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1800 Numbers

Get Better Marketing Response Rates and Generate More Business

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Bring Customers to You with a 1800 Number

Every business can benefit from a toll free 1800 number, but if you’re in services – you absolutely need one. A well promoted 1800 number can make a huge difference to your quantity of inbound leads, giving you a constant stream of potential customers, ready to be marketed to and brought onboard.

Business 1300 understands the value 1800 numbers can bring to any business. If you’re on the fence about getting one for your organisation, let us provide you with a little bit of information on how it could drive growth and help you succeed year-round.

Removing Barriers Between You and the Customer

Being there for your customers, wherever, whenever they need it is a powerful offer to be able to make. With a 1800 number, you’ll be equipped to provide an unparalleled level of service to both prospective and existing customers.

Taking away the cost of a call may seem like a small thing, but it opens the door to a range of offers. If you’re in an industry such as accounting, marketing or advertising, offering an initial free phone consultation is a cost-effective way to bring in new business, taking away some of the risk and sense of commitment attached to an in-person consultation. These can be a great way for your staff to turn an indecisive prospect into a committed customer with the right sales pitch, letting the client know you’re the right team for the job.

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Portable & Transferrable

Your business is constantly growing and evolving – don’t be tied down by anything. Choosing a 1800 number as your primary contact phone allows you true flexibility in how and where you operate. Not tied to any one suburb or region, a 1800 number provides a single point of contact for every client in Australia, allowing you to expand and develop as needed.

No more changing phone numbers when you move to a bigger office, or dealing with customers struggling to find the right number for their closest location – a 1800 number provides a toll free way for your customers to reach you first time, every time. With advanced routing features available that connect customers to the right phone based on where they’re calling from and when they’re calling, you’ll always be able to provide the best possible customer service experience.

Free for Them – Low Cost for You

Offering a 1800 number doesn’t mean burdening your company with excessive overheads. Choosing Business 1300 as your provider means that you’ll be able to realise the value of a toll free contact number without cutting into your cash flow. Our range of ultra-competitive 1800 plans start at just $15 per month. There is no contract and all plans have monthly access fees that come with an equal amount of call credits.

For higher volume users, we recommend our Pro plan. At just $45 per month, our Pro plan offers the cheapest call rates and includes $45 worth of call credits. All standard plans come with a complete set of features and functions including Auto Attendant (IVR)Business Intro MessageVoice2Email, and a wide range of call handling and management functions.

If you’d like to learn more about the range of options available to you, talk to the team at Business 1300 today. Our consultants can assist you in finding the perfect plan for your organisation, helping you stay in touch with your customers. Start a conversation with one of our business consultants on 1300 00 1300 or make an enquiry via email at info@business1300.com.au.

Low Call Rates

Reduce Costs with Our Cheap Call Rates Across All 1800 Plans. Ask Us About the Corporate Plans for More Discounts.

100% Call Credits

All Standard 1800 Plans Come with 100% Call Credits. No Effective Access Fee When You Use 100% of the Included Call Credits.

NO Contracts

Our 1800 Numbers Come with No Contracts and are Month to Month. Which Means Complete Flexibility for Your Business. 

 

Our 1800 number has been very helpful in engaging our customers, especially because it is a free call number. Being in the health industry, we want our customers to be encouraged to contact us and that's what the free call feature does. The 1800 number, which is also a phone name, has been very successful for our business. Jesse H - General Manager

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See How a Toll Free Number Could Help Your Business

Customer Case Study

Clare is an operations manager at a major not-for-profit organisation that specialises in medical services. The organisation has multiple toll-free 1800 numbers to offer free call services for each of their products. This means the call is free for any of the organisation's members or clients.

The organisation pairs the 1800 numbers with time-based routing, to help better manage calls. They use this feature by having their after-hours call line as the number's answering point during specific periods of the day. Time-based routing is all automatic, so Clare no longer has to worry about diverting the calls herself.

The 1800 numbers provide Clare with an effortless call handling solution as well as a free call service, which has been a major benefit to both them and their customers.

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Plan Type

Service Type: 1800 Number
Service Features: Time-Based Routing
Plan: PRO $45
The 1800 numbers provide a free-call service for our members and clients, which has been a key benefit to provide our customers.
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Generate More Business with a 1800 Number

1800 numbers come with the same features and functions as 1300 numbers. The only difference is that the call is free for the caller if dialled from any Australian phone line, including mobiles. That's why they're often called Free Call or Toll Free Numbers. As with all inbound numbers, they're Australia-wide national numbers and there is no need to use an area code when dialling from within Australia. 1800 numbers are an excellent way to enhance your marketing and provide a free-call option for your customers, ensuring maximum response rates and generating more business enquiries.

Free Call from any Australian Phone Line

Calls to 1800 numbers are free from any Australian phone line, making them an excellent addition to most business marketing campaigns and on-going promotional activities. 

100% Call Credits Included and No Contract

As with all Business1300 inbound plans, there are no contracts and every business plan comes with 100% call credits. Save on access fees when your calls go over the minimum monthly commitment.

Full Set of Features and Functions

All business features and functions are included in the monthly plan. Ensure the 1800 number is fully set up to suit your business requirements and create an outstanding caller experience every time. 

Free Call 1800 Numbers

Toll Free 1800 Numbers are an excellent way to fully engage your customers. As they are free to call from any Australian phone line, they make it all the more appealing for customers to call your business. They are an inexpensive way to significantly boost your business presence, increase sales enquiries, and help promote your business. Boasting enterprise grade features and functions, they are sure to impress your callers with their convenience, all the while creating goodwill by making it free to call your business.

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1800 Numbers – the Low-Cost Way to Reach Your Customers

Including 100% Call Credits

LITE

$15
Per Month
INCLUDED CALLS $15
  • Local Calls - 10c p/min
  • National Calls - 10c p/min
  • Mobile Calls - 15c p/min
  • Routed to Mobile - 25c p/min
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  • 1800 LITE Features
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  • 24/7 Helpline
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Business Intro Message
  • Geo Routing
  • Time Based Routing
  • Call Alert
  • Call Forwarding
  • Call Distributor
  • Call Recording
  • Call Overflow
  • Call Barring
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PRO

$45
Per Month
INCLUDED CALLS $45
  • Local Calls - 6c p/min
  • National Calls - 6c p/min
  • Mobile Calls - 10c p/min
  • Routed to Mobile - 15c p/min
  •    
  • 1800 PRO Features
  •    
  • 24/7 Helpline
  • Auto Attendant (IVR)
  • Voice 2 Email
  • Business Intro Message
  • Geo Routing
  • Time Based Routing
  • Call Alert
  • Call Forwarding
  • Call Distributor
  • Call Recording
  • Call Overflow
  • Call Barring
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Critical Information Summary

Get in Touch with One of Our Business Consultants

Experience the difference a 1800 phone number can make to your business – start a conversation with one of our team-members today and build the next chapter of your business.
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