---
title: Business 1300 | Customer Terms | SFOA
description: Business 1300 Pty Ltd Customer Terms and SFOA. Australia's Leading Provider of Inbound Telephony. Make Your Business Even More Outstanding.
---

[![B1300 Colour LOGO_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au)

[![B1300 Colour LOGO_1](https://www.business1300.com.au/hubfs/B1300%20Colour%20LOGO_1.svg "B1300 Colour LOGO_1")](https://www.business1300.com.au)

- Services
  
  ### Products and Services
  
  
  
  
  
  **[Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)**
  
  [1300 Numbers](https://www.business1300.com.au/1300-numbers)
  
  [1800 Numbers](https://www.business1300.com.au/1800-numbers)
  
  [13 Numbers](https://www.business1300.com.au/13-numbers)
  
  [Smart Numbers](https://www.business1300.com.au/smart-numbers)
  
  [Local Numbers](https://www.business1300.com.au/local-inbound-numbers)
  
  [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers)
  
  [Postcode Prompting](https://www.business1300.com.au/postcode-prompter)
  
  [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking)
  
  [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments)
  
  
  
  **[Phone Answering](https://www.business1300.com.au/telephone-answering-services)**
  
  
  [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services)
  
  [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service)
  
  [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist)
  
  [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service)
  
  [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers)
  
  [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia)
  
  [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management)
  
  
  
  **[Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)**
  
  
  [Melbourne](https://www.business1300.com.au/virtual-office-melbourne)
  
  [Sydney](https://www.business1300.com.au/virtual-office-sydney)
  
  [Brisbane](https://www.business1300.com.au/virtual-office-brisbane)
  
  [Adelaide](https://www.business1300.com.au/virtual-office-adelaide)
  
  
  
  **Business Phones**
  
  
  [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone)
  
  [Virtual Fax](https://www.business1300.com.au/virtual-fax)
  
  
  
  **Business Services**
  
  [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia)
  
  [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages)
  
  
  
  
  
  
  
  
  
  
  
  ---
  
  Get in touch with our team on **1300 00 1300** and we'll help you create the perfect solution for your business.
- Resources
  
  ### Useful Resources
  
  
  
  
  
  [Policies and Legal](https://www.business1300.com.au/policies-legal)
  
  [Customer Reviews](https://www.business1300.com.au/testimonials)
  
  [Useful Information](https://www.business1300.com.au/business-inbound-services-resources)
  
  [Number Portal User Guide](https://www.business1300.com.au/number-portal-knowledge-base)
  
  [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq)
  
  Partner Program
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  [![Airport-1080x1080](https://www.business1300.com.au/hs-fs/hubfs/B1300%20Website/CTA/Airport-1080x1080.png?width=1081&height=1080&name=Airport-1080x1080.png)](https://www.business1300.com.au/ucom-softphone)
- [MyAccount](https://www.business1300.com.au/my-account)
- [About Us](https://www.business1300.com.au/about-us)
- Ph: 1300 00 1300

More results

[Contact Us](https://www.business1300.com.au/contact-us)

[Contact Us](https://www.business1300.com.au/contact-us)

[Contact Us](https://www.business1300.com.au/contact-us)

- Services
  
  
  
  
  
  
  
  
  
    - [Inbound Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)
      
      
      
      
      
      
      
      
      
          - [1300 Numbers](https://www.business1300.com.au/1300-numbers)
          - [1800 Numbers](https://www.business1300.com.au/1800-numbers)
          - [13 Numbers](https://www.business1300.com.au/13-numbers)
          - [Smart Numbers](https://www.business1300.com.au/smart-numbers)
          - [Local Numbers](https://www.business1300.com.au/local-inbound-numbers)
          - [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers)
          - [Postcode Prompting](https://www.business1300.com.au/postcode-prompter)
          - [Inbound Call Tracking](https://www.business1300.com.au/phone-call-tracking)
          - [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments)
    - [Phone Answering](https://www.business1300.com.au/telephone-answering-services)
      
      
      
      
      
      
      
      
      
          - [24/7 Answering](https://www.business1300.com.au/call-answering-messaging-services)
          - [Team Answering](https://www.business1300.com.au/business-answering-service-telephone-message-service)
          - [Virtual Receptionist](https://www.business1300.com.au/virtual-receptionist)
          - [Short Term Answering](https://www.business1300.com.au/casual-receptionist-short-term-telephone-answering-service)
          - [1300 Answering Bundle](https://www.business1300.com.au/virtual-phone-numbers)
          - [Virtual Assistant](https://www.business1300.com.au/virtual-assistant-australia)
          - [On Call Escalation](https://www.business1300.com.au/on-call-escalation-management)
    - [Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)
      
