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Popularity of 1300 numbers has skyrocketed in recent years. Businesses of all sizes are choosing a 1300 number over other prefixes. And there are some good reasons why.
Unlike landline numbers, 1300 numbers are not restricted to a particular exchange or area. Which means they’re fully portable and are Australia wide national numbers.
Calls to a 1300 number are charged at a local call rate from anywhere in Australia. Local call rates are determined by the caller’s telephone provider.
They’re inbound numbers and can only be used for receiving calls. The numbers are routed to an answering point, which can be either a landline or a mobile number.
1300 numbers are designed to receive calls which are then routed using a wide range of call management functions. They’re the only numbers that automatically come with such features and allow a business to structure a call management process to suit their needs.
Whether you’re a SOHO operator or a multi-national company, the extensive range of call handling features and functions means there is no need for multiple business numbers.
Fully featured 1300 plans start from $15 per month including call credits.
Inbound numbers make it more appealing for customers to call the business, especially when compared to mobile numbers. That means more calls and better response rates from marketing activities.
Apart from the prefix, the only difference between 1300 and 1800 numbers is the call rate charged to the caller. A call to a 1800 number is free from any Australian phone line.
1300 numbers come with exactly the same features and functions as 13 numbers. In terms of functionality, the only difference between the prefixes is the length of the number (13 numbers are only 6 digits long).