand-alone promotional messaged or combined with IVR prompts. The greeting can be recorded in-house or by a professional voice artist. It's a fantastic way to introduce your business to the caller and create a positive customer experience before the call has even started.
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Geo-Routing
Geo-Routing enables calls to be diverted to a given number, depending on what location the call is coming from. This feature is a fantastic solution for businesses with multiple locations. The calls will be directed to the most relevant location, without the need for a receptionist to transfer.
Need More Info?
Enquire Now to Speak to A Specialist
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Need More Info?
Enquire Now to Speak to A Specialist
Free Search and Advice
Our Free Search and Advice service is designed to help you find the right number from all the available options.
Cost of 1800 Numbers
Standard Plans Include 100% Call Credits and a Full Range of Functions
1800 numbers are a low-cost solution for easy customer communication. Starting from $5 per Month, you can connect a fully equipped 1800 number that will help your business create an outstanding caller experience. Choosing Business 1300 as your provider means that there are no monthly lease charges and the access fee covers the numbering charge. All standard plans include equal call credits and access to the full range of features and functions.
If you’d like to learn more about the range of options available to you, talk to one of our business consultants on 1300 00 1300 or CLICK HERE. Our consultants will happily assist in finding the perfect solution for your business.
Smart Numbers are 1800 numbers that have a memorable numeric pattern or spell a word using the phone's alphanumeric keypad. Get even more out of your 1800 number by purchasing a highly memorable Smart Number for only $250.
Live Answering from $1 per Day
Combine Your 1800 Number with a Live Answering Service and never miss a call again. Our call centres are 100% Australian based and operates 24/7, all year round including public holidays.
ProVoice Recordings
Need to make your business stand out even more? Take advantage of our Pro Voice Recording service for only $39 and get a professionally recorded outgoing message to make your business sound exceptional. Call us on 1300 00 1300 or CLICK HERE to make an online enquiry.
Get More Out of Your Marketing with a 1800 Number
See How You Can Make Your Business Even More Outstanding