      
      
      
      
      
      
      
      
          - [Melbourne](https://www.business1300.com.au/virtual-office-melbourne)
          - [Sydney](https://www.business1300.com.au/virtual-office-sydney)
          - [Brisbane](https://www.business1300.com.au/virtual-office-brisbane)
          - [Adelaide](https://www.business1300.com.au/virtual-office-adelaide)
    - Business Phones
      
      
      
      
      
      
      
      
      
          - [UCOM GO SoftPhone PBX](https://www.business1300.com.au/ucom-softphone)
          - [Virtual Fax](https://www.business1300.com.au/virtual-fax)
    - Business Services
      
      
      
      
      
      
      
      
      
          - [SMS Messaging Service](https://www.business1300.com.au/sms-marketing-australia)
          - [Professional Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages)
- Resources
  
  
  
  
  
  
  
  
  
    - [Policies and Legal](https://www.business1300.com.au/policies-legal)
    - [Useful Information](https://www.business1300.com.au/business-inbound-services-resources)
    - [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq)
    - [Customer Reviews](https://www.business1300.com.au/testimonials)
    - [Number Portal User Guide](https://www.business1300.com.au/number-portal-knowledge-base)
    - [Partner Program](https://www.businessco.com.au/partner-program)
- [MyAccount](https://www.business1300.com.au/my-account)
- [About Us](https://www.business1300.com.au/about-us)
- Ph: 1300 00 1300

[Contact Us](https://www.business1300.com.au/contact-us)

# Customer Terms

### Business 1300 Pty Ltd ACN 108 753 751

[Download Customer Terms (SFOA)](https://www.business1300.com.au/hubfs/B1300%20Policies/B1300-Customer-Terms-Part-A-C-V30034-010126.pdf)

[![B1300 Colour DARK LOGO](https://www.business1300.com.au/hubfs/B1300%20Colour%20DARK%20LOGO.svg "B1300 Colour DARK LOGO")](https://www.business1300.com.au/)

Dedicated to making your business even more outstanding.

**Head Office**

Level 2, 2-6 Glenferrie Rd, Malvern VIC 3144

Ph: **1300 00 1300**

<https://www.facebook.com/business1300/> <https://www.linkedin.com/company/business1300/> <https://www.instagram.com/business1300australia/>

 Services

- [13-1300-1800 Numbers](https://www.business1300.com.au/13-numbers-1300-numbers-1800-numbers-australia)
- [Local Numbers](https://www.business1300.com.au/local-inbound-numbers)
- [Global Numbers](https://www.business1300.com.au/international-toll-free-numbers)
- [Phone Answering](https://www.business1300.com.au/telephone-answering-services)
- [Virtual Offices](https://www.business1300.com.au/virtual-office-business-address)
- [Pro Voice Recordings](https://www.business1300.com.au/on-hold-phone-messages)
- [SoftPhone PBX](https://www.business1300.com.au/ucom-softphone)
- [Virtual Fax](https://www.business1300.com.au/virtual-fax)
- [Business SMS](https://www.business1300.com.au/sms-marketing-australia)
- [Call Tracking](https://www.business1300.com.au/phone-call-tracking)
- [AI Call Intelligence](https://www.business1300.com.au/ai-call-sentiments)

Info Links

- [My Account](https://www.business1300.com.au/my-account)
- [About Us](https://www.business1300.com.au/about-us)
- [Customer Reviews](https://www.business1300.com.au/testimonials)
- [Resources](https://www.business1300.com.au/business-inbound-services-resources)
- [Number Portal Guide](https://www.business1300.com.au/number-portal-knowledge-base)
- [SMS User Guide](https://www.business1300.com.au/sms-marketing-faq)
- [Become a Partner](https://www.businessco.com.au/partner-program)

Our Brands

- [B1300](https://www.business1300.com.au)
- [UCOM](https://www.ucom.com.au/)
- [UCOM Shop](https://www.ucom.shop/)
- [BusinessCo](https://www.businessco.com.au/)

Legal

- [Website Terms and Conditions](https://www.business1300.com.au/website-terms)
- [Privacy Policy Statement](https://www.business1300.com.au/privacy-policy-statement)
- [Policies and Legal](https://www.business1300.com.au/policies-legal)

 Copyright © 2026 BusinessCo Group. All Rights Reserved.