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Whether you're looking to boost your business image or find an efficient call management solution, 1300 and 1800 numbers are an excellent investment for any business. They're cost effective and full of features and functions that standard landlines and mobile can't compete with. So, how much do these numbers cost and how can you determine which plan is best for you? Here is a quick guide to help you find out which plan is best for your business.
1300 numbers are 10-digit Australia wide numbers where the caller is charged a local call rate when dialling from an Australian phone line, including mobiles. The numbers are used for incoming calls only and can be answered on either a landline or a mobile phone.
Callers to a 1300 number are charged the cost of a local call from any Australian landline. Rates may vary between carriers and depend on the landline plan they're connected to. The same applies to mobiles and carriers usually specify the rate as part of their rate sheet.
1800 numbers come with the same features and functions as 1300 numbers. The only difference is that the call is free for the caller if dialled from any Australian phone line, including mobiles. That's why they're often called Free Call or Toll Free Numbers.
Calls to a 1800 number are free for any Australian phone line including mobiles.
The 1300/1800 number account holder is charged for every incoming call. Call rates depend upon the plan, call origin and where the number is being routed to i.e. landline or mobile.
A business that receives around 20 calls per day is likely to spend an average of $20 per week. In most cases, just one additional sale will more than cover the cost of the number. And that’s before you take into account all the other benefits like boosting business presence, getting better results from marketing activities and making the business more efficient through an improved call handling process.
If you would like some help calculating how much a 1300 or 1800 number is likely to cost your business, call one of our Business Consultants on 1300 00 1300 or CLICK HERE to make an online enquiry.